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Chelsea Hotel, Toronto

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2 indoor pools
Waterslide
2 indoor pools
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Overview of Chelsea Hotel, Toronto

Chelsea Hotel, Toronto

3.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
33 Gerrard St W, Toronto, ON, M5G1Z4

Explore the area

  • Popular LocationToronto Eaton Centre8 min walk
  • Popular LocationUniversity of Toronto - St. George Campus17 min walk
  • Popular LocationRoyal Ontario Museum20 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)23 min drive

Choose dates to view prices

About this area

Toronto

In the city center and near a metro station, Chelsea Hotel, Toronto is in an area with good shopping. Art Gallery of Ontario and Royal Ontario Museum are cultural highlights, while CN Tower is a notable landmark. Traveling with kids? Make time for Ripley's Aquarium of Canada, or check out an event or a game at Scotiabank Arena. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: College Station is 5 minutes by foot and College St at Bay St Stop is 5 minutes.
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Map

What's nearby

  • Downtown Yonge - 1 min walk
  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 8 min walk
  • University of Toronto - St. George Campus - 17 min walk
  • Royal Ontario Museum - 20 min walk

Getting around

  • Union Station - 3 min drive
  • College Station - 5 min walk
  • Pearson Intl. Airport (YYZ) - 23 min drive

Restaurants

  • The Market Garden — 1 min walk
  • TBar — 1 min walk
  • Jimmy's Coffee — 3 min walk
  • Duke of Somerset — 3 min walk
  • Salad King — 3 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly Toronto hotel in Downtown Toronto, near Yonge-Dundas Square
Along with 2 restaurants, this smoke-free hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 1590 rooms offer free WiFi and free wired Internet, plus pillowtop beds and flat-screen TVs with satellite channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (CAD 25 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 9-19.95 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Croatian
  • Dutch
  • English
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Icelandic
  • Italian
  • Japanese
  • Korean
  • Lao
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Vietnamese

Business services

  • Business center
  • Conference space (5200 square feet)
  • Meeting rooms - 15

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Dogs and cats welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 19.95 per person (approximately)
  • Covered self parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 1636 out of 5288 reviews
5 - Excellent 31%
Rating 4 - Good. 2172 out of 5288 reviews
4 - Good 41%
Rating 3 - Okay. 897 out of 5288 reviews
3 - Okay 17%
Rating 2 - Poor. 390 out of 5288 reviews
2 - Poor 7%
Rating 1 - Terrible. 193 out of 5288 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked where the hotel is located in downtown Toronto. It is close to all the major sites yet our room was very quiet from all the sounds of city traffic.Our room was very clean and the staff were helpful and very friendly.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family and small children
Liked: Staff & service
Loved the front desk staff - incredibly friendly, went out their way to help. Amazing! The room itself was smaller than expected, and overall didn't match the expectation. But the overall stay was pleasing, and again - staff are really good and this is a good location.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lobby was very nice and updated, but the room was dated. The ac controls were very old, and it didn't work to well.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were very helpful and accommodating.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Sep 2021