4/5 Good
Reid
Travelled with partner
Oct. 20, 2021
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2021
Best Western St. Catharines Hotel & Conference Centre
Photo gallery for Best Western St. Catharines Hotel & Conference Centre
Overview of Best Western St. Catharines Hotel & Conference Centre
Best Western St. Catharines Hotel & Conference Centre
4.1/5 Very good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet-friendly
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
2 North Service Rd, St. Catharines, ON, L2N4G9
Explore the area
- Brock University7 min drive
- Outlet Collection at Niagara8 min drive
- Canada One Factory Outlets14 min drive
- Niagara Falls, NY (IAG-Niagara Falls Intl.)24 min drive
Choose dates to view prices
About this area
St. Catharines
In the city center and near a metro station, Best Western St. Catharines Hotel & Conference Centre is in an area with good shopping. FirstOntario Performing Arts Centre and Battle Ground Hotel Museum are cultural highlights, and travelers looking to shop may want to visit The Pen Centre and Outlet Collection at Niagara. Meridian Centre and Whirlpool Aero Car are also worth visiting. Spend some time exploring the area's activities, including outlet shopping, winery tours, and golfing.
What's nearby
- Brock University - 7 min drive
- Outlet Collection at Niagara - 8 min drive
- Canada One Factory Outlets - 14 min drive
- Butterfly Conservatory - 16 min drive
- Whirlpool State Park - 21 min drive
Getting around
- St. Catharines Station - 5 min drive
- Pearson Intl. Airport (YYZ) - 72 min drive
Restaurants
- WRIGLEYS SPORTS BAR — 1 min walk
- Montana's — 4 min walk
- Perkins — 5 min walk
- Wendy's — 7 min walk
- Joe feta greek village — 8 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking available
Food and drink
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness center
- Indoor pool
- Mini golf
- Outdoor pool
- Sauna
- Spa tub
- Steam room
Family friendly
- Free cribs/infant beds
- Indoor pool
- Laundry facilities
- Microwave
- Mini golf
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- English
- French
- Russian
- Spanish
Business services
- Business center
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Pool sun loungers
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 43-inch flat-screen TV
- Cable channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Safe
Similar properties
See similar properties
St. Catharines
Guest rating 4+
Air conditioned
Hotel
Pet-friendly
Business-friendly
2 star
Policies
Check-in
Check-in from 4 PM - 1 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 30 per pet, per day
Dogs and cats welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 15 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: CAD 30 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: CAD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Property is also known as
Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel
Frequently asked questions
Overall score and ratings
4.1
Very good
4.2/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.0/5
Property conditions & facilities
3/5 Okay
Claude
Travelled with family, Travelled with pets
Oct. 19, 2021
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2021
4/5 Good
Brittany Van
Travelled with partner
Oct. 17, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Michael
Travelled with partner
Oct. 17, 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
2/5 Poor
Lucas
Travelled with partner
Oct. 13, 2021
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2021