- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Photo gallery
Guest reviews
Very Good
999 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Pet Friendly
- Spa
- Restaurant
Map
337 Banff Ave, Banff, AB
Explore the area
Banff National Park Information Centre2 min walk
Banff Lake Louise Tourism Bureau2 min walk
Canada House Gallery6 min walk
Banff, AB (YBA)9 min drive
Choose dates to view prices
Standard Room
Photos of Standard Room
Standard Room
4.3/5 guest room ratingMore detailsRoom amenities
- 269 sq ft
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
25 square metres m2 room with courtyard views
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking, renovated in May 2018
Standard Room 1 King
Photos of Standard Room 1 King
Standard Room 1 King
4.3/5 guest room ratingMore detailsRoom amenities
- 250 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
23 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking, renovated in May 2018
Superior Room 2 Queens
Photos of Superior Room 2 Queens
Superior Room 2 Queens
4.4/5 guest room ratingMore detailsRoom amenities
- 270 sq ft
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
25 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking, renovated in May 2018
Mountain View King Suite
Photos of Mountain View King Suite
Mountain View King Suite
4.4/5 guest room ratingMore detailsRoom amenities
- 320 sq ft
- Mountain view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2 room with mountain views
Relax - Fireplace
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking, renovated in May 2018
Superior Split Room.
Photos of Superior Split Room.
Superior Split Room.
4.7/5 guest room ratingMore detailsRoom amenities
- 269 sq ft
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 1
Room details
2 Double Beds or 1 King Bed
25 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking, renovated in May 2018
Superior Room 1 King
Photos of Superior Room 1 King
Superior Room 1 King
4.2/5 guest room ratingMore detailsRoom amenities
- 269 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
25 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, coffee/tea maker and limited room service
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Daily housekeeping
Eco-friendly—Eco-friendly toiletries
Non-Smoking, renovated in May 2018
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Banff
Located in Banff, Banff Ptarmigan Inn is in an area with great shopping. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Our guests love the hotel's central location.
Visit our Banff travel guideWhat's nearby
- Banff National Park Information Centre - 2 min walk
- Banff Lake Louise Tourism Bureau - 2 min walk
- Canada House Gallery - 6 min walk
- Central Park - 9 min walk
- Whyte Museum of the Canadian Rockies - 10 min walk
Getting around
- Banff Station - 7 min walk
- Calgary, AB (YYC-Calgary Intl.) - 93 min drive
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free local area shuttle up to 5 kilometers
- Ski shuttle nearby
Food and drink
- Free full breakfast available daily 7:00 AM–10:00 AM
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 2 hot tubs
- Bike hire
- Sauna
- Steam room
Family friendly
- Dry-cleaning service
- Free local area shuttle
- Laundry facilities
- Fridge
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Ski passes
- Ski storage
- Tour/ticket assistance
Languages spoken
- English
- French
Business services
- 1 meeting room
- Business centre
- Computer station
- Conference space (1700 square feet)
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible path to lift
More
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Linens
- Premium bedding
Bathroom
- Eco-friendly toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Fridge
More
- Desk
- Free local calls
- Iron/ironing board
- Safe
Policies
Check-in
Check-in between 4 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 25 per pet, per night
1 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Pet fee: CAD 25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a smoke detector.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Contactless check-out is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Banff Ptarmigan Inn
Ptarmigan Inn
Banff Ptarmigan
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t stayed at the Ptarmagan for 20 years and was very pleased with their upgrades.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with a egg station!
We live in Calgary and we needed a day off. Banff is a gem in the rockies. I was out for a day with my wife and two sons. When we arrived they were absolutely amazing in receiving us. The aussie lady gave us the balcony room with mountain view. Most of the hotels in Banff are a bit outdated, but that is ok. It fits the destination a bit. The breakfast was great, but it could be way better. A lot of products are premade like every other 4 star or less hotel in Canada unfortunately. (Alberta/Saskatchewan experiences) But they had a egg station and that makes it great again. Coffee was really good. Would stay here again (-:
Stayed 1 night in Mar 2020
- Liked: Staff & service, property conditions & facilities
Comfortable beds, clean rooms. Common areas and hot tubs could benefit from a good clean. We had an internal courtyard room which was very noisy in the morning from people getting breakfast.
Stayed 1 night in Mar 2020
- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me $90 for cleaning the room but could not even provide me proof of the pictures of the room This hotel is just charging extra for no reason Worst service ever
Stayed 1 night in Mar 2020