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Chelsea Hotel, Toronto

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Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
2 indoor pools
2 indoor pools
2 indoor pools
Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Overview of Chelsea Hotel, Toronto

Chelsea Hotel, Toronto

3.5 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
33 Gerrard St W, Toronto, ON, M5G1Z4

Explore the area

  • Popular LocationToronto Eaton Centre6 min walk
  • Popular LocationUniversity of Toronto - St. George Campus6 min walk
  • Popular LocationRoyal Ontario Museum20 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)23 min drive

Room options

About this area

Toronto

In the entertainment district, Chelsea Hotel, Toronto is in Downtown Toronto, a neighborhood in Toronto with good shopping. Art Gallery of Ontario and Royal Ontario Museum are cultural highlights, while CN Tower is a notable landmark. Traveling with kids? Make time for Ripley's Aquarium of Canada, or check out an event or a game at Scotiabank Arena. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: College Station is 5 minutes by foot and College St at Bay St Stop is 5 minutes.
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Map

What's nearby

  • Downtown Yonge - 1 min walk
  • Yonge-Dundas Square - 5 min walk
  • Toronto Eaton Centre - 6 min walk
  • University of Toronto - St. George Campus - 6 min walk
  • Royal Ontario Museum - 20 min walk

Getting around

  • College Station - 5 min walk
  • Union Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 23 min drive

Restaurants

  • Buffet Palace - 2 min walk
  • Jimmy's Coffee - 3 min walk
  • Salad King - 3 min walk
  • Barberian's Steak House - 3 min walk
  • Frascati - 4 min walk

About this property

Chelsea Hotel, Toronto

3.5-star eco-friendly hotel near CN Tower
Toronto Eaton Centre and University of Toronto - St. George Campus are located near Chelsea Hotel, Toronto, which provides a rooftop terrace, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. Enjoy Indian cuisine, al fresco dining, and brunch at the two onsite restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • 2 indoor pools and a children's pool
  • Full breakfast (surcharge), self parking (surcharge), and limo/town car service
  • An electric car charging station, express check-out, and tour/ticket assistance
  • An elevator, multilingual staff, and a gift shop
  • Guest reviews speak well of the overall value, helpful staff, and proximity to public transit
Room features
All 1590 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 39 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 27-33 for adults and CAD 8-16 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Market Garden
  • TBar

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (5200 square feet)
  • Meeting rooms - 15

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 27 and CAD 33 for adults, CAD 8 and CAD 16 for children (approximately)
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Chelsea Hotel, Toronto Reviews

Overall score and ratings

3.8

Good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 1310 out of 3952 reviews" "
" "5 - Excellent 33%
Rating 4 - Good. 1382 out of 3952 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 660 out of 3952 reviews" "
" "3 - Okay 17%
Rating 2 - Poor. 376 out of 3952 reviews" "
" "2 - Poor 10%
Rating 1 - Terrible. 224 out of 3952 reviews" "
" "1 - Terrible 6%

3.9/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Terry
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique. It was a very comfortable and clean hotel.

2/5 Poor

Max
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Feels like a 2-star motel. This place really some renovations. The chair was very wobbly and unclean. The wall paper is peeling everywhere. Washroom hardware was awful.

5/5 Excellent

Alison
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel! Room was nice and super clean. Lovely staff.

5/5 Excellent

Rebecca N
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, hotel in great location. Great value for money. Convenient dining area to grab and go. Not a glintzy hotel but was very nice…clean, practical, and really great if you had kids. Santa was in the lobby, it was decorated beautifully for the holidays, and is in the middle of everything. Really enjoyed for a quick getaway.

4/5 Good

Noor-Ul-Ain
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The sauna and pool were amazing

4/5 Good

Henry
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff were very friendly
Stayed 1 night in Dec 2022

1/5 Terrible

Amaan
Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor
Stayed 1 night in Dec 2022

5/5 Excellent

Kerrie
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and close to everything needed. Decent price for location

2/5 Poor

Angel
Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I liked the area it was in. I didn't like the price for what you got and not finding out the cost of parking until I checked in.

5/5 Excellent

Dominique
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience. The employees made us feel welcome and comfortable. Being 8 months pregnant, they kindly upgraded our room to ensure our stay was as comfortable as possible. I greatly appreciated it. Would definitely stay here again.
Stayed 2 nights in Nov 2022