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Indoor pool
Premium bedding, down duvet, in-room safe, desk
Premium bedding, down duvet, in-room safe, desk
Premium bedding, down duvet, in-room safe, desk

Guest reviews

3.9/5 Good
992 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationYorkdale Shopping Centre12 min drive
Popular LocationOntario Science Centre16 min drive
AirportToronto, ON (YYZ-Pearson Intl.)18 min drive
Popular LocationYork University19 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed (High Floor)

    4.6/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsSuperior Room, 1 King Bed (High Floor)
  • Executive Room, 1 King Bed with Sofa bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsExecutive Room, 1 King Bed with Sofa bed
  • Executive Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsExecutive Room, 1 King Bed
  • Executive Double Room, 2 Double Beds

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsExecutive Double Room, 2 Double Beds

About this area

Toronto

Located in North York neighbourhood, Novotel Toronto North York is connected to a shopping centre. Ontario Science Centre and Casa Loma are cultural highlights, and travellers looking to shop may want to visit Yorkdale Shopping Centre and Fairview Mall. Check out an event or a game at BMO Field, and consider making time for Ontario Place, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing. Our guests appreciate the hotel's convenience for public transport: North York Centre Station is just steps away and Sheppard-Yonge Station is 11 minutes by foot.

Visit our Toronto travel guide
Map
Popular Location

What's nearby

  • Yorkdale Shopping Centre - 12 min drive
  • Ontario Science Centre - 16 min drive
  • York University - 19 min drive
  • Casa Loma - 21 min drive
  • Royal Ontario Museum - 25 min drive

Getting around

  • North York Centre Station - 2 min walk
  • Oriole Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 18 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast, lunch and dinner.
Questions about this property?Find answers

About this property

Novotel Toronto North York

Eco-friendly hotel connected to a shopping centre in Toronto with restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 260 rooms feature comforts such as premium bedding and down comforters, while conveniences include fridges and coffee makers. Complimentary wireless Internet access and room service (during limited hours) are standard, as are TVs with digital channels.
Novotel Toronto North York offers 260 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 17 per day
  • Electric car charging station

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • Filipino
  • German
  • Russian
  • Serbian
  • Spanish

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space (6500 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in between noon and midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 17 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Novotel Toronto North York and receive a full refund?
Yes, Novotel Toronto North York offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Toronto North York cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Toronto North York?
As of Aug 11, 2020, prices found for a 1-night stay for 2 adults at Novotel Toronto North York on Aug 26, 2020 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Novotel Toronto North York?
Self-parking is available for CAD 17 per day.
What time is check-in at this hotel?
Check-in is from noon to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is Novotel Toronto North York located?
Located in North York, this eco-friendly hotel is within a 10-minute walk of North York City Centre and Toronto Centre for the Arts. Bayview Village Shopping Centre and Earl Bales Ski and Snowboard Centre are also within 3 miles (5 km). North York Centre Station is only a 2-minute walk and Sheppard-Yonge Station is 11 minutes.

Guest reviews

Overall score and ratings for Novotel Toronto North York

3.9
5 - Excellent
318
4 - Good
422
3 - Okay
158
2 - Mediocre
72
1 - Poor
22
4.2
Cleanliness
4.2
Service and Staff
4.1
Amenities
3.9
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great location. Very close to subway and many shops right next to it.

    Stayed 2 nights in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Location much more convenient than expected. Subway, community pool and GoodLife all steps away.

    Stayed 2 nights in Feb 2020

    1/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service, room comfort

    Terrible awful hard pillows! I couldn't get a straight answer on why my rate was different than what I reserved. Counter person would not give me a copy of my receipt!!! He said it goes to whoever I booked the room through. OUTRAGEOUS! Now I have to figure out who I booked the room through and get them to send me a receipt! I paid the hotel but they would not give me a receipt! I will never stay there again and my corporate office is next door.

    Stayed 2 nights in Mar 2020