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Overview of Les Suites Hotel Ottawa

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, soundproofing

Les Suites Hotel Ottawa

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet Friendly
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationDepartment of National Defense4 min walk
    Popular LocationRideau Centre5 min walk
    Popular LocationShaw Centre5 min walk
    AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

Choose dates to view prices

  • Premiere One Bedroom King Suite

    Photos of Premiere One Bedroom King Suite

    4.7/5 guest room rating

    Room amenities

    • 700 sq ft
    • 1 bedroom
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Premiere Two Bedroom Family Suite

    Photos of Premiere Two Bedroom Family Suite

    4.2/5 guest room rating

    Room amenities

    • 1001 sq ft
    • 2 bedrooms
    • Sleeps 6
    • 1 Queen Bed and 2 Double Beds
    More details

  • Premiere One Bedroom Suite

    Photos of Premiere One Bedroom Suite

    4.7/5 guest room rating

    Room amenities

    • 700 sq ft
    • 1 bedroom
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details

  • Premiere Two Bedroom Suite

    Photos of Premiere Two Bedroom Suite

    4.4/5 guest room rating

    Room amenities

    • 1001 sq ft
    • 2 bedrooms
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details

About this area

Ottawa

Located in Ottawa, Les Suites Hotel Ottawa is in the city center and near the airport. National Gallery of Canada and Canadian War Museum are cultural highlights, while Rideau Canal is a notable landmark. Museum of Nature and Canada Aviation and Space Museum are not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.
Visit our Ottawa travel guide
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Map
Popular Location

What's nearby

  • Department of National Defense - 4 min walk
  • Rideau Centre - 5 min walk
  • Shaw Centre - 5 min walk
  • Byward Market Square - 7 min walk
  • Confederation Park - 9 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Bayview Station - 5 min drive
  • AirportOttawa International Airport (YOW) - 16 min drive

Restaurants

  • Presse Cafe — 1 min walk
  • Dunn's Famous — 3 min walk
  • Los Tacos De Mauro — 4 min walk
  • Milano Pizzeria — 4 min walk
  • La Noodle — 4 min walk
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About this property

Les Suites Hotel Ottawa

Eco-friendly Ottawa aparthotel in Downtown Ottawa, walk to Byward Market Square
This smoke-free aparthotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a sofa bed.
Les Suites Hotel Ottawa offers 239 accommodations with washers/dryers and laptop-compatible safes. Rooms open to balconies. Accommodations have separate living rooms and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Cross-country skiing, ski equipment rental shops, and skiing lessons nearby

Pool/Spa

  • Indoor pool
  • Spa tub
  • Massages
  • Spa services
  • Sports massage
  • Prenatal massage
  • Thai massages
  • Swedish massages
  • Deep-tissue massages
  • Hot stone massages

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 28 per night)
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Family friendly

  • Children stay free
  • Children's books
  • Children's games
  • Art supplies

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Freezer
  • Toaster
  • Cleaning supplies
  • Electric kettle

Dining

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 6-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CAD 10 per night
  • Double sofa bed

Bathrooms

  • Shower/tub combination
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Toilet paper
  • Soap
  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with cable service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference space (2235 square feet)

Climate control

  • Air conditioning
  • Heating

Pet friendly

  • CAD 50 per pet per stay
  • 2 per room
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (lobby)

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Health club
  • Winery tours nearby
  • Rock climbing nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ziplining nearby
  • Sailing nearby
  • Mountain biking nearby
  • Ecotours nearby
  • Casino nearby

Safety features

  • Carbon monoxide detector
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 239 rooms
  • 22 floors
  • Eco-friendly cleaning products provided

Where to eat

  • Presse Cafe – Café with a bar. Serves breakfast, lunch, and dinner. Kids' menu available.

See similar properties

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Ottawa Division
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Guest rating 4+
Free WiFi
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Apart-hotel
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3 star
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Policies

Check-in

Check-in from 3 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 31 2021 (dates subject to change):
  • Fitness facilities
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet (varies based on length of stay)
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 6 and CAD 15 per person (approximately)
  • Covered self parking fee: CAD 28 per night (in/out privileges)
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 5 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Suites Ottawa
Les Suites
Les Suites Hotel
Les Suites Hotel Ottawa
Les Suites Ottawa
Ottawa Hotel Suites
Ottawa Suites
Ottawa Suites Hotel
Suites Hotel Ottawa
Suites Ottawa
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Hotel Ottawa Ottawa
Les Suites Hotel Ottawa Aparthotel
Les Suites Hotel Ottawa Aparthotel Ottawa

Frequently asked questions

Can I cancel my reservation for free at Les Suites Hotel Ottawa and receive a full refund?
Yes, Les Suites Hotel Ottawa offers free cancellation on select room rates, because flexibility matters! Please refer to Les Suites Hotel Ottawa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Les Suites Hotel Ottawa?
As of Mar 2, 2021, prices found for a 1-night stay for 2 adults at Les Suites Hotel Ottawa on Mar 3, 2021 start from CA $108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Les Suites Hotel Ottawa have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
Is Les Suites Hotel Ottawa pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of CAD 50 per pet, per stay.
How much is parking at Les Suites Hotel Ottawa?
Self parking is available for CAD 28 per night.
What time is check-in at Les Suites Hotel Ottawa?
Check-in is from 3 PM - 1 AM.
What time is check-out at Les Suites Hotel Ottawa?
Check-out is at 11 AM.
Where is Les Suites Hotel Ottawa located?
Located in Downtown Ottawa, this eco-friendly aparthotel is within a 10-minute walk of Shaw Centre and Byward Market Square. University of Ottawa and National Gallery of Canada are also within 15 minutes.
4.3
Excellent
Rating 5 - Excellent. 1108 out of 2387 reviews
5 - Excellent 46%
Rating 4 - Good. 951 out of 2387 reviews
4 - Good 40%
Rating 3 - Okay. 218 out of 2387 reviews
3 - Okay 9%
Rating 2 - Poor. 76 out of 2387 reviews
2 - Poor 3%
Rating 1 - Terrible. 34 out of 2387 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with family and small children
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Very outdated, the toilet was broken, furniture half broken, kitchen was not clean even if it’s COVID era
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, property conditions & facilities
Spacious suite, excellent laundry facilities but soap/softener was not provided. Television was not reliable, stations were constantly losing signal. Not a well stocked kitchen, the basics were there but no oven ware, salt/pepper or paper towels. Our key cards had to be re issued 3 times and they were not being kept near credit cards or cell phone. Our parking card did not work on the first day, had to park and walk all the way to the lobby to reactivate it. Not enough staff on hand at front desk. We were always waiting in line to get assistance. Overall this is a good hotel. The rooms could use an update to a Smart TV and an electric fireplace would be a nice decor touch. Elevators worked great! No issues there! We asked for coffee and creamers each day and it was provided promptly. Hallways and parking garage were clean and tidy. Room was quiet even though there was a party happening across the hall. Liked that we had 3 ice cube trays. No need to find an ice machine. We would stay here again! Hopefully next year the Rideau Canal will be open!
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
We loved our stay at Les Suites Ottawa so much that we booked another weekend there 2 weeks later. We are a very well travelled family - we know a great place when we happen on it, and this place is a gem. The staff was so warm and welcoming.... and so helpful (we had a problem with our safe in the middle of the night and they came to fix it within minutes, despite the late hour). The value for your money is also amazing: We loved the HUGE one bedroom suites (balcony in every one), pet-friendly attitude, and the incredible close proximity to the Rideau Canal, Byward market, shopping and restaurants... Also, it was very clean, with all appropriate sanitization measure in place... it's a shame we couldn't experience the amenities at Les Suites due to COVID restrictions, but maybe next time! See you in a few days, Chloe, Alexia & Catherine
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Location was good and suite accommodation was ideal
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
My key pass did not work for parking so I had to pay!! They took it off my room charge but when I left it was twice the cost it should have been. I think they have to work on the parking deal.
Stayed 1 night in Feb 2021

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