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Sheraton Centre Toronto Hotel

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Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
123 Queen St W, Toronto, ON, M5H2M9

Explore the area

  • Popular LocationToronto Eaton Centre7 min walk
  • Popular LocationRogers Centre17 min walk
  • Popular LocationCN Tower17 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)22 min drive

Choose dates to view prices

About this area

Toronto

Located in Financial District neighborhood, Sheraton Centre Toronto Hotel is connected to a shopping center. Royal Ontario Museum and Casa Loma are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Check out an event or a game at Scotiabank Arena, and consider making time for Ripley's Aquarium of Canada, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Yonge-Dundas Square - 9 min walk
  • Rogers Centre - 17 min walk
  • CN Tower - 17 min walk

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Pearson Intl. Airport (YYZ) - 22 min drive

Restaurants

  • Veiled Bar — 1 min walk
  • Coffee Bar Bar — 1 min walk
  • The Keg — 2 min walk
  • Quinn's — 3 min walk
  • Ruth's Chris Steak House — 3 min walk

About this property

Sheraton Centre Toronto Hotel

4-star eco-friendly hotel connected to a shopping center in Financial District
Along with a restaurant, this smoke-free hotel has a coffee shop/café and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, valet parking, and a business center. All 1372 rooms offer comforts like pillowtop beds and down comforters, plus free wired Internet and TVs with cable channels. Guests will also find iPod docks, room service, and coffee makers. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi
  • WiFi speed: 25+ Mbps

Parking and transportation

  • Secured covered valet parking on site (CAD 52 per day)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • To-go breakfast available for a fee 7:00 AM–1:00 PM on weekdays and 7:00 AM–1:00 PM on weekends: CAD 5-30 for adults and CAD 5-30 for children
  • 1 restaurant and 1 coffee shop/café
  • Room service available

Things to do

  • Sauna
  • Shopping
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Portuguese

Business services

  • Business center
  • Computer station
  • Conference space (5383 square feet)
  • Meeting rooms - 60

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Renovated entire property - October 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 7 2021 to March 31 2022 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Swimming pool
The property will be renovating from September 2 2021 to December 31 2021 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Exterior
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
2 per room (up to 88 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 30 for adults, CAD 5 and CAD 30 for children (approximately)
  • Covered valet parking fee: CAD 52 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Hotel
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Hotel Toronto

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1076 out of 1768 reviews
5 - Excellent 61%
Rating 4 - Good. 534 out of 1768 reviews
4 - Good 30%
Rating 3 - Okay. 83 out of 1768 reviews
3 - Okay 5%
Rating 2 - Poor. 37 out of 1768 reviews
2 - Poor 2%
Rating 1 - Terrible. 38 out of 1768 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was elegant, clean and bathroom nicely designed. Staff was helpful. Very disappointing was that no Expedia and no Sheraton Centrr Toronto Hotel said anything in their advertisement that this hotel is under huge, noisy. Renovation
Stayed 2 nights in Oct 2021

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction. Lobby clised. Front entrance closed. Many signs to help you find things but we had no knowledge of this. Only top 10 floors had ice machines. Construction starts at 6:30am.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to my stay at the Sheraton centre
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service
Staff service, toom allocation
Stayed 1 night in Oct 2021