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Featured image
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.2/5 Very Good
999 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationBanff National Park Information Centre2 min walk
Popular LocationBanff Lake Louise Tourism Bureau2 min walk
Popular LocationCanada House Gallery6 min walk
AirportBanff, AB (YBA)9 min drive

Choose dates to view prices

  • Standard Room

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    More detailsStandard Room
  • Standard Room 1 King

    4.3/5 guest room rating

    Room amenities

    • 250 sq ft
    • Sleeps 2
    More detailsStandard Room 1 King
  • Superior Room 2 Queens

    4.4/5 guest room rating

    Room amenities

    • 270 sq ft
    • Sleeps 4
    More detailsSuperior Room 2 Queens
  • Mountain View King Suite

    4.4/5 guest room rating

    Room amenities

    • 320 sq ft
    • Mountain view
    • Sleeps 2
    More detailsMountain View King Suite
  • Superior Split Room.

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    More detailsSuperior Split Room.
  • Superior Room 1 King

    4.2/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    More detailsSuperior Room 1 King

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Banff

Located in Banff, Banff Ptarmigan Inn is in an area with great shopping. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Our guests love the hotel's central location.

Visit our Banff travel guide
Map
Popular Location

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Canada House Gallery - 6 min walk
  • Central Park - 9 min walk
  • Whyte Museum of the Canadian Rockies - 10 min walk

Getting around

  • Banff Station - 7 min walk
  • Calgary, AB (YYC-Calgary Intl.) - 93 min drive

About this property

Banff Ptarmigan Inn

3-star hotel, walk to Banff National Park Information Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, conference space and concierge services are on-site. All 134 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Banff Ptarmigan Inn offers 134 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in May 2018.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free local area shuttle up to 5 kilometers
  • Ski shuttle nearby

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Bike hire
  • Sauna
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (1700 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
1 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Banff Ptarmigan Inn
Ptarmigan Inn
Banff Ptarmigan
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff

Frequently asked questions

Can I cancel my reservation for free at Banff Ptarmigan Inn and receive a full refund?
Yes, Banff Ptarmigan Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Banff Ptarmigan Inn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Banff Ptarmigan Inn?
As of Jul 7, 2020, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Aug 2, 2020 start from CA $269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, this hotel allows pets (limit 1 per room). There's a fee of CAD 25 per pet, per night.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 4 PM to midnight.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this property located?
Situated in a national park, this hotel is steps away from Canadian Ski Museum West, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Banff Gondola are also within 3 miles (5 km). Banff Station is 7 minutes by foot.

Guest reviews

Overall score and ratings for Banff Ptarmigan Inn

4.2
Very Good
5 - Excellent
399
4 - Good
422
3 - Okay
127
2 - Mediocre
34
1 - Poor
17
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I haven’t stayed at the Ptarmagan for 20 years and was very pleased with their upgrades.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with a egg station!

We live in Calgary and we needed a day off. Banff is a gem in the rockies. I was out for a day with my wife and two sons. When we arrived they were absolutely amazing in receiving us. The aussie lady gave us the balcony room with mountain view. Most of the hotels in Banff are a bit outdated, but that is ok. It fits the destination a bit. The breakfast was great, but it could be way better. A lot of products are premade like every other 4 star or less hotel in Canada unfortunately. (Alberta/Saskatchewan experiences) But they had a egg station and that makes it great again. Coffee was really good. Would stay here again (-:

Stayed 1 night in Mar 2020

3/5

  • Liked: Staff & service, property conditions & facilities

Comfortable beds, clean rooms. Common areas and hot tubs could benefit from a good clean. We had an internal courtyard room which was very noisy in the morning from people getting breakfast.

Stayed 1 night in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They charged me $90 for cleaning the room but could not even provide me proof of the pictures of the room This hotel is just charging extra for no reason Worst service ever

Stayed 1 night in Mar 2020