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Sheraton Centre Toronto Hotel

Photo gallery for Sheraton Centre Toronto Hotel

Indoor pool, outdoor pool, sun loungers
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet-friendly
  • Laundry
  • Gym
Map
123 Queen St W, Toronto, ON, M5H2M9

Explore the area

  • Popular LocationNathan Phillips Square2 min walk
  • Popular LocationEd Mirvish Theatre10 min walk
  • Popular LocationRogers Centre17 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)30 min drive

Room options

About this area

Toronto

Located in Downtown Toronto neighborhood, Sheraton Centre Toronto Hotel is connected to a shopping center. Ed Mirvish Theatre and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Check out an event or a game at Scotiabank Arena, and consider making time for Ripley's Aquarium of Canada, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing and outlet shopping.

What's nearby

  • Nathan Phillips Square - 2 min walk
  • Yonge-Dundas Square - 9 min walk
  • Ed Mirvish Theatre - 10 min walk
  • The Hospital for Sick Children - 10 min walk
  • Rogers Centre - 17 min walk

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 30 min drive

Restaurants

  • The Keg - 2 min walk
  • Assembly Chef's Hall - 3 min walk
  • Ruth's Chris Steak House - 3 min walk
  • Starbucks - 4 min walk
  • Nota Bene - 4 min walk

About this property

Sheraton Centre Toronto Hotel

4-star eco-friendly aparthotel connected to a shopping center in Downtown Toronto
This smoke-free aparthotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Each apartment offers comforts like a pillowtop bed and a down comforter, plus free wired Internet and a TV with cable channels. Added amenities include an iPod dock, room service, and a coffee/tea maker. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sun loungers

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Secured covered valet parking on site (CAD 60 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 0.1 mi (CAD 26 per day)
  • Car recommended

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Restaurants on site

  • 43 Down
  • Dual Citizen

Food and drink

  • Refrigerator (mini)
  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 5-30 for adults and CAD 5-30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Couples dining
  • Room service available

Bedrooms

  • Down comforter
  • Pillow top mattress
  • Bed sheets provided
  • Rollaway/extra beds: CAD 30.0 per night

Bathrooms

  • Shower/tub combination
  • Hair dryer
  • Free toiletries
  • Towels provided
  • Eco-friendly toiletries

Entertainment

  • 55-inch TV with cable service
  • TV in a common area
  • Pay movies
  • iPod docking station

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 60 meeting rooms
  • Business center
  • Computer station
  • Desk
  • Conference space (5383 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • 2 per room
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city center
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • 24-hour fitness center
  • Golf nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 1372 rooms
  • 43 floors
  • Composting
  • Recycling
  • Reusable coffee/tea filters

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 5 and CAD 30 for adults, CAD 5 and CAD 30 for children (approximately)
  • Covered valet parking fee: CAD 60 per day (in/out privileges)
  • Offsite parking fee: CAD 26 per day (0.1 mi away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Toronto
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Aparthotel
Sheraton Centre Toronto Hotel Aparthotel Toronto

Frequently asked questions

Does Sheraton Centre Toronto Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on Feb 5, 2023 start from CA $203.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Centre Toronto Hotel pet-friendly?

Yes, this property allows dogs (limit 2 per room).

How much is parking at Sheraton Centre Toronto Hotel?

Valet parking is available for CAD 60 per day.

What time is check-in at Sheraton Centre Toronto Hotel?

Check-in is from 3 PM - 5:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sheraton Centre Toronto Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Centre Toronto Hotel located?

Located in Downtown Toronto, this eco-friendly aparthotel is within a 5-minute walk of Nathan Phillips Square and Toronto Eaton Centre. Ed Mirvish Theatre and Scotiabank Arena are also within 15 minutes. Queen St West at York St Stop is only a 2-minute walk and Queen St West at University Ave Stop is 2 minutes.

Can I cancel my reservation for free at Sheraton Centre Toronto Hotel and receive a full refund?

Yes, Sheraton Centre Toronto Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Centre Toronto Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 948 out of 1626 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 429 out of 1626 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 116 out of 1626 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 69 out of 1626 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 64 out of 1626 reviews" "
" "2 - Terrible 4%

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was pretty. Nice bar and breakfast area. Fast elevators. Prices were high, but expected. Pillows on the bed were too big - uncomfortable. Ugly microwave on a stand in our room - looked out of place. People swimming in an outside pool. It was FREEZING outside - confusing. Nice hotel.
Stayed 1 night in Jan 2023

2/10 Terrible

Karan

Travelled with family, Travelled with family and small children
Check in at 3, we received our room at 5:30 pm with reason provided that previous person was allowed 4:15 check out even though the room Was booked to us and we were waiting because they were a diamond member.
Stayed 1 night in Jan 2023

8/10 Good

Kieran

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, service and had everything for my needs. Only constructive feedback is that the room needs a bit of a refresh but still perfectly adequate
Stayed 2 nights in Jan 2023

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great renovations that really step up this hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, was a little disappointed we weren’t staying in the main tower.

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a very good place to stay and is in the heart of downtown Toronto.

10/10 Excellent

Denzel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall great hotel with a great location

10/10 Excellent

Nikhil

Liked: Cleanliness, amenities, property conditions & facilities
Would recommend

10/10 Excellent

joanne

Travelled with partner
Liked: Cleanliness, amenities
The staff were amazing! tried hard to please< check in very pleasant < easy . Breakfast was super! Great experience, they need prime tv or movies to rent
Stayed 1 night in Jan 2023

8/10 Good

Paulus

Travelled with partner
Liked: Cleanliness, amenities
Location was fantastic for visiting Art Gallery, & Shopping. The room was a little noisy. We could here the mechanicals of the elevator in our room.