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Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Photo gallery for Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Featured Image
Indoor pool
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

3 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
524 York Road, Bldg 1, Niagara-on-the-Lake, ON, L0S1J0

Explore the area

  • Popular LocationFallsview Casino10 min drive
  • Popular LocationHorseshoe Falls13 min drive
  • Popular LocationNiagara Falls State Park15 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)45 min drive

Choose dates to view prices

About this area

Niagara-on-the-Lake

Located in Niagara-on-the-Lake, Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel is in a shopping district. Royal Niagara Golf Club and Meridian Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horseshoe Falls and American Falls. Whirlpool Aero Car and Waves Indoor Waterpark are also worth visiting.

What's nearby

  • Niagara College Niagara-on-the-Lake Campus - 12 min walk
  • Outlet Collection at Niagara - 19 min walk
  • Fallsview Casino - 10 min drive
  • Horseshoe Falls - 13 min drive
  • Niagara Falls State Park - 15 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 45 min drive

Restaurants

  • Liv Restaurant — 14 min walk
  • Play Urban Cafe — 15 min walk
  • Bench•mark restaurant — 15 min walk
  • Aroma Espresso Bar — 16 min walk
  • The Dinner House 29 — 4 min drive

About this property

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

3-star Niagara-on-the-Lake hotel in Glendale, near Niagara College Niagara-on-the-Lake Campus
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities. All 104 rooms feature comforts like pillowtop beds and pillow menus, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are flat-screen TVs with cable channels. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per stay
2 per room (up to 60 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 717 out of 962 reviews
5 - Excellent 75%
Rating 4 - Good. 208 out of 962 reviews
4 - Good 22%
Rating 3 - Okay. 23 out of 962 reviews
3 - Okay 2%
Rating 2 - Poor. 7 out of 962 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 962 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast and friendly staff. Will definitely recommend.
Stayed 3 nights in Sep 2021

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Was disappointed that I wasn’t informed my room only had a shower (no bath tub). Breakfast was very disappointing. I understand the COVID situation makes it more difficult to service however I feel there could have more provided other than pre-wrapped breakfast sandwiches . The staff was very nice and the room was good except I did notice some hair in the bathroom (floor area) that hadn’t been cleaned properly. Would stay again but just wanted to point out these few items. Thanks
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to all activities is amazing
Stayed 4 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Breakfast was good and more than many places have been providing during covid. Staff were all good.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2021