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This was my second time at the resort. New management this time. Rooms are well appointed and kept very clean. Staff was very accommodating and nice. Grounds are lush and we'll maintained. Good new equipment in gym; although gym area is small. The beach is great, water clear and calm. Resort fails ...
Hotel was nice and kids enjoyed it.. Humidity is a problem in Cozumel and general areas like buffet/lobby don't have ac and sometimes it becomes too much for kids
Secrets Aura staff was excellent and extremely helpful when needed. The Junior Ocean View Suite was gorgeous. The room a bit outdated but we didn't care because we were rarely in our room except for sleep and getting ready for activities, dinner, etc. We had two handles fall off of drawers in the ...
Never am disappointed with the El Cozumeleno!! Had a great time as always, Staff very friendly and accommodating!!! Have been to the El Coz several times and will always return!
Esther was great handling a room move next to the dive shop (on-site). Juan Carlos great at dive help at Babieca. Andre great at entertainment nightly at the pool. The best place to get snorkeling gear or dive gear with lockers and you are 10 feet away jumping into tourquoise waters. Ceronto (head ...
Wonderful properly. Everything was clean, good was great, and everyone was friendly and helpful. Seaweed spoiled the beauty of this resort. Stay further up the coast where the water remains crystal clear.
This was a great hotel!! Close to the beach and staff was great!! Always some kind of entertainment in the evenings!! Definitely would recommend!! About 15 minutes from town but the location was perfect!!
Want to indulge in a VIP-worthy retreat? The most luxurious hotels in Cozumel are the spots for you. From small resorts with a friendly atmosphere to large complexes with an array of dining and entertainment options, the luxury hotels in Cozumel whisk you away from everyday life with an array of amenities any celebrity would love.