2/10 – Terrible
Céleste
Voyage en groupe
1 juill. 2025
Points faibles : Propreté, commodités et état et installations de l’hébergement.
When we got on site we got told we couldn't have access to a parking space and the indications weren't clear as there were many different phone numbers written. A man came up to us to say that it was normal that we couldn't have a parking since we hadn't paid before coming. I explained to him that we followed what was on expedia. Then he made us pay for the room and said that the website wasn't updated in a long time and that we couldn't have what was written. He gave us a room that was dirty with snot, other bodily fluids and trash still left in the drawers. The microwave was dirty and there was no shower curtains. When he asked him about it, his answer was "yeah, we're working on it. So are you taking the room or not?" Mind you we already had paid by this point so we agreed because it was too late. The building has a foul smell to it. We went to buy cleaning supplies at the dollar store : clorox wipes, shower curtain, cleaning gloves, trash bags (yeah no trash bags or trash bin available), toilet paper and paper towels, bathroom cleaner, scrubber and a few other stuff like a shower mat. There was black mold in the shower as well. I understand the price is cheap but you should at least give to the customer what you put on your offer and also provide a clean place. That's the bare minimum. Awful place, I wouldn't recommend. By the way we left some of the cleaning supplies in the room in case they also don't clean before the next tenant. At least you'll get a shower curtain.
Céleste
Séjour de 3 nuits en juin 2025
