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Reviews

4.0 / 5Very Good
1,374 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Brock University
    9 min drive
  • Popular Location
    Canada One Factory Outlets
    13 min drive
  • Popular Location
    Lundy's Lane
    14 min drive
  • Airport
    Niagara Falls, NY (IAG-Niagara Falls Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 2
    More details
  • Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 King Bed, Non Smoking, Kitchenette

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Refrigerator, Poolside

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    Room Amenities

    • Sleeps 6
    More details
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 6
    More details

About this area

St. Catharines

In the city centre and near a metro station, Best Western St. Catharines Hotel & Conference Centre is in an area with good shopping. Lundy's Lane is a notable landmark, and travellers looking to shop may want to visit Clifton Hill and Canada One Factory Outlets. Fallsview Indoor Waterpark and Niagara SkyWheel are also worth visiting.

Popular Location

What's nearby

  • Brock University - 9 min drive
  • Canada One Factory Outlets - 13 min drive
  • Lundy's Lane - 14 min drive
  • Greg Frewin Theatre - 15 min drive
  • Butterfly Conservatory - 17 min drive

Getting around

  • St. Catharines Station - 5 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 72 min drive

Restaurants

  • Where to eat
  • WRIGLEYS SPORTS BAR – Restaurant with a bar offering American cuisine. Serves lunch and dinner.

About this property

Best Western St. Catharines Hotel & Conference Centre

Eco-friendly St. Catharines hotel in Lakeport with free breakfast
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 141 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find balconies, room service (during limited hours) and coffee/tea makers.
Best Western St. Catharines Hotel & Conference Centre offers 141 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. 43-inch Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free RV/bus/truck parking

Food and drink

Free continental breakfast
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Mini golf
Outdoor pool
Sauna
Hot tub
Steam room

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Mini golf
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
French
Russian
Spanish

Business services

Business centre
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Eco-friendly toiletries
Hairdryer
Shower/bathtub combination

Entertainment

43-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Outdoor space

Balcony

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Safe

Policies

Check-in

Check-in between 4 PM - 1 AM

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets are allowed for an extra charge of CAD 30 per pet, per day.
  • Dogs and cats only
  • 2 per room (up to 80 lb/36 kg)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Best Western St. Catharines Hotel
  • Best Western St. Catharines
4.0

Very Good

5 - Excellent
440
4 - Good
616
3 - Okay
228
2 - Mediocre
63
1 - Poor
27
4.2
Cleanliness
4.3
Service and Staff
4.2
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In the process on renovations - not a major disruption. The young adults partying at 2 am was not pleasant as they were yelling in the hallway and in the event room directly across from mine. I called the front desk and they dealt with it immediately. Excellent staff service

Stayed 2 nights in Feb. 2020

3/5

  • Liked: Staff & service

The property is tired and in need of upgrades. Lobby and public washrooms are being done currently. The system to enter the hotel was operating poorly and it was quite frustrating to stand with bags in hand and try 3-4 times to get the fob to work. Room was upstairs and no elevator, stairs are not even, not a pleasant experience!

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The most impressive part of our stay Was the friendliness and attention to detail of the staff !!!!

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and accommodating front-desk staff. Easy travel from vehicle (parking lot) to room with 360 access rooms based on side of hotel. Executive rooms were very private (requiring card access)

Stayed 1 night in Feb. 2020

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