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Shangri-La Toronto

Photo gallery for Shangri-La Toronto

Lobby
Indoor pool, free cabanas
Indoor pool, free cabanas
Indoor pool, free cabanas
Executive Room, 1 King Bed, Terrace, City View | Terrace/patio

Overview of Shangri-La Toronto

VIP Access

Shangri-La Toronto

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
188 University Avenue, Toronto, ON, M5H 0A3

Explore the area

  • Popular LocationCN Tower12 min walk
  • Popular LocationRogers Centre13 min walk
  • Popular LocationCF Toronto Eaton Centre13 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)28 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Toronto

Shangri-La Toronto is located in Downtown Toronto, a neighborhood in Toronto, and is near a metro station and near the beach. Royal Ontario Museum and Casa Loma are cultural highlights, and travelers looking to shop may want to visit CF Toronto Eaton Centre and Yorkdale Shopping Centre. Looking to enjoy an event or a game? See what's going on at Rogers Centre or Scotiabank Arena.
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Map

What's nearby

  • PATH Underground Shopping Mall - 1 min walk
  • Metro Toronto Convention Centre - 8 min walk
  • CN Tower - 12 min walk
  • Rogers Centre - 13 min walk
  • CF Toronto Eaton Centre - 13 min walk

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 29 min drive

Restaurants

  • Elephant & Castle - 2 min walk
  • Tim Hortons - 1 min walk
  • Cafe Landwer - 2 min walk
  • Tundra Bar - 3 min walk
  • Lobby Lounge at the Shangri-La Toronto - 1 min walk

About this property

Shangri-La Toronto

Luxury Toronto aparthotel in Downtown Toronto, near Ripley's Aquarium of Canada
Along with 2 restaurants, this smoke-free aparthotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna. Each apartment boasts a deep soaking tub and an iPad, while also offering free WiFi and an LCD TV with satellite channels. Guests can enjoy a heated floor (bathroom), and other amenities include 24-hour room service, a minibar, and premium bedding.
Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Property is kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Internet

  • Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • Bosk
  • Giovane Caffe
  • Lobby Lounge

Food and drink

  • Coffee/tea maker

Dining

  • Daily full breakfast available 7:00 AM–10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
  • 2 bars/lounges
  • 2 restaurants
  • 24-hour room service
  • A coffee shop/cafe
  • Minibar

Bedrooms

  • Alarm clock
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 48-inch LCD TV with satellite channels
  • iPad
  • Pay movies

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • 24-hour business center
  • Conference space
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 1 pet per room (up to 50 lbs per pet)
  • Fee: CAD 125 per accommodation per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • 24-hour gym on site
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes on site

General

  • 202 rooms
  • 66 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Connecting units available
  • Electric car charging station
  • Garden
  • Reception hall
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 50.00 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto
Shangri La Toronto
Shangri la hotel Toronto
Shangri-La Toronto Toronto
Shangri-La Toronto Aparthotel
Shangri-La Toronto Aparthotel Toronto

Frequently asked questions

Does Shangri-La Toronto have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Toronto?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on Jun 9, 2023 start from CA $652.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Shangri-La Toronto?

Valet parking is available for CAD 50.00 per night.

What time is check-in at Shangri-La Toronto?

Check-in is from 3:00 PM - 5:00 AM.

What time is check-out at Shangri-La Toronto?

Check-out is at noon.

Does Shangri-La Toronto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CAD 199 per vehicle applies.

Where is Shangri-La Toronto located?

Located in Downtown Toronto, this luxury aparthotel is within a 15-minute walk of The Path, Ripley's Aquarium of Canada, and CN Tower. Rogers Centre and CF Toronto Eaton Centre are also within 15 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk.

Shangri-La Toronto Reviews

Shangri-La Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 881 out of 1095 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 130 out of 1095 reviews" "
" "8 - Good 12%
Rating 6 - Okay. 45 out of 1095 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 23 out of 1095 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 16 out of 1095 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

tsz ho, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
you cant go wrong at the shangri la. Altho rooms are different and there might be better rooms than others within the range that you get. helpful tip: if you have complimentary breakfast with your booking, you can go down to the restaurant and just order breakfast there. there wasnt any information about this on line.
Stayed 3 nights in May 2023

8/10 Good

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding staff and appealing downtown location. Bathtub IMHO is not a true “ deep soaking tub”, rather it’s a standard Kohler tub built out to look bigger than it actually is. Bosc restaurant did not fully meet my expectations. My 1BR suite was an excellent value at approximately US$650.
Stayed 2 nights in May 2023

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dean and the concierge team were amazing, they had all of our needs taken care of.
Stayed 2 nights in May 2023

10/10 Excellent

Abrahem

Liked: Cleanliness, property conditions & facilities
One of our favorite hotels in Toronto. Fantastic service, beautiful decor, great live band and atmosphere
Stayed 2 nights in May 2023

10/10 Excellent

Steven

Stayed 1 night in May 2023

10/10 Excellent

Eric

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very polite and helpful. Great service.
Stayed 1 night in Apr 2023

8/10 Good

Daniele

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Sharon Lynn, Burlington

Liked: Cleanliness, amenities, property conditions & facilities
Entertainment in the main area was great
Stayed 1 night in Apr 2023

10/10 Excellent

Rekha

Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities