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DoubleTree by Hilton Gatineau - Ottawa

Photo gallery for DoubleTree by Hilton Gatineau - Ottawa

Exterior
Sports facility
Exterior
In-room safe, desk, laptop workspace, free cribs/infant beds
Restaurant

Overview of DoubleTree by Hilton Gatineau - Ottawa

DoubleTree by Hilton Gatineau - Ottawa

4.0 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1170 Chemin D' Aylmer, Gatineau, QC, J9H7L3

Explore the area

    Room options

    About this area

    Gatineau

    Doubletree by Hilton Gatineau-Ottawa is located in Aylmer, a neighborhood in Gatineau, and is in the suburbs. Canadian Museum of History and Canadian War Museum are cultural highlights, and some of the area's landmarks include Maison du velo and Peace Tower. Dominion Arboretum and Capital Information Kiosk are also worth visiting. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
    Visit our Gatineau travel guideOpens in a new window
    Map

    Getting around

    • Tunney's Pasture Station - 5 min drive
    • Ottawa, ON (XDS-Ottawa Train Station) - 19 min drive
    • Ottawa International Airport (YOW) - 20 min drive

    Restaurants

    • Tim Hortons - 4 min drive
    • McDonald's - 6 min drive
    • Maison Oddo - 3 min drive
    • Bridgehead 2000inc - 5 min drive
    • A&W Restaurant - 5 min drive

    About this property

    DoubleTree by Hilton Gatineau - Ottawa

    4-star hotel located in Aylmer
    Located close to Kōena Spa and Canadian War Museum, Doubletree by Hilton Gatineau-Ottawa provides 18 holes of golf, a grocery/convenience store, and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a restaurant with golf course views. Indulge in a manicure/pedicure, a sports massage, and a facial at Koena Spa ($), the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
    Additional perks include:
    • Free self parking
    • Breakfast (surcharge), concierge services, and a computer station
    • Multilingual staff, a 24-hour front desk, and wedding services
    • Guest reviews give good marks for the overall value, helpful staff, and location
    Room features
    All 125 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
    Extra amenities include:
    • Bathrooms with deep soaking tubs and free toiletries
    • 42-inch LCD TVs with premium channels
    • Refrigerators, free infant beds, and daily housekeeping

    Languages

    Arabic, English, French, German, Italian, Korean, Spanish

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected

    Social distancing

    Contactless check-out

    Safety measures

    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking on site
    • Free RV/bus/truck parking on site
    • Wheelchair-accessible parking and van parking available

    Food and drink

    • To-go breakfast available for a fee daily 7 AM–10:30 AM: CAD 10 per person
    • 1 bar
    • 1 restaurant and 1 coffee shop/cafe
    • Coffee/tea in common area(s)
    • Room service available

    Restaurants on site

    • Lounge Onō

    Things to do

    • 24-hour fitness center
    • 18 holes of golf
    • Full-service spa
    • Golf driving range

    Family friendly

    • Free cribs/infant beds
    • Grocery/convenience store
    • Laundry facilities
    • Refrigerator
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Golf lessons
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Wedding services

    Business services

    • 24-hour business center
    • Computer station
    • Conference center (18000 square feet of space)
    • Meeting rooms

    Outdoors

    • Terrace

    Spa

    • Body treatments
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - prenatal
    • Massage - sports
    • Massage - Swedish
    • Massage - Thai
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • Assistive listening devices available
    • Elevator
    • In-room accessibility (select rooms)
    • Stair-free path to entrance
    • Well-lit path to entrance
    • Wheelchair-accessible business center
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible restaurant
    • Wheelchair-accessible van parking

    More

    • Fireplace in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Bed sheets
    • Free cribs/infant beds

    Bathroom

    • Deep soaking bathtub
    • Free toiletries
    • Private bathroom
    • Shower/tub combination

    Entertainment

    • Pay movies
    • Premium channels
    • 42-inch LCD TV

    Food and drink

    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Laptop-compatible safe
    • Laptop-friendly workspace

    Similar properties

    See similar properties

    Gatineau
    Gatineau
    Aylmer
    Aylmer
    Family-friendly
    Family-friendly
    Guest rating 4+
    Guest rating 4+
    4 star
    4 star
    Hotel
    Hotel
    Free WiFi
    Free WiFi

    Policies

    Check-in

    Check-in from 4 PM - noon
    Minimum check-in age: 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals are welcome, and are exempt from fees)

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for CAD 25 per day
    Free cribs are available on request at the property

    Property payment types

    Important information

    Optional extras

    • Fee for to-go breakfast: approximately CAD 10 per person
    • Rollaway bed fee: CAD 25 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

    Property is also known as

    Doubletree Gatineau-Ottawa
    Doubletree Hilton Gatineau-Ottawa
    Doubletree Hilton Hotel Gatineau-Ottawa
    Hilton Gatineau-Ottawa
    DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
    Doubletree Hilton Gatineau-Ottawa Hotel
    DoubleTree by Hilton Gatineau Ottawa
    DoubleTree by Hilton Gatineau - Ottawa Hotel
    DoubleTree by Hilton Gatineau - Ottawa Gatineau
    DoubleTree by Hilton Gatineau - Ottawa Hotel Gatineau

    Frequently asked questions

    Is Doubletree by Hilton Gatineau-Ottawa pet-friendly?

    No, only service animals are welcome at the property.

    How much does it cost to stay at DoubleTree by Hilton Gatineau - Ottawa?

    As of Mar 20, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Gatineau - Ottawa on Apr 3, 2023 start from CA $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    How much is parking at Doubletree by Hilton Gatineau-Ottawa?

    Self parking is free at this property.

    What time is check-in at Doubletree by Hilton Gatineau-Ottawa?

    Check-in is from 4 PM - noon.

    What time is check-out at Doubletree by Hilton Gatineau-Ottawa?

    Check-out is at noon.

    Where is Doubletree by Hilton Gatineau-Ottawa located?

    Located in Aylmer, this spa hotel is 0.1 mi (0.1 km) from Kōena Spa and within 6 mi (10 km) of Ottawa Hospital Civic Campus and Canadian War Museum. Parliament Hill and Parliament Building are also within 6 mi (10 km).

    Can I cancel my reservation for free at Doubletree by Hilton Gatineau-Ottawa and receive a full refund?

    Yes, Doubletree by Hilton Gatineau-Ottawa offers free cancellation on select room rates, because flexibility matters! Please refer to Doubletree by Hilton Gatineau-Ottawa cancellation policy on our site for more details about any exclusions or requirements.

    DoubleTree by Hilton Gatineau - Ottawa Reviews

    DoubleTree by Hilton Gatineau - Ottawa Reviews

    Reviews

    8.2

    Very good

    Rating 10 - Excellent. 477 out of 1003 reviews" "
    " "10 - Excellent 48%
    Rating 8 - Good. 317 out of 1003 reviews" "
    " "8 - Good 32%
    Rating 6 - Okay. 110 out of 1003 reviews" "
    " "6 - Okay 11%
    Rating 4 - Poor. 59 out of 1003 reviews" "
    " "4 - Poor 6%
    Rating 2 - Terrible. 40 out of 1003 reviews" "
    " "2 - Terrible 4%

    8.5/10

    Cleanliness

    8.6/10

    Staff & service

    8.1/10

    Amenities

    8.3/10

    Property conditions & facilities

    7.9/10

    Eco-friendliness

    Reviews

    6/10 Okay

    Jennifer, LITTLE CURRENT

    Travelled with partner
    Disliked: Staff & service
    I was very disappointed, stayed 2 nights, didnt even get my garbage emptied, no fresh towels, bed not made...certainly not what i expected for the price i paid... seemed like they were busy, assume was a hockey tournament, on the same floor as us, and they ran up and down the halls yelling etc... again very disappointed

    4/10 Poor

    Karyn

    Travelled with partner
    Liked: Amenities
    Disliked: Cleanliness, staff & service, property conditions & facilities
    Check-in was not friendly and the front desk person seemed to be annoyed each time I asked questions. Our room was odd, worn, looking out onto a dumpster. I read other reviews re pink mould in bath tub and in grout and our bathroom was terrible. I didn’t shower, the hotel should fix this. Staff at the bar were great and the hotel amenities good.. Missed not having a pool, but if you want a swim you get to pay $39 to enter the spa.
    Stayed 1 night in Mar 2023

    6/10 Okay

    Sabrina

    Travelled with family
    Liked: Cleanliness, staff & service
    Disliked: Amenities
    Not happy pool was closed
    Stayed 1 night in Mar 2023

    10/10 Excellent

    Marie

    Travelled with partner
    I love that they have the spa attached to the hotel! Very kind and helpful at the reception desk as they let us check.out later! Beautiful atmosphere! Thank you
    Stayed 1 night in Feb 2023

    10/10 Excellent

    Jena

    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Good restaurant in hotel and spa.
    Stayed 1 night in Feb 2023

    8/10 Good

    Sylvain

    Travelled with partner
    Liked: Cleanliness, staff & service, property conditions & facilities
    i wish there was a breakfast included
    Stayed 2 nights in Feb 2023

    2/10 Terrible

    Lacey

    Travelled with partner
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    We checked into our room and soon discovered the bathroom was disgusting. Hair around the toilet and in the bathtub. We took pictures and went to the desk. We were offered a new room and a free drink at the bar. Big deal. we packed up and moved to the new room which was ok but very unsettling as to how clean the room really was. In this time of Covid viruses, cleanliness is ultra important. I would never stay at this property again and will let everyone I know to do the same. Very, very, very disappointing!!!
    Stayed 1 night in Feb 2023

    8/10 Good

    Peta

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Great access to Koena. Housekeeping knocked loudly, early in the morning, despite “do not disturb” sign on the door.
    Stayed 1 night in Feb 2023

    10/10 Excellent

    Sandra

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities
    Access to Koena spa was so convenient.
    Stayed 1 night in Feb 2023

    10/10 Excellent

    Diana, Ottawa

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Koena Spa is an integrated part of this property and makes it more convenient and a relaxing experience to stay at Double Tree hotel.
    Stayed 1 night in Feb 2023