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"Everything was great. The only "con" is the walls are very thin. You can hear the neighbor's conversations."

"The staff was amazing and really helpful with any questions regarding activities in the area or where to go grab a bite in San Miguel."

"Service and cleanings "

"This was a wonderful quite non pretentiousness resort. The staff were wonderful and attentive. I was 5 days into my 10 day stay when I broke my foot and couldn't walk. My waiter Danny went above and beyond for me. He was the BEST and made my stay wonderful even hurt like I was. "

"Excellent Staff"

"We have now stayed at the Melia twice in the past 5 weeks. It’s the best on Cozumel. The staff is the best Ive ever experienced, and specifically Alfonso and Hector in the Level, and Jorge our waiter every morning at the Fish House. We never wanted for anything! The rooms are excellent, the food is fine for all inclusive, but the drinks are on point! Santos the bartender is incredible! From the moment you arrive until you leave, you’re taken care of. The beach is expansive, and while it’s on the north end so not clear like Cielo, at least you have a massive beach to enjoy, unlike most other hotels in Cozumel where it’s tiny and rocky. My husband and I got couples massages 3 times from Abril and Candi, they are outstanding! Make sure you upgrade to the Level, it’s not a huge cost difference, but it makes a huge difference in your overall experience. The entire resort is spotless, and there are always people cleaning. The entertainment provided is outstanding as well. We also bought a photo session for some friends and the pictures and results were remarkable. Take a walk every afternoon to visit the resort iguanas. They love apples, and I’m sure they’re missing us with our daily apple and veggie treats. Sunsets are hands down the best from this resort. We will be back in a few months and there’s nowhere else I would stay on the island. You won’t regret choosing this resort for your stay in Cozumel! "

"Not too big and very good food. "

"Great hotel "

"Very good price "