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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Featured Image
Indoor pool
Indoor Spa Tub
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
327 Ontario St, St. Catharines, ON, L2R5L3

Explore the area

  • Popular LocationFallsview Casino17 min drive
  • Popular LocationHorseshoe Falls23 min drive
  • Popular LocationNiagara Falls State Park25 min drive
  • AirportNiagara Falls, NY (IAG-Niagara Falls Intl.)30 min drive

Choose dates to view prices

About this area

St. Catharines

Located in St. Catharines, Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel is connected to the convention center. FirstOntario Performing Arts Centre and Battle Ground Hotel Museum are cultural highlights, and some of the area's attractions include Meridian Centre and Whirlpool Aero Car. Traveling with kids? Consider Waves Indoor Waterpark and Niagara SkyWheel. Enjoy the area's slopes with ski equipment rentals, and don't miss out on the snowshoeing, snowmobiling, and sledding.

What's nearby

  • Brock University - 8 min drive
  • Outlet Collection at Niagara - 8 min drive
  • Fallsview Casino - 17 min drive
  • Horseshoe Falls - 23 min drive
  • Niagara Falls State Park - 25 min drive

Getting around

  • St. Catharines Station - 4 min drive
  • Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • JJ Kapps Backyard BBQ and — 1 min walk
  • Timothys World Coffee — 1 min walk
  • Johnny Pastrami's Breakfast & Lunch — 3 min walk
  • The Fryin' Guys — 20 min walk
  • The Feathery Pub — 3 min drive

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3-star family-friendly hotel connected to the convention center in York - Haig
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 181 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include room service, premium bedding, and coffee makers.
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This St. Catharines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CAD 5-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bowling alley
  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Computer station
  • Conference center (20000 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per night
Dogs and cats welcome
2 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 15 per person (approximately)
  • Pet fee: CAD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 295 out of 785 reviews
5 - Excellent 38%
Rating 4 - Good. 310 out of 785 reviews
4 - Good 39%
Rating 3 - Okay. 107 out of 785 reviews
3 - Okay 14%
Rating 2 - Poor. 42 out of 785 reviews
2 - Poor 5%
Rating 1 - Terrible. 31 out of 785 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
They took a $300 deposit on arrival and told me it would be put back on my card after my stay. They didn’t say I HAD TO GO TO THE FRONT BEFORE CHECK OUT AND REQUEST IT TO BE PUT BACK ON MY CARD. I don’t live close and when I called the girl yelled at me like I should have known.
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was well until dog bark early morning
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I changed 3 rooms and every room had spiders and webs and dust on carpet and bed headboards
Stayed 2 nights in Jul 2021

4/5 Good

Travelled with family
it was just an overnight stay. they place is ok but i'm not sure i like the location.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized suite in a great location.
Stayed 1 night in Sep 2021