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DoubleTree by Hilton Hotel Toronto Downtown

Photo gallery for DoubleTree by Hilton Hotel Toronto Downtown

Featured Image
Indoor pool
TV, pay movies
TV, pay movies
TV, pay movies

Overview of DoubleTree by Hilton Hotel Toronto Downtown

DoubleTree by Hilton Hotel Toronto Downtown

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
108 Chestnut St, Toronto, ON, M5G1R3

Explore the area

  • Popular LocationToronto Eaton Centre7 min walk
  • Popular LocationUniversity of Toronto - St. George Campus17 min walk
  • Popular LocationScotiabank Arena18 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)23 min drive

Choose dates to view prices

About this area

Toronto

DoubleTree by Hilton Hotel Toronto Downtown is located near the beach and in a walkable area with good shopping. Royal Alexandra Theatre and Princess of Wales Theatre are cultural highlights, and some of the area's notable landmarks include Casa Loma and The Distillery Historic District. Hockey Hall of Fame and Ripley's Aquarium of Canada are not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's convenience to public transportation: Dundas St West at Chestnut St Stop is just steps away and Dundas St West at Bay St Stop is 3 minutes by foot.

What's nearby

  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 7 min walk
  • Art Gallery of Ontario - 9 min walk
  • University of Toronto - St. George Campus - 17 min walk
  • Scotiabank Arena - 18 min walk

Getting around

  • Dundas St West at Chestnut St Stop - 1 min walk
  • Union Station - 15 min walk
  • Pearson Intl. Airport (YYZ) - 23 min drive

Restaurants

  • Kenzo Ramen — 2 min walk
  • Denny's — 2 min walk
  • Don Don Izakaya — 2 min walk
  • Uncle Tetsu's Japanese Cheesecake — 3 min walk
  • Aroma Espresso Bar — 3 min walk

About this property

DoubleTree by Hilton Hotel Toronto Downtown

3.5-star Toronto hotel in Downtown Toronto, walk to Nathan Phillips Square
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. All 490 rooms offer conveniences like refrigerators and coffee makers, along with free WiFi, free wired Internet, and TVs. Room service, premium bedding, and free newspapers are among the other amenities available to guests.
DoubleTree by Hilton Hotel Toronto Downtown offers 490 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 15-25 for adults and CAD 15-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (12917 square feet)
  • Meeting rooms - 22

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable/satellite channels
  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 17 2021 to August 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 15 and CAD 25 for children (approximately)
  • Self parking fee: CAD 25.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Toronto Downtown
DoubleTree Hilton Toronto Downtown
DoubleTree Toronto Downtown
Doubletree By Hilton Toronto
DoubleTree by Hilton Hotel Toronto Downtown Hotel
DoubleTree by Hilton Hotel Toronto Downtown Toronto
DoubleTree by Hilton Hotel Toronto Downtown Hotel Toronto

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1322 out of 2550 reviews
5 - Excellent 52%
Rating 4 - Good. 875 out of 2550 reviews
4 - Good 34%
Rating 3 - Okay. 196 out of 2550 reviews
3 - Okay 8%
Rating 2 - Poor. 83 out of 2550 reviews
2 - Poor 3%
Rating 1 - Terrible. 74 out of 2550 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the downtown location.
Stayed 4 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was beautiful. Check-in went great, she answered all my questions, and was very informative.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location has lots of restaurants.
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed at this hotel for one night to got to a Toronto FC game. The hotel is in a great location and is close to the subway, restaurants and lots of tourist locations. The condition of the room was the big problem. We had a toilet that did not function properly. It had to be serviced twice within a few hours of us getting there and the guy left a plunger for us the second time. We had to use it in the morning again. We found bloody scabs on the duvet in the morning and the desk in the room had stains from drink splashes on it that were old, with a straw on the floor from a previous visitor. It is not up to the standard that we have come to expect from DoubleTree at other locations. There is a bad odour when you come out of the elevator towards the front door and the pool has rust or dirt in the water inlet hole. The clock also was not working in the pool area. Overall, we were very disappointed with this location and would not return here again.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities
I was happy with the property and location
Stayed 1 night in Jul 2021