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Reviews

4.3 / 5Excellent
1,323 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Brock University
    13 min walk
  • Popular Location
    Lundy's Lane
    8 min drive
  • Popular Location
    Canada One Factory Outlets
    11 min drive
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    50 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Suite, Multiple Beds

    Room Amenities

    • Sleeps 5
    More details
  • Suite (1 Queen, 2 Double, Sofa bed)

    Room Amenities

    • Sleeps 5
    More details
  • Suite, 1 Queen Bed with Sofa bed

    Room Amenities

    • Sleeps 5
    More details
  • Suite, 1 King Bed with Sofa bed (Larger)

    Room Amenities

    • Sleeps 5
    More details
  • Suite, 1 Bedroom (1 King, Sofa bed)

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed with Sofa bed

    Room Amenities

    • Sleeps 2
    More details

About this area

Thorold

Located in Thorold, Four Points by Sheraton St. Catharines Niagara Suites is in the business district and near a train station. Lundy's Lane and Skylon Tower are notable landmarks, and some of the area's popular attractions include Fallsview Indoor Waterpark and Niagara SkyWheel. Maid of the Mist and Aquarium of Niagara are not to be missed. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Brock University - 13 min walk
  • Lundy's Lane - 8 min drive
  • Canada One Factory Outlets - 11 min drive
  • Fallsview Casino - 14 min drive
  • IMAX Theatre Niagara Falls - 14 min drive

Getting around

  • St. Catharines Station - 6 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 50 min drive

Restaurants

  • Where to eat
  • In Piazza Restaurant – Bistro with a bar. Open daily.

About this property

Four Points by Sheraton St. Catharines Niagara Suites

3-star hotel near Brock University
This smoke-free hotel features a restaurant, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. All 129 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include sofa beds and sitting areas. Complimentary wireless Internet access and fridges are standard, as are LED TVs with cable channels.
Four Points by Sheraton St. Catharines Niagara Suites offers 129 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free RV/bus/truck parking
Electric car charging station

Food and drink

Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends: CAD 10-17 for adults and CAD 8-13 for children
1 restaurant
1 bar
Room service available

Things to do

24-hour fitness centre
Indoor pool
Private winery tours
Public winery tours
Sauna

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Fridge
Sofa bed

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Snow sports gear
Water sports equipment
Wedding services

Languages spoken

English
Filipino
Hindi

Business services

24-hour business centre
10 meeting rooms
Conference space (3350 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Sofa bed double
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels

Entertainment

42-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Microwave
Fridge

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Restaurant dining guide
Safe
Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Renovations and closures

The property will be renovating from 21 January 2020 until 15 February 2020 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Lobby
The following facilities will be closed from 21 January 2020 until 15 February 2020 (dates subject to change):
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets are allowed for an extra charge of CAD 50 per pet, per day.
  • Dogs and cats only
  • 2 per room (up to 50 lb/23 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 10 and CAD 17 for adults, and CAD 8 and CAD 13 for children (approximately)
  • Pet fee: CAD 50 per pet, per day
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Four Points Sheraton St. Catharines Niagara Suites Hotel
  • Four Points Sheraton St. Catharines Niagara Suites
  • Four Points Sheraton Niagara Suites
  • Four Points Sheraton St. Catharines Niagara Suites Hotel Thorold
  • Four Points Sheraton St. Catharines Niagara Suites Thorold
  • Four Points Sheraton St Catha
4.3

Excellent

5 - Excellent
660
4 - Good
486
3 - Okay
122
2 - Mediocre
28
1 - Poor
27
4.5
Cleanliness
4.5
Service and Staff
3.8
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

We loved the layout of the rooms. The apartment style let us put our kids to bed and still have an evening to ourselves. The main part of the hotel is under significant construction but that didn’t effect our stay.

Stayed 1 night in Jan. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Was under construction. Both front desk and restaurant were run out of extra rooms. Hallways loud. Was woken up twice as they thought we were checked out. Had to ask if their was breakfast and was pointed to the ‘room’

Stayed 1 night in Jan. 2020

3/5

  • Liked: Amenities
  • Disliked: Property conditions & facilities

Room was very nice& clean, but was disappointed that wasn’t aware of huge renovations. Dust in hallway & noise (drilling concrete around 9:30am for a few min. & then again at 11am.) Our fridge was making noise, so we unplugged & there was a constant noise in bathroom vent (where possible fan to be placed.)

Stayed 1 night in Jan. 2020

1/5

  • Liked: Cleanliness, amenities
  • Disliked: Staff & service, property conditions & facilities

The hotel was under renovations - yet there had been no warning of this when booking. There were ladders everywhere, the staircases smelt of cigarette, and one of the elevators was completely out of service, leaving only one elevator to be used from the lobby. I booked a king size bed, ended up with 2 double beds... it is not recommended to stay here until they are complete renovations.

Stayed 3 nights in Jan. 2020

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Dec. 2019

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