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Banff Ptarmigan Inn

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Indoor pool
Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Overview of Banff Ptarmigan Inn

Banff Ptarmigan Inn

3.0 star property

4.2/5 Very good

Top rated for cleanliness (4.4/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Business services
  • Bar
Map
337 Banff Ave, Banff, AB, T1L 1H8

Explore the area

  • Popular LocationBanff National Park Information Centre2 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau2 min walk
  • Popular LocationBanff Centre for Arts and Creativity12 min walk
  • AirportBanff, AB (YBA)9 min drive

Room options

About this area

Banff

In the city center and in the mountains, Banff Ptarmigan Inn is in an area with great shopping. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Guests love the hotel's central location.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Canadian Ski Museum West - 2 min walk
  • Canada House Gallery - 6 min walk
  • Banff Centre for Arts and Creativity - 12 min walk

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Earl's - 3 min walk
  • St James's Gate Irish Pub - 3 min walk
  • Grizzly House - 4 min walk
  • Rose and Crown - 5 min walk
  • JK Bakery Cafe - 5 min walk

About this property

Banff Ptarmigan Inn

3-star hotel in the city center
A bar, a business center, and a steam room are just a few of the amenities provided at Banff Ptarmigan Inn. For some rest and relaxation, visit the sauna or the 2 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A free area shuttle, an area shuttle, and a banquet hall
  • A computer station, luggage storage, and concierge services
  • Guest reviews speak highly of the central location
Room features
All guestrooms at Banff Ptarmigan Inn have thoughtful touches such as premium bedding, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable, spacious rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options
  • Free area shuttle up to 5 kilometers
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (1700 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

More properties to consider

See similar properties

Policies

Check-in

93% of travellers were happy with check-in
Check-in from 4 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is Banff Ptarmigan Inn pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Banff Ptarmigan Inn?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Oct 30, 2022 start from CA $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Banff Ptarmigan Inn?

Self parking is free at this property.

What time is check-in at Banff Ptarmigan Inn?

Check-in is from 4 PM - anytime.

What time is check-out at Banff Ptarmigan Inn?

Check-out is at 11 AM.

Where is Banff Ptarmigan Inn located?

Located in the heart of Banff, this hotel is steps from Banff National Park Information Centre, Banff Lake Louise Tourism Bureau, and Canadian Ski Museum West. Canada House Gallery and Banff Park Museum are also within 10 minutes. Banff Station is 7 minutes by foot.

Can I cancel my reservation for free at Banff Ptarmigan Inn and receive a full refund?

Yes, Banff Ptarmigan Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Banff Ptarmigan Inn cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 880 out of 1823 reviews
5 - Excellent 48%
Rating 4 - Good. 617 out of 1823 reviews
4 - Good 34%
Rating 3 - Okay. 212 out of 1823 reviews
3 - Okay 12%
Rating 2 - Poor. 76 out of 1823 reviews
2 - Poor 4%
Rating 1 - Terrible. 38 out of 1823 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Joanne
Liked: Cleanliness, staff & service
Walking distance to downtown
Stayed 2 nights in Sep 2022

5/5 Excellent

Chen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2022

5/5 Excellent

Nancy
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ptarmagan was a terrific hotel to stay at. Large, clean room with everything needed for a comfy stay. Would definitely recommend!
Stayed 2 nights in Sep 2022

2/5 Poor

Ann
Travelled with family
Disliked: Property conditions & facilities
Overpriced. Carpets dirty. Garbage left in hallway. Tv viewing options poor. Hotel needs a complete refurbishment. Not good value in any way. Paid 4 star price for 2 star hotel.
Stayed 1 night in Sep 2022

5/5 Excellent

Gloria
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel was very conveniently located to walk around Banff and take bus to the gondola. The breakfast was delicious! Our room was beautiful!
Stayed 1 night in Sep 2022

2/5 Poor

Sheenah
Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is in good location grocery store very close. However the included breakfast is poor and not appealing, the gym is a joke 1 bike, 1 elliptical and 1 bench all crowded together with no work out rooms. 2 hot tubs are old one jets don’t work at all other barely works . Overall hotel is very warm in public area’s and rooms safes in room don’t work
Stayed 4 nights in Sep 2022

5/5 Excellent

paul
Travelled with family
Liked: Staff & service
Great time and staff
Stayed 1 night in Sep 2022

5/5 Excellent

Mariah
Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location & excellent service. Elevators & hotel layout were a bit inconvenient, & breakfast was mediocre. Would stay again for sure!
Stayed 3 nights in Aug 2022

3/5 Okay

Mandy
Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Overprice!not worthy. Dust anywhere, toilet wasn’t clean. The exhaust fan doesn’t work.
Stayed 2 nights in Aug 2022

5/5 Excellent

Jennifer
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daire was amazing in helping us change rooms. Everyone we encountered was friendly and accommodating. The beds are very comfortable and the rooms clean and smelled fresh. Only suggestion I have would be to extend breakfast until 10:30 am.
Stayed 2 nights in Sep 2022