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The Westin Harbour Castle, Toronto

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Balcony
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of The Westin Harbour Castle, Toronto

The Westin Harbour Castle, Toronto

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1 Harbour Sq, Toronto, ON, M5J1A6

Explore the area

  • Popular LocationScotiabank Arena4 min walk
  • Popular LocationRogers Centre14 min walk
  • Popular LocationCN Tower15 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

About this area

Toronto

Located on the waterfront, The Westin Harbour Castle, Toronto is in Downtown Toronto neighborhood and is connected to the convention center. CN Tower and The Distillery Historic District are notable landmarks, and if an activity is on the agenda, check out Harbourfront Centre. Traveling with kids? Make time for Ripley's Aquarium of Canada, or check out an event or a game at Scotiabank Arena. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails. Guests love the hotel's central location.
Visit our Toronto travel guideOpens in a new window
Map

What's nearby

  • Scotiabank Arena - 4 min walk
  • Harbourfront Centre - 9 min walk
  • Hockey Hall of Fame - 9 min walk
  • Rogers Centre - 14 min walk
  • CN Tower - 15 min walk

Getting around

  • Queens Quay Ferry Docks Terminal Stop - 2 min walk
  • Union Station - 10 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 21 min drive

Restaurants

  • Oyshi Sushi - 2 min walk
  • BeaverTails - 5 min walk
  • Tim Hortons - 6 min walk
  • Real Sports Bar & Grill - 6 min walk
  • Lavazza Espression - 6 min walk

About this property

The Westin Harbour Castle, Toronto

Family-friendly hotel connected to the convention center in Downtown Toronto, walk to Scotiabank Arena
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
The Westin Harbour Castle, Toronto offers 977 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Mizzen
  • The Chartroom Lounge
  • Harbour Coffee Bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness center
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (70000 square feet of space)
  • Meeting rooms - 32

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 35.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 30 per person (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 40 per day (in/out privileges)
  • Rollaway bed fee: CAD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Harbour Castle
Harbour Castle Westin
Harbour Westin Castle
Westin Castle
Westin Castle Harbour
Westin Harbour
Westin Harbour Castle
Westin Harbour Castle Hotel
Westin Harbour Castle Hotel Toronto
Westin Harbour Castle Toronto
Toronto Westin
Westin Harbor Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbour Castle Toronto Hotel
The Westin Harbour Castle, Toronto Hotel
The Westin Harbour Castle, Toronto Toronto
The Westin Harbour Castle, Toronto Hotel Toronto

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1086 out of 2085 reviews
5 - Excellent 52%
Rating 4 - Good. 610 out of 2085 reviews
4 - Good 29%
Rating 3 - Okay. 188 out of 2085 reviews
3 - Okay 9%
Rating 2 - Poor. 107 out of 2085 reviews
2 - Poor 5%
Rating 1 - Terrible. 94 out of 2085 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service
No service, even when requesting it. Small and dirty rooms.
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Poorly maintained hotel. Windows are so dirty that you cannot even see the view you paid for.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities
Going to the health club at least once is a must! We were at the pool several times during our 3-day stay! Also, the staff really cares about your stay being as enjoyable as possible:)
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check in was an hour over posted time. Check in was at 3, didn’t get into our room until 4. Some of the furniture in the lobby could be replaced, looking a bit old and worn out.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property. We had a suite overlooking the water which was very spacious and comfortable. We walked the boardwalk several times with plenty of amazing restaurants and pubs. Only one block to Yonge street so location is great.i would definitely recommend and we will be back.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with lake view. Comfortable room and beds. Perfect location.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Highly recommend it.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parking was difficult as the garage spaces and ramp are small. Overnight parking fee was ridiculously high. Reception desk service was good but slow. Had to wait in line for 20 minutes. Breakfast buffet was good but slow to refill when items were out. A pleasant experience overall but quite expensive.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Harbour Castle is an outstanding hotel. The staff is very attentive and not one detail was left out. From our arrival until our departure I was impressed with this. But, this was our first hotel stay since covid hit, so I was surprised that "housekeeping" was not a daily thing. It had to be requested by the guest and for a specific time. We vacated our room for an hour and returned to an unattended room. The housekeeper showed up 1 1/2 hours later apologetic and offered to rebook. Other than that, our stay was wonderful.
Stayed 4 nights in Jun 2022