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Overview of Charltons Banff

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Guest reviews

4.0 / 5Very Good
1,460 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Highlights

Popular LocationBanff National Park Information Centre10 min walk
Popular LocationBanff Lake Louise Tourism Bureau10 min walk
AirportBanff, AB (YBA)6 min drive
Popular LocationTunnel Mountain7 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room, 2 Queen Beds

    Deluxe Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
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  • Loft Fireplace Suite

    Loft Fireplace Suite

    Room amenities

    • Sleeps 2
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  • Kitchenette Suite - Sleeps Four

    Kitchenette Suite - Sleeps Four

    Room amenities

    • Sleeps 4
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  • Deluxe Room, 1 Queen Bed

    Deluxe Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
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  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 2
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  • Deluxe Room, 1 King Bed, Mountain View

    Deluxe Room, 1 King Bed, Mountain View

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 2
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  • Deluxe Room, 2 Queen Beds, Mountain View

    Deluxe Room, 2 Queen Beds, Mountain View

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 4
    Show more

About this area

Banff

Charltons Banff is located in Banff. Upper Hot Springs and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola.

Popular Location

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Banff Legacy Trail - 13 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 7 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary, AB (YYC-Calgary Intl.) - 93 min drive

About this property

Charltons Banff

3-star hotel near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free hotel has a spa tub and a sauna. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. All 57 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and LCD TVs with cable channels. Hobs, coffee/tea makers and free local calls are among the other amenities available to guests.
Charltons Banff offers 57 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.
This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Ski shuttle nearby

Food and drink

Free continental breakfast available daily 7 AM–10 AM
Coffee/tea in a common area

Things to do

Indoor pool
Sauna
Hot tub
Steam room

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Ski passes
Ski storage
Tour/ticket assistance

Languages spoken

English
Japanese
Spanish

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

37-inch LCD TV
TV channels

Food and drink

Coffee/tea maker
Hob

More

Access via exterior corridors
Free local calls
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 4 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11 PM. <br />If you arrive at the property after hours, you'll need to check in at an alternate location: Delta Banff 459 Banff Ave<br />For more details, please contact the property using the information on the booking confirmation.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Charltons Banff Hotel
  • Charltons Hotel
  • Charltons Banff
  • Charltons
All reviews

Guest reviews

4.0

Very Good

5 - Excellent
488
4 - Good
659
3 - Okay
233
2 - Mediocre
52
1 - Poor
28
4.3
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast staff was so thoughtful and greeted us so nicely every morning. I didn't realize you had to go outside to get to the lobby for breakfast and the pool which annoyed me at first, but I got used to it - and it really wasn't more than a 2 minute walk (fast walk from the pool! lol). Parking doesn't seem to cover the number of guests that the hotel holds and some people had to park on the street which seems silly, but we were always fortunate to get a parking spot at the property. Our King suite with fireplace was super nice and make me feel at home - although saying we were getting a "mountain view" was a little exaggerated. Overall, I would absolutely recommend the Charltons Banff - friendly staff, great breakfast, nice pool with really hot hottub and super close to everything downtown. :)

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful experience from check-in to check-out. Their facilities are clean and their staff are welcoming. Great continental breakfast and we loved the pool area! You really feel like you are in vacation in the mountains here unlike some of the other hotels because of then separate entrances. Will absolutely be returning!

Stayed 2 nights in Mar. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar. 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Mar. 2020

      4/5 Good

      • Liked: Staff & service

      Great location and reasonable price. Had an issue with or first room (broken heater and a large hole in our sheets), but they were quick to move us to a new room. Continental breakfast was basic but did the job. It had an old fadhioned ski lodge feel which was quaint. It worked well for our short trip and the hot tub was nice after a day of snowshoeing.

      Stayed 2 nights in Mar. 2020