The hotel was great, however, the fact that everything down to requesting ice, extra robes in the room consist of a delivery fee, is something I've never heard of. I usually stay at the St Regis or Four Seasons in Yorkville, and I have never been charged for requesting ice or anything for that matter. Of course, room service, and ordering movies etc. would be an additional cost, but I wasn't aware something so little would cost me $15. I think the hotel is beautiful, (I stayed in the Zhang suite on the 16th floor), and the views were gorgeous. The staff at the hotel bar are not that friendly, and I think they fish for "rich looking" people to serve first. However, on the contrary the front desk staff is excellent!
