Doubletree by Hilton Gatineau-Ottawa

Photo gallery for Doubletree by Hilton Gatineau-Ottawa

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Pool
Pool
Pool
42-inch LCD TV with premium channels, pay movies

Overview of Doubletree by Hilton Gatineau-Ottawa

Doubletree by Hilton Gatineau-Ottawa

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1170 Chemin D' Aylmer, Gatineau, QC, J9H7L3

Explore the area

  • Popular LocationKōena Spa1 min walk
  • Popular LocationCanadian War Museum7 min drive
  • Popular LocationOttawa Hospital Civic Campus8 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)20 min drive

Choose dates to view prices

About this area

Gatineau

Doubletree by Hilton Gatineau-Ottawa is located in Aylmer, a neighborhood in Gatineau, and is in the suburbs. The area's natural beauty can be seen at Jacques Cartier Park and Lansdowne Park, while Canadian Museum of History and Canadian War Museum are cultural highlights. Check out an event or a game at TD Place Stadium, and consider making time for Canada Aviation and Space Museum, a top attraction not to be missed. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Kōena Spa - 1 min walk
  • Canadian War Museum - 7 min drive
  • Canadian Museum of History - 7 min drive
  • Ottawa Hospital Civic Campus - 8 min drive
  • Casino du Lac Leamy - 14 min drive

Getting around

  • Bayview Station - 7 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • L'assiette de Dessert - 3 min drive
  • Edgar - 3 min drive
  • Bella's Bistro - 5 min drive
  • Chesterfield's Gastro Dinner - 5 min drive
  • Caffe Mio - 5 min drive

About this property

Doubletree by Hilton Gatineau-Ottawa

Suburban Gatineau hotel in Aylmer, near Kōena Spa
This smoke-free hotel features a full-service spa, a golf course, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. All 125 rooms boast deep soaking tubs and offer free WiFi and LCD TVs. Guests will also find free wired Internet, refrigerators, and room service.
Doubletree by Hilton Gatineau-Ottawa offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kōena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10:30 AM: CAD 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Full-service spa
  • Golf driving range

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Korean
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (18000 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 10 2022 to December 31 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: CAD 10 per person (approximately)
  • Rollaway bed fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel
Doubletree by Hilton Gatineau-Ottawa Hotel
Doubletree by Hilton Gatineau-Ottawa Gatineau
Doubletree by Hilton Gatineau-Ottawa Hotel Gatineau

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 467 out of 996 reviews
5 - Excellent 47%
Rating 4 - Good. 346 out of 996 reviews
4 - Good 35%
Rating 3 - Okay. 109 out of 996 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 996 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 996 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is close to Ottawa - which is nice but there is not much around the property. The spa is nice! I really enjoyed the treatments I received. The hotel rooms were very large but definitely need an update! The mirror on the wall was broken, the coffee maker didnt work, the curtains made the room very very dark and you could not open them, the tiles in the tub were falling off. If they were to update the rooms this place would be a lot better. The beds were very comfortable!
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, amenities
The front desk was not friendly or too helpful about the spa and the restaurant info. They did give me a cookie tho
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Our stay was OK. We had booked the Premium King room and it was aweful - lack of furniture, no window in bedroom, smelled, crap view. We changed to a Deluxe Queen the second night and found it muchhhhh better (and just as big) plus we had great back view of spa, golf, river and Ottawa - which should DEFINATELY be requested when booking. Thanks to “H” at front desk who made this review a ****. Koena spa by Nordik, which is accessible with hotel elevators, was amazing - no need to go outside!!! (ask front desk for discount). We will be back but with a different room selection.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
We stayed in a King Suite. Room was way too hot (23celcius) and no way to cool it down as hotel controls when the air gets turned on. Complained to front desk so they opened our window a crack for us. Didnt help. So we didnt sleep well. Also the tv in the sitting room didnt work at all :(
Stayed 1 night in Mar 2022