2/5 Poor
Paul and Pam
Travelled with partner
Oct. 25, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Hilton Garden Inn Niagara-on-the-Lake
Photo gallery for Hilton Garden Inn Niagara-on-the-Lake
Overview of Hilton Garden Inn Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake
4.5/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet-friendly
- Air conditioning
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
500 York Rd, Niagara-on-the-Lake, ON, L0S1J0
Explore the area
- Outlet Collection at Niagara2 min drive
- Royal Niagara Golf Club2 min drive
- Ravine Vineyard Estate Winery5 min drive
- Buffalo, NY (BUF-Buffalo Niagara Intl.)45 min drive
Choose dates to view prices
About this area
Niagara-on-the-Lake
In the historical district and near theme parks, Hilton Garden Inn Niagara-on-the-Lake is in an area with good shopping. Royal Niagara Golf Club and Ravine Vineyard Estate Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horseshoe Falls and American Falls. Fallsview Indoor Waterpark and Niagara SkyWheel are not to be missed. Spend some time exploring the area's activities, including golfing.
What's nearby
- Outlet Collection at Niagara - 2 min drive
- Royal Niagara Golf Club - 2 min drive
- Ravine Vineyard Estate Winery - 5 min drive
- Canada One Factory Outlets - 9 min drive
- Butterfly Conservatory - 11 min drive
Getting around
- St. Catharines Station - 9 min drive
- Buffalo Niagara Intl. Airport (BUF) - 45 min drive
Restaurants
- Garden Grille and Bar — 1 min walk
- Garden Grille and Bar — 1 min walk
- Liv Restaurant — 15 min walk
- Play Urban Cafe — 16 min walk
- Bench•mark restaurant — 16 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking on site
- Free RV/bus/truck parking on site
- Electric car charging station on site
- Wheelchair-accessible parking available
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10 AM: CAD 14.50 for adults and CAD 7.50 for children
- 1 bar
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Indoor pool
- Shopping
Family friendly
- Free cribs/infant beds
- Indoor pool
- Laundry facilities
- Microwave
- Refrigerator
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Housekeeping (on request)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- Chinese
- English
- French
- Italian
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (3068 square feet)
Outdoors
- Garden
- Picnic area
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Fireplace in lobby
- Renovated entire property - May 2018
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Fan
- Free cribs/infant beds
- Heating
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 42-inch LCD TV
- Cable/satellite channels
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
Similar properties
See similar properties
Niagara-on-the-Lake
Glendale
3 star
Hotel
Guest rating 4+
Parking included
Business-friendly
Air conditioned
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight (amount varies)
Minimum check-in age - 19
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per pet, per stay
Dogs welcome
2 per room (up to 80 lbs)
Pets cannot be left unattended
An off-leash area is available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: CAD 14.50 for adults and CAD 7.50 for children (approximately)
- Pet fee: CAD 25 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-in fee for check-in between 2:00 PM and midnight (amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash
Safety features at this property include a smoke detector
We should mention
Pool access available from 6 AM to 11 PM
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Garden Inn Hotel Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake
Niagara-on-the-Lake Hilton Garden Inn
Hilton Garden Inn Niagara-on-the-Lake Hotel
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Hilton Garden Inn Niagara on the Lake
Hilton Garden Niagara On The
Hilton Garden Inn Niagara-on-the-Lake Hotel
Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake Hotel Niagara-on-the-Lake
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Sandy
Travelled with family
Oct. 24, 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Karen
Travelled with family
Oct. 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Heather
Travelled with group
Oct. 20, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Trevor
Travelled with partner
Oct. 18, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021