5/5 Excellent
Stacey
Jan. 17, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
Chelsea Hotel, Toronto
Photo gallery for Chelsea Hotel, Toronto
Overview of Chelsea Hotel, Toronto
Chelsea Hotel, Toronto
3.9/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
33 Gerrard St W, Toronto, ON, M5G1Z4
Explore the area
- University of Toronto - St. George Campus6 min walk
- Toronto Eaton Centre8 min walk
- Royal Ontario Museum20 min walk
- Toronto, ON (YYZ-Pearson Intl.)23 min drive
Choose dates to view prices
About this area
Toronto
In the city center, Chelsea Hotel, Toronto is in Downtown Toronto, a neighborhood in Toronto with good shopping. Art Gallery of Ontario and Royal Ontario Museum are cultural highlights, while CN Tower is a notable landmark. Traveling with kids? Make time for Ripley's Aquarium of Canada, or check out an event or a game at Scotiabank Arena. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: College Station is 5 minutes by foot and College St at Bay St Stop is 5 minutes.
What's nearby
- Downtown Yonge - 1 min walk
- Yonge-Dundas Square - 6 min walk
- University of Toronto - St. George Campus - 6 min walk
- Toronto Eaton Centre - 8 min walk
- Royal Ontario Museum - 20 min walk
Getting around
- Union Station - 3 min drive
- College Station - 5 min walk
- Pearson Intl. Airport (YYZ) - 23 min drive
Restaurants
- The Market Garden — 1 min walk
- TBar — 1 min walk
- Buffet Palace — 2 min walk
- Jimmy's Coffee — 3 min walk
- Salad King — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
- WiFi speed: 25+ Mbps
Parking and transportation
- Secured covered self parking on site (CAD 30 per night)
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 9-19.95 per person
- 2 restaurants and 1 coffee shop/café
- 1 bar
- Room service available
Things to do
- 2 indoor pools
- Arcade/game room
- Children's pool
- Fitness center
- Sauna
- Shopping
- Spa tub
Family friendly
- 2 indoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- Free children's club
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Supervised childcare/activities (surcharge)
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese (Mandarin)
- Croatian
- Dutch
- English
- Filipino
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Icelandic
- Italian
- Japanese
- Korean
- Lao
- Norwegian
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
- Swedish
- Thai
- Turkish
- Vietnamese
Business services
- Business center
- Conference space (5200 square feet)
- Meeting rooms - 15
Outdoors
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Handrails in stairways
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Hypo-allergenic bedding
- Pillow-top mattress
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- Flat-screen TV
- Pay movies
- Satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- LED light bulbs
- Phone
- Recycling
- Safe
Similar properties
See similar properties
Toronto
Old Toronto
Business-friendly
Pool
Free WiFi
Hotel
3 star
Guest rating 3.5+
Policies
Check-in
Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Renovations and closures
The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Dogs and cats welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CAD 250 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 9 and CAD 19.95 per person (approximately)
- Covered self parking fee: CAD 30 per night (in/out privileges)
- Pet fee: CAD 50 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: CAD 30.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto
Frequently asked questions
Overall score and ratings
3.9
Good
4.0/5
Cleanliness
4.2/5
Staff & service
3.8/5
Amenities
3.7/5
Property conditions & facilities
4/5 Good
Kathy
Travelled with partner
Jan. 8, 2022
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021
1/5 Terrible
Nathan
Travelled with partner
Jan. 3, 2022
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2021
4/5 Good
Theresa
Travelled with partner
Jan. 1, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021
4/5 Good
James R
Business traveller
Dec. 31, 2021
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021