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Les Suites Hotel Ottawa

Photo gallery for Les Suites Hotel Ottawa

Featured Image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, soundproofing

Overview of Les Suites Hotel Ottawa

Les Suites Hotel Ottawa

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet-friendly
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
130 Besserer St, Ottawa, ON, K1N9M9

Explore the area

  • Popular LocationByward Market Square7 min walk
  • Popular LocationParliament Hill13 min walk
  • Popular LocationNational Gallery of Canada13 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

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Premiere One Bedroom King Suite

4.7/5 guest room rating
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premiere Two Bedroom Family Suite

4.2/5 guest room rating
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

Premiere One Bedroom Suite

4.7/5 guest room rating
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premiere Two Bedroom Suite

4.4/5 guest room rating
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About this area

Ottawa

Located in Ottawa, Les Suites Hotel Ottawa is in the city center and near the airport. National Gallery of Canada and Canadian War Museum are cultural highlights, while Rideau Canal is a notable landmark. Elgin Street and Museum of Nature are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.
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Map

What's nearby

  • Department of National Defense - 4 min walk
  • Rideau Centre - 5 min walk
  • Byward Market Square - 7 min walk
  • Parliament Hill - 13 min walk
  • National Gallery of Canada - 13 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Bayview Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Presse Cafe — 1 min walk
  • Bangkok Thai Garden — 3 min walk
  • Lone Star Texas Grill — 3 min walk
  • Dunn's Famous — 3 min walk
  • Los Tacos De Mauro — 4 min walk

About this property

Les Suites Hotel Ottawa

Eco-friendly Ottawa aparthotel in Downtown Ottawa, near Shaw Centre
This smoke-free aparthotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a sofa bed.
Les Suites Hotel Ottawa offers 239 accommodations with washers/dryers and laptop-compatible safes. Rooms open to balconies. Accommodations have separate living rooms and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Skiing lessons, cross-country skiing, and downhill skiing nearby

Pool/Spa

  • Indoor pool
  • Spa tub
  • Massages
  • Spa services
  • Hot stone massages
  • Prenatal massage
  • Deep-tissue massages
  • Sports massage
  • Thai massages
  • Swedish massages

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 28 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Family friendly

  • Children stay free
  • Art supplies
  • Children's books
  • Children's games

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Freezer

Dining

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 6-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CAD 10 per night
  • Double sofa bed

Bathrooms

  • Shower/tub combination
  • Free toiletries
  • Shampoo
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper
  • Soap

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with cable service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference space (2235 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • CAD 50 per pet per stay
  • 2 per room
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (lobby)

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Health club
  • Rock climbing nearby
  • Water skiing nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Kayaking nearby
  • Segway rentals/tours nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 239 rooms
  • 22 floors
  • Eco-friendly cleaning products provided

Where to eat

  • Presse Cafe – Café with a bar. Serves breakfast, lunch, and dinner. Kids' menu available.

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Policies

Check-in

Check-in from 3 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet (varies based on length of stay)
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 6 and CAD 15 per person (approximately)
  • Covered self parking fee: CAD 28 per night (in/out privileges)
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 5 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Suites Ottawa
Les Suites
Les Suites Hotel
Les Suites Hotel Ottawa
Les Suites Ottawa
Ottawa Hotel Suites
Ottawa Suites
Ottawa Suites Hotel
Suites Hotel Ottawa
Suites Ottawa
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Hotel Ottawa Ottawa
Les Suites Hotel Ottawa Aparthotel
Les Suites Hotel Ottawa Aparthotel Ottawa

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1167 out of 2518 reviews
5 - Excellent 46%
Rating 4 - Good. 994 out of 2518 reviews
4 - Good 39%
Rating 3 - Okay. 232 out of 2518 reviews
3 - Okay 9%
Rating 2 - Poor. 82 out of 2518 reviews
2 - Poor 3%
Rating 1 - Terrible. 43 out of 2518 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, amenities
Great location but place is dated. Needs a face-lift and a fresh look. Staff are very friendly and helpful
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Maybe the sign of the times, but the staff were so worried about covid that they forgot about customer service. The main door would not work with your card and you were grilled by a speaker about why you were there. The parking garage entrance and exit door card reader were also deactivated and once again questioned over a speaker. Overall found the staff stand offish and in some cases rude. Hotel is in desperate need or refresh, very dated There are bigger toilets in a kindergarten class. Really, this has to be a common complaint from the guests. Time to change them out. A small expense in the big picture Positives...The location is very good.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was chosen for the full kitchen and the photos on expedia. Unfortunately the room we got was dated, slightly smelly carpet, and while a quiet courtyard facing room, was rather dark as the only window was an angled patio door. Very strict covid protocols in place, appreciated that, the room was sanitized prior to visiting, comfortable bed, would consider staying here again if in Ottawa
Stayed 3 nights in Sep 2021

3/5 Okay

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The staff were friendly but the carpets in the room smelled really bad, had to keep the balcony door open to fight the smell.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location for sightseeing downtown Ottawa. The property is a little tired and worn. Gym and pool are only open from 3-8pm. The kitchen was very minimally equipped, but enough for a small meal.
Stayed 13 nights in Aug 2021