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Overview of The Ritz-Carlton, Toronto

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Guest reviews

4.7 / 5Exceptional
518 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

Popular LocationPrincess of Wales Theatre4 min walk
Popular LocationMetro Toronto Convention Centre5 min walk
Popular LocationRoyal Alexandra Theatre6 min walk
AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
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  • Club Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 650 sq ft
    • City view
    • Sleeps 4
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  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
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  • Deluxe Room, 1 King Bed

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
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  • Deluxe Room, 1 King Bed, Lake View

    Room amenities

    • 450 sq ft
    • Lake view
    • Sleeps 3
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  • Suite, 1 Bedroom, Corner

    Room amenities

    • 650 sq ft
    • City view
    • Sleeps 4
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  • Suite, 1 Bedroom, City View, Corner

    Room amenities

    • 650 sq ft
    • City view
    • Sleeps 4
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  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 4
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  • Executive Suite, 1 Bedroom, Business Lounge Access (Simcoe)

    Room amenities

    • 900 sq ft
    • Lake view
    • Sleeps 4
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  • Deluxe Room, 2 Queen Beds, Lake View

    Room amenities

    • 450 sq ft
    • Lake view
    • Sleeps 4
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  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 4
    Show more
  • Suite, 1 King Bed (Wellingotn, Club Level, Larger Suite)

    Room amenities

    • 14501450 sq ft
    • City view
    • Sleeps 4
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  • Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)

    Room amenities

    • 2415 sq ft
    • City view
    • Sleeps 4
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About this area

Toronto

Located in Toronto's Toronto Entertainment District neighbourhood, The Ritz-Carlton, Toronto is in the city centre and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights and Ripley's Aquarium of Canada is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Rogers Centre or Scotiabank Arena. Spend some time exploring the area's activities, including golfing, segway rentals/tours and golf lessons. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Princess of Wales Theatre - 4 min walk
  • Metro Toronto Convention Centre - 5 min walk
  • Royal Alexandra Theatre - 6 min walk
  • CN Tower - 6 min walk
  • Ripley's Aquarium of Canada - 8 min walk

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 7 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

  • TOCA — 1 min walk
  • Ritz Bar — 1 min walk
Questions about this property?Find answers

About this property

The Ritz-Carlton, Toronto

Luxury Toronto hotel in Toronto Entertainment District, walk to CN Tower
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 263 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, 24-hour room service and LCD TVs.
The Ritz-Carlton, Toronto offers 263 forms of accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. LCD televisions come with premium cable channels, first-run films and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: CAD 50 per day
Electric car charging station
Parking height restrictions apply
Limo/town car service

Food and drink

Full breakfast available for a fee weekdays 6:30 AM–11:00 AM: CAD 38-45 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Designer shops
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Dry-cleaning service
DVD player
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Belarusian
Bulgarian
Chinese
Croatian
Czech
English
Farsi
Filipino
French
German
Greek
Hebrew
Hindi
Hungarian
Italian
Japanese
Korean
Malay
Polish
Portuguese
Romanian
Russian
Serbian
Spanish
Thai
Ukranian
Urdu
Vietnamese

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space (20000 square feet)

Spa

16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Romance packages available
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

TV channels
DVD player
First-run films
iPod dock
LCD TV
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Free newspapers
In-room massage
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 4:00 PM and 1:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

Pets are allowed for an extra charge of CAD 150 per accommodation, per stay
Dogs and cats only
2 per room (up to 30 lb/13.6 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 38 and CAD 45 per person (approximately)
  • Valet parking fee: CAD 50 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 6:30 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Toronto and receive a full refund?
Yes, The Ritz-Carlton, Toronto offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Toronto cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10 PM.
Is The Ritz-Carlton, Toronto pet-friendly?
Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 13.6 kg per pet. There's a fee of CAD 150 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at The Ritz-Carlton, Toronto?
Valet parking is available for CAD 50 per day.
What time is check-in at this property?
Check-in is from 4:00 PM to 1:00 AM.
What time is check-out at this property?
Checkout is at noon.
Where is The Ritz-Carlton, Toronto located?
Located in Toronto Entertainment District, this luxury hotel is within a 10-minute walk of CN Tower, Ripley's Aquarium of Canada and Rogers Centre. Scotiabank Arena and Hockey Hall of Fame are also within 15 minutes. King St West at John St East Side Stop and King St West at John St West Side Stop are within a 5-minute walk.

Guest reviews

4.7
Exceptional
5 - Excellent
422
4 - Good
61
3 - Okay
24
2 - Mediocre
5
1 - Poor
6
4.8
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

I enjoy being in downtown Toronto close to many great restaurants including the Ritz’ own Toca Ristorante. The beds are super comfortable and great views on Lakeside. Staff are friendly and attentive. Top notch!

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff went above and beyond in every respect; truly made this an exceptional stay.

Stayed 3 nights in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 5 nights in Jan 2020