4/5 Good
Jaewoo
Travelled with partner
Jan. 17, 2022
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022
Sheraton Centre Toronto Hotel
Photo gallery for Sheraton Centre Toronto Hotel
Overview of Sheraton Centre Toronto Hotel
Sheraton Centre Toronto Hotel
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
123 Queen St W, Toronto, ON, M5H2M9
Explore the area
- Toronto Eaton Centre7 min walk
- Rogers Centre17 min walk
- CN Tower17 min walk
- Toronto, ON (YYZ-Pearson Intl.)22 min drive
Choose dates to view prices
About this area
Toronto
Located in Downtown Toronto neighborhood, Sheraton Centre Toronto Hotel is connected to a shopping center. Royal Ontario Museum and Casa Loma are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Check out an event or a game at Scotiabank Arena, and consider making time for Ripley's Aquarium of Canada, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping and golfing. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- Nathan Phillips Square - 2 min walk
- Toronto Eaton Centre - 7 min walk
- Yonge-Dundas Square - 9 min walk
- Rogers Centre - 17 min walk
- CN Tower - 17 min walk
Getting around
- Queen St West at York St Stop - 1 min walk
- Union Station - 10 min walk
- Pearson Intl. Airport (YYZ) - 22 min drive
Restaurants
- Veiled Bar — 1 min walk
- Coffee Bar Bar — 1 min walk
- The Keg — 2 min walk
- The Keg — 2 min walk
- Ruth's Chris Steak House — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free wired Internet
- Available in some public areas: Free WiFi
- WiFi speed: 25+ Mbps
Parking and transportation
- Secured covered valet parking on site (CAD 52 per day)
- Limited onsite parking
- Electric car charging station on site
Food and drink
- To-go breakfast available for a fee 7:00 AM–1:00 PM on weekdays and 7:00 AM–1:00 PM on weekends: CAD 5-30 for adults and CAD 5-30 for children
- 1 restaurant and 1 coffee shop/café
- Room service available
Things to do
- Fitness center
- Sauna
- Shopping
- Swimming pool
Family friendly
- Free cribs/infant beds
- Grocery/convenience store
- Mini-fridge
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
- Reception hall
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Housekeeping (on request)
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Filipino
- French
- Portuguese
Business services
- Business center
- Computer station
- Conference space (5383 square feet)
- Meeting rooms - 60
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height counter and sink
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Raised toilet seat
- Roll-in shower (select rooms)
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Couples dining
- Renovated entire property - October 2021
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Free cribs/infant beds
- Heating (climate-controlled)
- Pillow-top mattress
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 55-inch TV
- Cable channels
- iPod dock
- Pay movies
Food and drink
- Coffee/tea filters (reusable)
- Coffee/tea maker
- Free bottled water
- Mini-fridge
More
- Composting
- Connecting rooms available
- Desk
- Eco-friendly cleaning products provided
- Iron/ironing board
- Laptop-compatible safe
- LED light bulbs
- Phone
- Recycling
Similar properties
See similar properties
Toronto
Old Toronto
Pool
Guest rating 4+
Hotel
4 star
Business-friendly
Washer and dryer
Policies
Check-in
Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from October 7 2021 to March 31 2022 (dates subject to change):
- Breakfast
- Dining venue(s)
- Swimming pool
The property will be renovating from September 2 2021 to December 31 2021 (completion date subject to change). The following areas are affected:
- Dining venue
- Exterior
- Lobby
- Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets stay free
Dogs welcome
2 per room
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 5 and CAD 30 for adults, CAD 5 and CAD 30 for children (approximately)
- Covered valet parking fee: CAD 52 per day
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: CAD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Hotel
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Hotel Toronto
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Nick
Travelled with family
Jan. 14, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021
5/5 Excellent
Melih, Boca Raton
Travelled with partner
Jan. 14, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
5/5 Excellent
John
Jan. 8, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
5/5 Excellent
shawn, Gatineau
Travelled with family, Travelled with pets
Jan. 5, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022