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Stone Mill Inn

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1 bedroom, pillowtop beds, desk, laptop workspace
1 bedroom, pillowtop beds, desk, laptop workspace
1 bedroom, pillowtop beds, desk, laptop workspace
1 bedroom, pillowtop beds, desk, laptop workspace

Overview of Stone Mill Inn

Stone Mill Inn

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
271 Merritt Street, St. Catharines, ON, L2T1K1

Explore the area

  • Popular LocationThe Pen Centre14 min walk
  • Popular LocationWelland Canal Lock 74 min drive
  • Popular LocationMeridian Centre4 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)49 min drive

Choose dates to view prices

About this area

St. Catharines

Located in St. Catharines, Stone Mill Inn is in the business district. FirstOntario Performing Arts Centre and Shaw Festival Theatre are cultural highlights, and some of the area's activities can be experienced at Meridian Centre and Port Dalhousie Pier Marina. Waves Indoor Waterpark and Whirlpool Aero Car are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby.

What's nearby

  • The Pen Centre - 14 min walk
  • Welland Canal Lock 7 - 4 min drive
  • FirstOntario Performing Arts Centre - 4 min drive
  • Meridian Centre - 4 min drive
  • Brock University - 5 min drive

Getting around

  • St. Catharines Station - 6 min drive
  • Pearson Intl. Airport (YYZ) - 78 min drive

Restaurants

  • Johnny Rocco s Grill — 1 min walk
  • The Keg — 4 min walk
  • Swiss Chalet — 4 min walk
  • Harvey's — 4 min walk
  • Pizza Hut — 5 min walk

About this property

Stone Mill Inn

3.5-star St. Catharines hotel in Merritton, near The Pen Centre
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, dry cleaning, and wedding services are onsite. All 34 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and plasma TVs with cable channels. Pillowtop beds, coffee makers, and free local calls are among the other amenities available to guests.
Stone Mill Inn offers 34 accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. 46-inch plasma televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This St. Catharines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kevin Lunn Salon and Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Full-service spa

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 46-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 35.00

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 5:00 PM)
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue
  • Full-service spa

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 20 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: CAD 35.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Union Pay; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Stone Mill Inn St. Catharines
Stone Mill St. Catharines
Stone Mill Inn St. Catharines, Ontario
Stone Mill Inn St. Catharines Ontario
Stone Mill Inn Hotel
Stone Mill Inn St. Catharines
Stone Mill Inn Hotel St. Catharines

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 654 out of 984 reviews
5 - Excellent 66%
Rating 4 - Good. 250 out of 984 reviews
4 - Good 25%
Rating 3 - Okay. 56 out of 984 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 984 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 984 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Ok. Not great.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved the history of this property. The staff were amazing. The spa was fabulous. I am going to book again in the fall. The only thing I’d change is the window air conditioner. The shower gel/shampoo was empty and the bathroom fan didn’t work.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect one night stay close to the wineries. The staff were pleasant and welcoming. Will definitely look to stay here again when visiting the Niagara region.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here for one night, paying full price and found our stay very disappointing. We woke up the morning after our stay and found a leak in the bathroom ceiling, which dripped on us and on the towels. I made efforts to contact the hotel staff (office, front desk, after hours service etc) but no one picked up. I waited until operating hours had begun and made attempts to call again, still this time without any answer. Finally, the after hours staff answered my call, and I explained our situation. She apologized and offered me a full refund on our stay for the night. 2 hours later, I found they had only refunded me less than one third of what I paid for the stay. When I called them to get some clarification as to why I had not been issued the full refund I was promised, the staff said she spoke to the manager and they decided to refund only $100, and I was not called to be notified about this change in our agreement. When I asked her why this decision was made, she said it was because the only issue was the leak in the bathroom, and asked if the room had any other issues. For a three star hotel, a leak in the bathroom spilling on myself and the toileteries, and rendering the bathroom unuseable, this is unacceptable, and there shouldn't need to be more issues presented just to receive the money I was told I'd get back. Besides all this, the couch in the room we received was ripped and the elevator in the hotel was missing the button for the ground floor ( pictures, vedio)
Stayed 1 night in Sep 2021