Hilton Garden Inn Niagara-on-the-Lake

Photo gallery for Hilton Garden Inn Niagara-on-the-Lake

Primary image
Premium bedding, desk, blackout drapes, iron/ironing board
42-inch LCD TV with digital channels, pay movies
42-inch LCD TV with digital channels, pay movies
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Overview of Hilton Garden Inn Niagara-on-the-Lake

Hilton Garden Inn Niagara-on-the-Lake

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
500 York Rd, Niagara-on-the-Lake, ON, L0S1J0

Explore the area

  • Popular LocationOutlet Collection at Niagara2 min drive
  • Popular LocationRoyal Niagara Golf Club2 min drive
  • Popular LocationRavine Vineyard Estate Winery5 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)45 min drive

Choose dates to view prices

About this area

Niagara-on-the-Lake

Near theme parks, Hilton Garden Inn Niagara-on-the-Lake is in Glendale, a neighborhood in Niagara-on-the-Lake with good shopping. Royal Niagara Golf Club and Ravine Vineyard Estate Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horseshoe Falls and American Falls. Fallsview Indoor Waterpark and Maid of the Mist are not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Outlet Collection at Niagara - 2 min drive
  • Royal Niagara Golf Club - 2 min drive
  • Ravine Vineyard Estate Winery - 5 min drive
  • Canada One Factory Outlets - 13 min drive
  • Butterfly Conservatory - 15 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 45 min drive

About this property

Hilton Garden Inn Niagara-on-the-Lake

3-star Niagara-on-the-Lake hotel in Glendale, near Outlet Collection at Niagara
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Niagara-on-the-Lake offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

Chinese (Mandarin), English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CAD 14.50 for adults and CAD 7.50 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Garden Grille and Bar
  • Garden Grille and Bar

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3068 square feet)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Renovated entire property - May 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight (amount varies)
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 80 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 14.50 for adults and CAD 7.50 for children (approximately)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 2:00 PM and midnight (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:30 AM to midnight
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake
Niagara-on-the-Lake Hilton Garden Inn
Hilton Garden Inn Niagara-on-the-Lake Hotel
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Hilton Garden Inn Niagara on the Lake
Hilton Garden Niagara On The
Hilton Garden Inn Niagara-on-the-Lake Hotel
Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake Hotel Niagara-on-the-Lake

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 594 out of 977 reviews
5 - Excellent 61%
Rating 4 - Good. 312 out of 977 reviews
4 - Good 32%
Rating 3 - Okay. 36 out of 977 reviews
3 - Okay 4%
Rating 2 - Poor. 22 out of 977 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 977 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the rooms were clean and the beds comfortable. The breakfast wasn’t the best.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gazebo at the rear of the hotel. We were able to access it from the hotel but needed to climb the exterior stairs to get back into the hotel.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Especially enjoyed the King suite hot tuband dry sauna. Will definitely stay here again.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with exceptionally friendly staff
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was amazing! The staff is so friendly and personable. We had breakfast and dinner at the hotel restaurant, and the food was delicious! We will definitely be staying there again!
Stayed 1 night in Jun 2022