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Hilton Garden Inn Toronto/Ajax

Photo gallery for Hilton Garden Inn Toronto/Ajax

Lobby
Pool
Terrace/patio
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Deluxe Room, 1 King Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Overview of Hilton Garden Inn Toronto/Ajax

Hilton Garden Inn Toronto/Ajax

3.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
500 Beck Crescent, Ajax, ON, L1Z1C9

Explore the area

  • Popular LocationAjax Convention Centre1 min walk
  • Popular LocationVeterans' Point Gardens7 min drive
  • Popular LocationRotary Park9 min drive
  • AirportToronto, ON (YTZ-Billy Bishop Toronto City)50 min drive

Room options

About this area

Ajax

Located in Ajax, Hilton Garden Inn Toronto/Ajax is in the city center. The area's natural beauty can be seen at Rouge National Urban Park and Darlington Provincial Park, while Whitby History Museum & Children's Centre and Canadian Automotive Museum are cultural highlights. Veterans' Point Gardens and Lynde Shores Conservation Area are also worth visiting.
Visit our Ajax travel guideOpens in a new window
Map

What's nearby

  • Ajax Convention Centre - 1 min walk
  • Veterans' Point Gardens - 7 min drive
  • Whitby History Museum & Children's Centre - 8 min drive
  • Rotary Park - 9 min drive
  • Deer Creek North Golf Course - 14 min drive

Getting around

  • Ajax Station - 7 min drive
  • Pickering Station - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 40 min drive

Restaurants

  • Odine - 11 min walk
  • Boston Pizza - 11 min walk
  • Maimana Naan & Kebab - 11 min walk
  • Applebee's - 12 min walk
  • Panera Bread - 13 min walk

About this property

Hilton Garden Inn Toronto/Ajax

3-star eco-friendly hotel in the city center, rejuvenated in 2019
At Hilton Garden Inn Toronto/Ajax, you can look forward to a terrace, shopping on site, and a coffee shop/cafe. The onsite restaurant, Great North American Gril, features American cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Swimming pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and express check-out
  • Smoke-free premises, laundry services, and meeting rooms
  • Guest reviews give good marks for the helpful staff and location
Room features
All 134 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 27-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 9.95-16.95 for adults and CAD 9.95-16.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Great North American Gril

Things to do

  • Fitness center
  • Shopping
  • Swimming pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (1998 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from December 18 2022 to January 4 2023 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 9.95 and CAD 16.95 for adults, CAD 9.95 and CAD 16.95 for children (approximately)
  • Pet fee: CAD 125.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Does Hilton Garden Inn Toronto/Ajax have a pool?

Yes, this property has a pool. Pool access is from 9:00 AM–11:00 PM.

How much does it cost to stay at Hilton Garden Inn Toronto/Ajax?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Toronto/Ajax on Dec 25, 2022 start from CA $145.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Toronto/Ajax pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 125.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Toronto/Ajax?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Toronto/Ajax?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Toronto/Ajax?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Toronto/Ajax located?

Located in the heart of Ajax, this eco-friendly hotel is 0.1 mi (0.1 km) from Ajax Convention Centre and within 6 mi (10 km) of Lake Ontario and Veterans' Point Gardens. Whitby History Museum & Children's Centre and Rotary Park are also within 6 mi (10 km).

Can I cancel my reservation for free at Hilton Garden Inn Toronto/Ajax and receive a full refund?

Yes, Hilton Garden Inn Toronto/Ajax offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Toronto/Ajax cancellation policy on our site for more details about any exclusions or requirements.

Hilton Garden Inn Toronto/Ajax Reviews

Hilton Garden Inn Toronto/Ajax Reviews

Overall score and ratings

8.8

Excellent

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 705 out of 1150 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 294 out of 1150 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 65 out of 1150 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 43 out of 1150 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 43 out of 1150 reviews" "
" "2 - Terrible 4%

9.1/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Sheldon
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms clean, comfortable, nice soft pillows :) very kind and friendly staff
Stayed 2 nights in Nov 2022

10/10 Excellent

David
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean . Staff at reception helpful.
Stayed 1 night in Nov 2022

10/10 Excellent

Nikisha
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is immaculate and close to many restaurants and stores.
Stayed 2 nights in Nov 2022

10/10 Excellent

Xavier
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jen assisted us with our check in and she did an excellent job, she helped make the stay a great one!
Stayed 1 night in Nov 2022

6/10 Okay

corinna
Liked: Staff & service
Nothing stood out other than the room looking very dated and in need of some updating.

10/10 Excellent

randolph
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not much to not like. check in had a glitch, the staff went above and beyond to see our needs were met. very professional,courteous and friendly. we will return !!

8/10 Good

Andrea
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upon entry clean, staff friendly and helpful.
Stayed 1 night in Nov 2022

2/10 Terrible

Sarah
Travelled with family
Disliked: Staff & service
The beds were too hard and the pillows were too thin and not enough for Four people. We called down for more pillows and were told no , housekeeping was closed. Overall we were not pleased with this hotel and would definitely not stay again.
Stayed 1 night in Oct 2022

8/10 Good

Leandro
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel. Staffs are friendly. Would recomend it to my friends.
Stayed 2 nights in Oct 2022

6/10 Okay

Glenn
Travelled with family
Liked: Cleanliness, staff & service