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Overview of Best Western St. Catharines Hotel & Conference Centre

Photo gallery

Featured Image
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds

Best Western St. Catharines Hotel & Conference Centre

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationNiagara College Niagara-on-the-Lake Campus7 min drive
    Popular LocationOutlet Collection at Niagara8 min drive
    Popular LocationBrock University13 min drive
    AirportNiagara Falls, NY (IAG-Niagara Falls Intl.)24 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Accessible, Non Smoking

    Photos of Standard Room, 1 King Bed, Accessible, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    Photos of Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    4.2/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Queen Beds
    More details

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    Photos of Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 6
    • 3 Queen Beds
    More details

  • Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Photos of Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Room, 1 King Bed, Non Smoking, Kitchenette

    Photos of Standard Room, 1 King Bed, Non Smoking, Kitchenette

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details

  • Standard Room, 2 Queen Beds, Refrigerator, Poolside

    Photos of Standard Room, 2 Queen Beds, Refrigerator, Poolside

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Photos of Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

St. Catharines

In the city center and near a metro station, Best Western St. Catharines Hotel & Conference Centre is in an area with good shopping. Travelers who have shopping on the agenda can visit Clifton Hill and Lundy's Lane. Fallsview Indoor Waterpark and Niagara SkyWheel are also worth visiting. Spend some time exploring the area's activities, including outlet shopping, golfing, and winery tours.
Visit our St. Catharines travel guide
View in a map
Map
Popular Location

What's nearby

  • Niagara College Niagara-on-the-Lake Campus - 7 min drive
  • Outlet Collection at Niagara - 8 min drive
  • Brock University - 13 min drive
  • Canada One Factory Outlets - 14 min drive
  • Whirlpool State Park - 21 min drive

Getting around

  • St. Catharines Station - 5 min drive
  • Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • WRIGLEYS SPORTS BAR — 1 min walk
  • Montana's — 4 min walk
  • Perkins — 5 min walk
  • Wendy's — 7 min walk
  • Joe feta greek village — 8 min walk
View in a map

About this property

Best Western St. Catharines Hotel & Conference Centre

Eco-friendly hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 141 rooms provide conveniences like refrigerators and microwaves, plus balconies and flat-screen TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Best Western St. Catharines Hotel & Conference Centre offers 141 accommodations with safes and coffee/tea makers. Rooms open to balconies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

43-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 4 PM - 1 AM
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Dogs and cats only
2 per room (up to 80 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

Can I cancel my reservation for free at Best Western St. Catharines Hotel & Conference Centre and receive a full refund?
Yes, Best Western St. Catharines Hotel & Conference Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western St. Catharines Hotel & Conference Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?
As of Mar 4, 2021, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Mar 8, 2021 start from CA $102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Best Western St. Catharines Hotel & Conference Centre have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Best Western St. Catharines Hotel & Conference Centre pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.
How much is parking at Best Western St. Catharines Hotel & Conference Centre?
Self parking is free at this property.
What time is check-in at Best Western St. Catharines Hotel & Conference Centre?
Check-in is from 4 PM - 1 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Best Western St. Catharines Hotel & Conference Centre?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Best Western St. Catharines Hotel & Conference Centre located?
Located in the heart of St. Catharines, this eco-friendly hotel is within 3 mi (5 km) of FirstOntario Performing Arts Centre, Meridian Centre, and Lakeside Park Beach. Lake Ontario is 2.4 mi (3.9 km) away.
4.1
Very good
Rating 5 - Excellent. 362 out of 994 reviews
5 - Excellent 36%
Rating 4 - Good. 428 out of 994 reviews
4 - Good 43%
Rating 3 - Okay. 142 out of 994 reviews
3 - Okay 14%
Rating 2 - Poor. 43 out of 994 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 994 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit out dated but overall comfortable Check in & out was fantastic
Stayed 2 nights in Nov 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay.
Hotel was great. Room was clean. Richard at the front desk was amazing. However hotels.com never sent our reservation to the hotel. So when I went to check in I needed to call hotels and it took over a hour to straighten out. It was very frustrating.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Isabella was wonderful, cheerful and outstanding! We thoroughly enjoyed her spirit!
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Enjoy your rest. Cleaned and large rooms, frendly staff. 9 from 10
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

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