The Ritz-Carlton, Toronto

Photo gallery for The Ritz-Carlton, Toronto

Primary image
Indoor pool
Indoor pool
Indoor pool
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of The Ritz-Carlton, Toronto

The Ritz-Carlton, Toronto

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
181 Wellington St W, Toronto, ON, ON M5V 3G7

Explore the area

  • Popular LocationRogers Centre6 min walk
  • Popular LocationCN Tower6 min walk
  • Popular LocationToronto Eaton Centre18 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

About this area

Toronto

The Ritz-Carlton, Toronto is located in Downtown Toronto, a neighborhood in Toronto, and is in the entertainment district and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Traveling with kids? Make time for Ripley's Aquarium of Canada, or check out an event or a game at Rogers Centre. Spend some time exploring the area's activities, including sailing, segway rentals/tours, and golfing. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Metro Toronto Convention Centre - 5 min walk
  • Rogers Centre - 6 min walk
  • CN Tower - 6 min walk
  • Ripley's Aquarium of Canada - 8 min walk
  • Toronto Eaton Centre - 18 min walk

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 7 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 21 min drive

Restaurants

  • The Shore Club - 2 min walk
  • Milagro Cantina Mexicana - 3 min walk
  • Aroma Fine Indian Cuisine - 4 min walk
  • Elephant & Castle - 4 min walk
  • Lee Chen Asian Bistro - 4 min walk

About this property

The Ritz-Carlton, Toronto

Family-friendly Toronto hotel in Downtown Toronto, walk to Rogers Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a spa tub are onsite. All 263 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include iPod docks, 24-hour room service, and LCD TVs.
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa My Blend by Clarins has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 60 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–11:30 AM: CAD 38-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Belarusian
  • Bulgarian
  • Chinese (Mandarin)
  • Croatian
  • Czech
  • English
  • Farsi
  • Filipino
  • French
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Serbian
  • Spanish
  • Thai
  • Ukrainian
  • Urdu
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • First-run movies
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Toronto
Old Toronto
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Guest rating 4.5+
Guest rating 4.5+
5 star
5 star
Family-friendly
Family-friendly
Pool
Pool
Hotel
Hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 4:00 PM - 1:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay
Welcoming dogs and cats only
2 per room (up to 30 lbs)
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 38 and CAD 45 per person (approximately)
  • Valet parking fee: CAD 60 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto
The Ritz Carlton, Toronto
The Ritz-Carlton, Toronto Hotel
The Ritz-Carlton, Toronto Toronto
The Ritz-Carlton, Toronto Hotel Toronto

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 492 out of 601 reviews
5 - Excellent 82%
Rating 4 - Good. 67 out of 601 reviews
4 - Good 11%
Rating 3 - Okay. 27 out of 601 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 601 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 601 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service by the staff. Its the Ritz after all.
Stayed 2 nights in May 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind. Hotel restaurant was fantastic. Great location.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, proximity to the CN tower
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was that the pool & hot tub were crowded.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great view from our room. Ritz service is great. Room service was pricey and presentation was average but otherwise a fantastic stay all around!
Stayed 2 nights in Feb 2022