Title: Shangri-La Toronto (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5178153&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Toronto A tranquil retreat in downtown Toronto where days of relaxation seamlessly transition into vibrant evenings of urban excitement ## Photo gallery for Shangri-La Toronto ![Exterior - Shangri-La Toronto (Toronto)](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/1bbed8f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Volha’s Travel Vault](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/e26d8344-aabb-4f6f-a40e-708a8c8584b6-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Terrace/patio - Shangri-La Toronto (Toronto)](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/7442a1fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Shangri-La Toronto (Toronto)](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/1584719d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom - Shangri-La Toronto (Toronto)](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/28a9599d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Toronto offers a peaceful sanctuary steps from the CN Tower and Metro Toronto Convention Centre. Travelers can book treatments at Miraj Hammam Spa, enjoy outdoor dining with city views, or join yoga classes in the hotel's around-the-clock fitness center. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pet friendly - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/5b9d6f8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.4 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Premium bedding Blackout drapes/curtains - 450 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 1 King Bed ![View from room](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/4788685e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 9.4 Exceptional 30 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Premium bedding Blackout drapes/curtains - 520 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premier Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/5b9d6f8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed 10.0 Exceptional 13 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Premium bedding Blackout drapes/curtains - 550 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom (View) ![View from room](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/d566b3b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (View) 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Sofa bed - queen Blackout drapes/curtains - 635 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Suite, 1 Bedroom ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/6538fabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Sofa bed - queen Blackout drapes/curtains - 820 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Executive Room, 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/dff61642.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Queen Beds 9.2 Wonderful 20 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Premium bedding Blackout drapes/curtains - 517 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Premier Room, 2 Queen Beds ![Premier Room, 2 Queen Beds](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/de384fdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Queen Beds 9.6 Exceptional 13 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Premium bedding Blackout drapes/curtains - 549 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite (Owner) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/60e58ac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Owner) ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu - 1100 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Premium Suite ![Premium Suite](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/e0acf57c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 940 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Suite (Shangri-La) ![Suite (Shangri-La)](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/6d370a8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Shangri-La) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding - 2200 sq ft - 1 bedroom - City view - Sleeps 4 - 2 King Beds ### View all photos for Executive Room, 1 King Bed, Terrace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/6538fabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Terrace ### Highlights Terrace Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Premium bedding - 517 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premier Room, 1 King Bed (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/60e58ac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed (View) ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Premium bedding Blackout drapes/curtains - 549 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite (Garden) ![Suite (Garden)](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/fb13d82b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Garden) ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 635 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Seasonal outdoor pool, open 6:30 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/19400/19371/a153cb30.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Toronto Downtown Toronto - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 1,785 reviews CA $181 CA $222 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Toronto-Hotels-Hyatt-Regency-Toronto.h19371.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=6b283471-d7bb-4cd8-9f2f-18490f814c11&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/25800/25713/d3198ba6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Omni King Edward Hotel Downtown Toronto - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 450 reviews CA $194 CA $238 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Toronto-Hotels-TOOR-Hotel-Toronto.h106831048.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=6b283471-d7bb-4cd8-9f2f-18490f814c11&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.64902%2C-79.38674&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wvJwJlXjT4WSwtGEQd2_XUEyDPc=) 188 University Avenue, Toronto, ON, M5H 0A3 #### What's nearby - Queen Street West \- 2 min walk \- 0.2 km - Royal Alexandra Theatre \- 2 min walk \- 0.2 km - Metro Toronto Convention Centre \- 6 min walk \- 0.6 km - CF Toronto Eaton Centre \- 8 min walk \- 0.7 km - CN Tower \- 10 min walk \- 0.9 km #### Getting around - King St West at University Ave West Side Stop - 3 min walk - Union Station - 9 min walk - Billy Bishop Toronto City Airport (YTZ) - 12 min drive #### Restaurants - ‪Frenchy Bar et Brasserie - ‬3 min walk - ‪Elephant & Castle - ‬2 min walk - ‪Tim Hortons - ‬1 min walk - ‪Cafe Landwer - ‬2 min walk - ‪Soho House Toronto - ‬1 min walk ## About this property ### Shangri-La Toronto Luxury hotel near CF Toronto Eaton Centre A short walk from CN Tower and Ripley's Aquarium of Canada, Shangri-La Toronto provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a deep-tissue massage, hydrotherapy, or a facial at Miraj Hammam Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. Yoga classes and fitness classes are offered at the 24-hour gym; Shangri-La Toronto also has a hair salon, dry cleaning/laundry services, and a fireplace in the lobby. In addition to 2 bars and a 24-hour business center, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Swimming pool along with free cabanas - Full breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge) - An electric car charging station, an indoor pool, and express check-out - Babysitting (surcharge), massage treatment rooms, and a ballroom - Guest reviews speak highly of the helpful staff Room features All 202 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like iPads and pillow menus. Other conveniences in all rooms include: - Heated floors, rainfall showers, and designer toiletries - 48-inch LCD TVs with satellite channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Ballroom](https://images.trvl-media.com/lodging/5000000/4030000/4027200/4027173/48465ddd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Toronto Downtown Toronto - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 1,000 reviews CA $525 CA $644 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=4027173&PinnedHotelID=4027173&HadPinnedHotel=true®ionId=-1&adults=2) ![Cocktail bar](https://images.trvl-media.com/lodging/5000000/4110000/4109200/4109199/3e7c5efd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Toronto Downtown Toronto - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 1,000 reviews CA $556 CA $682 total includes taxes & fees Jan 16 - 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Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=21270&PinnedHotelID=21270&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/11700/11653/c1047d7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### W Toronto Downtown Toronto - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews CA $319 CA $391 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=11653&PinnedHotelID=11653&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2930000/2920200/2920159/23374630.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1 Hotel Toronto Downtown Toronto - Pool - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 646 reviews CA $421 CA $550 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=2920159&PinnedHotelID=2920159&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/20000000/19830000/19822700/19822661/w4265h2394x0y6-1df5a2e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel X Toronto, a Destination by Hyatt Hotel Old Toronto - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 2,449 reviews CA $351 CA $430 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=19822661&PinnedHotelID=19822661&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Valet parking on site (CAD 68 per night; includes in/out privileges) - Limited onsite valet parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe ### Restaurants on site - Bosk - Giovane Caffe - Lobby Lounge ### Things to do - 24-hour gym - Fitness classes - Full-service spa - Hot tub - Indoor pool - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - Babysitting (surcharge) - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Conference space - Meeting rooms ### Outdoors - Free pool cabanas - Garden - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Spa treatment rooms - Sports massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 66 floors - Ballroom - Banquet hall - Built in 2012 - Fireplace in lobby - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Deep soaking bathtub - Designer toiletries - Hair dryer - Heated bathroom floor - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 48-inch LCD TV with satellite channels - iPad - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available Minimum check-in age: 19 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from July 2 to July 28: - Spa ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 50 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children - Airport shuttle fee: CAD 199 per vehicle (roundtrip) - Valet parking fee: CAD 68 per night (in/out privileges) - Pet fee: CAD 125 per accommodation (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Shangri-la Toronto Shangri-la Hotel Toronto Shangri-la Toronto Shangri-la Toronto Hotel Toronto Hotel Shangri-la Toronto Shangri-la Toronto Shangri-la Hotel Shangri la Hotel Toronto ## Frequently asked questions ### Does Shangri-La Toronto have a pool? ### How much does it cost to stay at Shangri-La Toronto? ### Is Shangri-La Toronto pet-friendly? ### How much is parking? ### What time is check-in at Shangri-La Toronto? ### What time is check-out at Shangri-La Toronto? ### Does Shangri-La Toronto provide a shuttle to the airport? ### Where is Shangri-La Toronto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shangri-La Toronto Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 960 8 - Good 93 6 - Okay 42 4 - Poor 9 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Bikash Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel, outstanding services. ##### Bikash Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Emma Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful room and very friendly staff!! ##### Emma Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Pax Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, amazing room and wonderful staff. ##### Pax Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Heather Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities A luxurious stay in the heart of the city! ##### Heather Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Joe Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool, and amenities were amazing. Staff were great. Will stay again. ##### Joe Stayed 3 nights in Nov 2025 ### 8/10 Good #### Sandra Nov 17, 2025 Liked: Cleanliness Quiet rooms. Good location. ##### Sandra Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Mark Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and friendly staff ##### Mark Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brian Oct 20, 2025 Liked: Cleanliness, staff & service, amenities Great room nice bar terrific room service. First check in w Robert was excellent and front desk manager Andy is terrific A ##### Brian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Christina Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An exceptional stay, every detail was considered for the comfort of guests and for that I am grateful ##### Christina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Cynthia Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and amazing staff. This is the perfect place to stay in Toronto to be in the centre of it all. ##### Cynthia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Pino Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Great staff. Nice hotel. ##### Pino Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sarah Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was above and beyond. ##### Sarah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### RAY Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Very high service hotel. Will definitely go back again. Highly recommended. ##### RAY Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Curtis Nov 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room amazing hotel and location... Would recomend to anyone. Lobby bar even meet amazing people. Front staff great and inviting check in and check out super smooth. Room is a nice upgrade with great bathrooms and amenities with a tv in the mirror. Staff is super thoughtful and really remember you. Pool and ammenties are fantastic... with staff help and clean all over. Lobby bar is a must. Would recommend to stay again. ![](https://a.travel-assets.com/ugc/hotel-reviews/430e1b89-1d3c-44c4-8527-c5942559d34c-1763490307444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/46d4fd66-deea-4539-aee2-8e95a411b9b0-1763490307576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Curtis Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Michael Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was an absolute pleasure staying at the hotel. The staff and their attention to detail was impeccable, always friendly and ready to help. ##### Michael Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and staff were great! ##### David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sandra Rami Kamal Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at the hotel was truly excellent. I really appreciated the efficient care and service. Also the property is in great condition. The room and lobby lounge was cozy. I also enjoyed breakfast and the complementary fresh fruit! And furthermore, location is great! Not too far from harbour and union - and also on allele so it’s near some shopping! ##### Sandra Rami Kamal Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### David Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is so wonderful and attentive! I have never experienced a hotel with better service. The location is amazing and rooms and amenities are luxurious. ##### David Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Justine Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely gym, pool and sauna area. Prime location. We really enjoyed the live entertainment while having a cocktail in the lobby. ##### Justine Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Annie Aug 28, 2025 Liked: Amenities The location is convenient and service is excellent ! ##### Annie Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Katherine Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quiet, clean, comfortable. Great stay. ##### Katherine Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Arthur Lee Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot! ##### Arthur Lee Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Mark Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were extremely good. Prpoerty was very good. The room and servicing was superb. They had an issue witj debit cards that other hotels deal with with ease - strange ##### Mark Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Angie Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff here is so kind and helpful, from the front reception, to housekeeping, to the team at the fitness area, everyone was so warm and happy and genuinely helpful. Plus the room and amenities throughout the hotel were just gorgeous. My daughter and I loved every minute of our time here! ##### Angie Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Flora Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel, really nice rooms and pool area was great for relaxing. 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