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Best Western St. Catharines Hotel & Conference Centre

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

Featured Image
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Best Western St. Catharines Hotel & Conference Centre

Best Western St. Catharines Hotel & Conference Centre

2.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2 North Service Rd, St. Catharines, ON, L2N4G9

Explore the area

  • Popular LocationBrock University7 min drive
  • Popular LocationOutlet Collection at Niagara8 min drive
  • Popular LocationCanada One Factory Outlets14 min drive
  • AirportNiagara Falls, NY (IAG-Niagara Falls Intl.)24 min drive

Choose dates to view prices

About this area

St. Catharines

In the city center and near a metro station, Best Western St. Catharines Hotel & Conference Centre is in an area with good shopping. FirstOntario Performing Arts Centre and Battle Ground Hotel Museum are cultural highlights, and travelers looking to shop may want to visit The Pen Centre and Outlet Collection at Niagara. Meridian Centre and Whirlpool Aero Car are also worth visiting. Spend some time exploring the area's activities, including outlet shopping, winery tours, and golfing.

What's nearby

  • Brock University - 7 min drive
  • Outlet Collection at Niagara - 8 min drive
  • Canada One Factory Outlets - 14 min drive
  • Butterfly Conservatory - 16 min drive
  • Whirlpool State Park - 21 min drive

Getting around

  • St. Catharines Station - 5 min drive
  • Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • WRIGLEYS SPORTS BAR — 1 min walk
  • Montana's — 4 min walk
  • Perkins — 5 min walk
  • Wendy's — 7 min walk
  • Joe feta greek village — 8 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

Eco-friendly hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 141 rooms provide conveniences like refrigerators and microwaves, plus balconies and flat-screen TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Best Western St. Catharines Hotel & Conference Centre offers 141 accommodations with safes and coffee/tea makers. Rooms open to balconies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

43-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 1 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Dogs and cats welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 363 out of 975 reviews
5 - Excellent 37%
Rating 4 - Good. 406 out of 975 reviews
4 - Good 42%
Rating 3 - Okay. 140 out of 975 reviews
3 - Okay 14%
Rating 2 - Poor. 45 out of 975 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 975 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, convenient and quiet. Bathroom sink fixtures not working properly (loose)
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pet friendly. Staff very attentive and courteous. Breakfast buffet not hot enough and room needed repairs.
Stayed 3 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. The shower in our room though had issues which I forgot to mention. It couldn’t retain a temperature for long. It was really difficult to make the water warm ( it was either really cold or hot!). Staff were nice and helpful and the room was clean and lovely.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Parking close easily accessible from highway
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stone Age television, had limited channels, blurry, remote has to by synced. No Netflix or movie purchase options. Room was clean but tap water had an earthy taste to it.
Stayed 1 night in Oct 2021