1/5 Terrible
Nicole, chino hills
Travelled with family and small children
Oct. 19, 2021
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
The Westin Harbour Castle, Toronto
Photo gallery for The Westin Harbour Castle, Toronto
Overview of The Westin Harbour Castle, Toronto
The Westin Harbour Castle, Toronto
4.3/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
1 Harbour Sq, Toronto, ON, M5J1A6
Explore the area
- Scotiabank Arena4 min walk
- Rogers Centre14 min walk
- CN Tower14 min walk
- Toronto, ON (YYZ-Pearson Intl.)21 min drive
Choose dates to view prices
About this area
Toronto
Located in Toronto, The Westin Harbour Castle, Toronto is connected to the convention center. Harbourfront Centre and CN Tower are notable landmarks, and some of the area's popular attractions include Ripley's Aquarium of Canada and The Distillery Historic District. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails. Guests love the hotel's central location.
What's nearby
- Scotiabank Arena - 4 min walk
- Harbourfront Centre - 9 min walk
- Hockey Hall of Fame - 9 min walk
- Rogers Centre - 14 min walk
- CN Tower - 14 min walk
Getting around
- Queens Quay Ferry Docks Terminal Stop - 2 min walk
- Union Station - 10 min walk
- Pearson Intl. Airport (YYZ) - 21 min drive
Restaurants
- Mizzen — 1 min walk
- The Chartroom Lounge — 1 min walk
- Oyshi Sushi — 2 min walk
- Miller Tavern — 3 min walk
- The Fox — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Covered self parking on site (CAD 35 per day)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Onsite parking includes off-street options
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–noon: CAD 10-30 per person
- 3 restaurants and 1 coffee shop/café
- 1 bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- 2 outdoor tennis courts
- Arcade/game room
- Basketball
- Indoor pool
- Playground
- Racquetball/squash
- Sauna
- Spa tub
- Tennis
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
Business services
- 24-hour business center
- Computer station
- Conference space (70000 square feet)
- Meeting rooms - 32
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Braille signage
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility
- Low-height counter and sink
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Raised toilet seat
- Roll-in shower (select rooms)
- Transfer shower
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-width doorways
More
- Romance packages available
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Heating (climate-controlled)
- Pillow menu
- Pillow-top mattress
Bathroom
- Bathrobes
- Eco-friendly toiletries
- Hair dryer
- Shower/tub combination
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 50-inch LCD TV
- Cable channels
- Netflix
- Pay movies
- Premium channels
- Streaming services
Food and drink
- Champagne service
- Coffee/tea maker
- Free bottled water
- Refrigerator
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Mobile key entry
- Phone
- Recycling
- Safe
Similar properties
See similar properties
Toronto
Downtown Toronto
Hotel
Free WiFi
Air conditioned
4 star
Guest rating 4+
Family-friendly
Policies
Check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
2 per room (up to 40 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 35.0 per day
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 10 and CAD 30 per person (approximately)
- Covered self parking fee: CAD 35 per day
- Rollaway bed fee: CAD 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Harbour Castle
Harbour Castle Westin
Harbour Westin Castle
Westin Castle
Westin Castle Harbour
Westin Harbour
Westin Harbour Castle
Westin Harbour Castle Hotel
Westin Harbour Castle Hotel Toronto
Westin Harbour Castle Toronto
Toronto Westin
Westin Harbor Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbour Castle Toronto Hotel
The Westin Harbour Castle, Toronto Hotel
The Westin Harbour Castle, Toronto Toronto
The Westin Harbour Castle, Toronto Hotel Toronto
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.4/5
Cleanliness
4.5/5
Staff & service
4.2/5
Amenities
4.3/5
Property conditions & facilities
1/5 Terrible
Basant
Travelled with group
Oct. 18, 2021
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
3/5 Okay
Justine
Oct. 18, 2021
Liked: Amenities
Stayed 3 nights in Oct 2021
1/5 Terrible
Francinara, Belle River
Travelled with partner
Oct. 17, 2021
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
4/5 Good
Andrea
Travelled with group
Oct. 17, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021