Houseboats in Quintana Roo

"Great food, incredible staff, totally worth it"

"From the Location to the commons areas this is a 5star hotel, staff, food, amenities, cleanliness, restaurants, the beach, kids water park…. Everything was amazing fabulous and I can continue for 2 pages about how everything is perfect in this resort…Thank you All the staff and people that contributed to make this vacations into memorable time. We will be back and will share our experience we all our families and friends. "

"Very pretty view of ocean "

"My wife and I visited for our 15th wedding anniversary. This was the first time either of us had been to Cancun or even out of the country so we didn't know what to expect. You always hear horrifying stories but as soon as we arrived, we felt right at home. Everyone was so friendly and kind. Riu Palace Kukulkan was so clean and the service was unmatched. I want to call out Saul from the Don Julio's restaurant. We only wanted to eat there and sit in his station because he took such good care of us. I hope his supervisors see this because he needs to be recognized. Thank you to Saul and to every one of the staff at Rui Palace Kukulkan who made our trip unforgettable. "

"We had a great time, everyone was so nice and helpful. There was never enough pool towels tho, we only got them 1 day. Didnt matter that much tho, had enough in the room. "

"The property was nice. The room was smaller than we was expected. There were not much activities for kids 9 and 10 years old to do there besides swimming. The food was great at the buffet. We have no luck to have reservations 4 restaurants any before 9 pm. We wish staff services at restaurants and around the pool more attentive like pick up empty plates, taking orders for drinks. One time we asked 3 times for water. But we went spring break the resort fill up with people. Maybe overload. Overall, we have good time "

"Everything was clean and I like that the rooms had private bathroom,staff very nice, airport shuttle was clean and nice service 😊 the only thing I was happy with is that the music was more for younger people me n family love to dance 💃 Saturday was better "

"Clean room, helpful staff, great pool and beach! "

"Food was excellent. Very clean rooms with awesome views, I would stay here again."