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Sheraton Centre Toronto Hotel

Photo gallery for Sheraton Centre Toronto Hotel

Indoor pool, outdoor pool, sun loungers
City view
Down comforters, pillowtop beds, in-room safe, desk
Executive lounge
Executive lounge

Overview of Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
123 Queen St W, Toronto, ON, M5H2M9

Explore the area

  • Popular LocationCF Toronto Eaton Centre8 min walk
  • Popular LocationCN Tower16 min walk
  • Popular LocationRogers Centre18 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)28 min drive

Room options

About this area


Located in Downtown Toronto neighborhood, Sheraton Centre Toronto Hotel is connected to a shopping center. Ed Mirvish Theatre and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Spend some time exploring the area's activities, including outlet shopping and golfing.

What's nearby

  • Nathan Phillips Square - 2 min walk
  • CF Toronto Eaton Centre - 8 min walk
  • Ed Mirvish Theatre - 8 min walk
  • CN Tower - 16 min walk
  • Rogers Centre - 18 min walk

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 29 min drive


  • Tim Hortons - 3 min walk
  • Club Lounge - 2 min walk
  • Tundra Bar - 4 min walk
  • Assembly Chef's Hall - 3 min walk
  • Estiatorio Volos - 2 min walk

About this property

Sheraton Centre Toronto Hotel

4-star eco-certified aparthotel connected to a shopping center in Downtown Toronto
This smoke-free aparthotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Each apartment offers comforts like a pillowtop bed and a down comforter, plus free wired Internet and a TV with cable channels. Added amenities include an iPod dock, room service, and a coffee/tea maker. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.


English, Filipino, French, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Indoor pool
  • Outdoor pool
  • Pool loungers


  • Free WiFi with speed of 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 0.1 miles (CAD 26 per day)
  • Bus station shuttle (surcharge)
  • Car recommended
  • Secured, covered valet parking on site (CAD 60 per day; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • 43 Down
  • Dual Citizen

Food and drink

  • Coffee/tea maker
  • Mini-fridge


  • Daily full breakfast available 6:30 AM–10:30 AM for a fee: CAD 5–30 for adults and CAD 5–30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Limited room service


  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed: CAD 30 per night


  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided


  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace


  • Dry cleaning/laundry service

Work spaces

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating


  • Pet friendly
  • Welcoming dogs only
  • 2 pets per room (up to 88 lbs per pet)
  • Pets stay free


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping on request
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • Connected to a shopping center
  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • 24-hour gym on site
  • Shopping on site
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards


  • 1,372 rooms
  • 43 floors
  • Ballroom
  • Banquet hall
  • Biodegradable cleaning products available
  • Biodegradable toiletries
  • Composting
  • Connecting units available
  • Electric car charging station
  • Garden
  • Housekeeping on request
  • LED lighting
  • Reception hall
  • Recycling
  • Reusable coffee/tea filters

Similar properties



Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5–30 for adults, and CAD 5–30 for children
  • Covered valet parking fee: CAD 60 per day (in/out privileges)
  • Offsite parking fee: CAD 26 per day (0.1 mi away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Toronto
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Aparthotel
Sheraton Centre Toronto Hotel Aparthotel Toronto

Frequently asked questions

Does Sheraton Centre Toronto Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on Jun 16, 2023 start from CA $386.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Centre Toronto Hotel pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 88 lbs per pet.

How much is parking at Sheraton Centre Toronto Hotel?

Valet parking is available for CAD 60 per day.

What time is check-in at Sheraton Centre Toronto Hotel?

Check-in is from 3 PM - 5:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sheraton Centre Toronto Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Centre Toronto Hotel located?

Located in Downtown Toronto, this eco-certified aparthotel is within a 10-minute walk of Nathan Phillips Square, CF Toronto Eaton Centre, and Ed Mirvish Theatre. Metro Toronto Convention Centre and Scotiabank Arena are also within 1 mi (2 km). Queen St West at York St Stop is only a 2-minute walk and Queen St West at University Ave Stop is 2 minutes.




Rating 10 - Excellent. 1154 out of 1938 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 494 out of 1938 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 134 out of 1938 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 83 out of 1938 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 73 out of 1938 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2023

6/10 Okay


Liked: Cleanliness, property conditions & facilities
Two things I would of liked first, a regular restaurant and second would of like my room cleaned! First day I had to find someone at 5:15 to clean and the second day no cleaning at all. We left the room at 8:30 got back 5:30 in the room until diner at 6:30 no one came to clean. Shame, shame on the hotel!
Stayed 3 nights in May 2023

8/10 Good


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Hotel staff were helpful and pleasant.
Stayed 2 nights in May 2023

8/10 Good

Jason, Richmond Hill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room and pool were very nice. Unfortunately, the restaurant that used to be downstairs was replaced by a small kiosk. We had to go to another hotel for a proper breakfast.
Stayed 2 nights in May 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay! I booked this hotel without doing any research and I got lucky. This hotel is clean, fancy, respectful staff, amazing vibes in the lobby, the hotel is huge you explore a lot. Beautiful waterfalls inside the hotel. Many entrances which makes it easy to navigate. There is parking nearby. Check out is extremely easy just drop off your cards.

10/10 Excellent


Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was great!
Stayed 1 night in May 2023

10/10 Excellent

Jennifer, Guelph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were very helpful and friendly! Especially for it being a long weekend! Great job!
Stayed 1 night in May 2023

10/10 Excellent


Liked: Cleanliness, property conditions & facilities
The Sheraton is a well maintained hotel with great amenities and delicious food options. We enjoyed our stay and will be back to experience that beautiful view again. Thanks!
Stayed 1 night in May 2023

10/10 Excellent


Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nicely furnished, and the staff were all incredibly friendly & helpful. Definitely would stay again. It is heartbreaking though, to see so many people experiencing homelessness in the area around the hotel.
Stayed 1 night in May 2023