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Fairmont Chateau Laurier

Photo gallery for Fairmont Chateau Laurier

Featured Image
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Fairmont Chateau Laurier

UNESCO Sustainable Property

Fairmont Chateau Laurier

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
1 Rideau St, Ottawa, ON, K1N 8S7

Explore the area

  • Popular LocationByward Market Square6 min walk
  • Popular LocationParliament Hill6 min walk
  • Popular LocationNational Gallery of Canada8 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)19 min drive

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About this area

Ottawa

Located in Ottawa, Fairmont Chateau Laurier is in the city center. The area's natural beauty can be seen at Jacques Cartier Park and Lansdowne Park, while National Arts Centre and National Gallery of Canada are cultural highlights. Check out an event or a game at TD Place Stadium, and consider making time for Museum of Nature, a top attraction not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Guests love the hotel's location for the sightseeing.
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Map

What's nearby

  • Shaw Centre - 3 min walk
  • Rideau Centre - 5 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 6 min walk
  • National Gallery of Canada - 8 min walk

Getting around

  • Bayview Station - 7 min drive
  • Ottawa Station - 8 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • Wilfrid's — 1 min walk
  • Zoe's Lounge — 1 min walk
  • The Black Tomato — 2 min walk
  • Social — 3 min walk
  • The Shore Club — 3 min walk

About this property

Fairmont Chateau Laurier

Luxury Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a bar/lounge. Additionally, WiFi in public areas, spa services, and a business center are onsite. All 426 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. WiFi and wired Internet are standard, as are LCD TVs with cable channels.
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transportation

  • Uncovered self parking on site (CAD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 38.99 per person
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Indoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Microwave (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per day
Dogs and cats welcome
2 per room
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 38.99 per person (approximately)
  • Fee for in-room wireless Internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per night (rates may vary)
  • Uncovered self parking fee: CAD 40 per day (in/out privileges)
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1194 out of 2082 reviews
5 - Excellent 57%
Rating 4 - Good. 526 out of 2082 reviews
4 - Good 25%
Rating 3 - Okay. 210 out of 2082 reviews
3 - Okay 10%
Rating 2 - Poor. 107 out of 2082 reviews
2 - Poor 5%
Rating 1 - Terrible. 45 out of 2082 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay during Covid, very clean and great location downtown!
Stayed 1 night in Jul 2021

3/5 Okay

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful, but it was too busy to get a reservation on the terrace or anywhere else close by for that matter. We had to order food from door dash and the staff wouldn’t even allow them to deliver to our room. It was very inconvenient
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and building history.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
No valet due to covid but i did not know. They sent me down the street to park. I paid and still got a parking ticket. Room was VERY small. Not what im used to with Fairmont. Electric outlets beside bed not working, needed for oxygene machine so had to call someone to movr furniture and plug the until back in. Bath ridiclously small. TINY bath and shower. Not what i am used to with fairmont.
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The history of the hotel. For someone who has difficulty walking and doing stairs the inconvenience of no escalators or elevators or ramps on the outside of the hotel made it very diffiicult to access outviewing spots.
Stayed 3 nights in Jul 2021