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Fairmont Chateau Laurier

Photo gallery for Fairmont Chateau Laurier

Terrace/patio
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Fairmont Chateau Laurier

UNESCO Sustainable Travel Pledge

Fairmont Chateau Laurier

4.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1 Rideau St, Ottawa, ON, K1N 8S7

Explore the area

  • Popular LocationByward Market Square6 min walk
  • Popular LocationParliament Hill6 min walk
  • Popular LocationNational Gallery of Canada8 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)23 min drive

Room options

About this area

Ottawa

Fairmont Chateau Laurier is located in Downtown Ottawa, a neighborhood in Ottawa, and is in the entertainment district. Ottawa River Parkway and Vincent Massey Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rideau Canal and Confederation Park. Famous Five Monument and Elgin Street are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Guests love the hotel's location for the sightseeing.
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Map

What's nearby

  • Rideau Centre - 1 min walk
  • Embassy of the United States - 5 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 6 min walk
  • National Gallery of Canada - 8 min walk

Getting around

  • Carleton Station - 7 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • Black Tomato - 3 min walk
  • Social - 3 min walk
  • The Shore Club - 3 min walk
  • Courtyard Restaurant - 3 min walk
  • Planet Coffee - 4 min walk

About this property

Fairmont Chateau Laurier

4.5-star luxury hotel located in Downtown Ottawa
Consider a stay at Fairmont Chateau Laurier and take advantage of an art gallery on site, dry cleaning/laundry services, and a bar. Treat yourself to a deep-tissue massage or other spa services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and more. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Smoke-free premises, meeting rooms, and a porter/bellhop
  • A 24-hour front desk, a banquet hall, and concierge services
  • Guest reviews speak highly of the location
Room features
All 426 rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak well of the clean, comfortable rooms at the property.
Other amenities include:
  • Highchairs and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with cable channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transportation

  • Uncovered valet parking on site (CAD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 39.00 per person
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Wilfrid's
  • Zoe's Lounge
  • La Terrasse

Things to do

  • Art gallery
  • Fitness center
  • Indoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

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Pool
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Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: CAD 39.00 per person (approximately)
  • Fee for in-room wireless Internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per night (rates may vary)
  • Uncovered valet parking fee: CAD 53 per day (in/out privileges)
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Frequently asked questions

Does Fairmont Chateau Laurier have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–7:30 PM.

How much does it cost to stay at Fairmont Chateau Laurier?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Fairmont Chateau Laurier on Feb 12, 2023 start from CA $269.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Chateau Laurier pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room). There's a fee of CAD 50 per pet, per day. Service animals are exempt from fees.

How much is parking at Fairmont Chateau Laurier?

Valet parking is available for CAD 53 per day.

What time is check-in at Fairmont Chateau Laurier?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Fairmont Chateau Laurier?

Check-out is at noon.

Where is Fairmont Chateau Laurier located?

Located in Downtown Ottawa, this luxury hotel is steps from Rideau Canal, Elgin Street, and Rideau Centre. Rideau Mall and Major's Hill Park are also within 5 minutes.

Can I cancel my reservation for free at Fairmont Chateau Laurier and receive a full refund?

Yes, Fairmont Chateau Laurier offers free cancellation on select room rates, because flexibility matters! Please refer to Fairmont Chateau Laurier cancellation policy on our site for more details about any exclusions or requirements.

Fairmont Chateau Laurier Reviews

Fairmont Chateau Laurier Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 837 out of 1621 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 403 out of 1621 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 203 out of 1621 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 125 out of 1621 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 53 out of 1621 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is exactly what you would expect from a world class Hotel.
Stayed 1 night in Jan 2023

6/10 Okay

Lihua

Business traveller
Disliked: Staff & service
The room door is very hard to open. The front desk didn’t deliver what they said.
Stayed 2 nights in Jan 2023

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff could have been more friendly. Wasn’t what you’d expect when spending so much money staying in a suite. They treated me like I was not even a guest of the hotel. Glaring eyes while we were in the bar, questioned while in the lobby, etc. Maybe for safety purposes, but didn’t appreciate it. Other than that-I loved the property
Stayed 1 night in Jan 2023

8/10 Good

Dawn S.

Travelled with family
Liked: Staff & service, property conditions & facilities
The Chateau Laurier is absolutely beautiful. We had a gorgeous view of Parliament and downtown Ottawa. Parking is expensive at $60 a day with Valet being your only option but worth every penny in the end. Every ice machine was broken when we were there but room service quickly brought us buckets of ice from the restaurant. The beds were comfortable and room service was extremely friendly and accommodating. We really enjoyed our stay and would visit again.
Stayed 4 nights in Jan 2023

8/10 Good

Endora, Shubenacadie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to mall and conference centre, cleanliness and history. Didnt like that there were no convenience outlets in hotel for snacks and water.
Stayed 3 nights in Jan 2023

8/10 Good

Lacey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property and its history are the reason to stay here. Room was spacious, but we didn’t end up with a view and there weren’t any perks to make this feel like a luxurious stay to match the price. I cannot believe any hotel does not include wifi these days - but this one does not!
Stayed 2 nights in Jan 2023

8/10 Good

Maurice and Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zoe's bar was excellent as was the service.
Stayed 1 night in Jan 2023

6/10 Okay

Benedict

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Valets for parking are helpful and courteous, but as the valet parking is the only viable option it is expensive and overstressed. No sound proofing of rooms is perfect, but I would say this was extremely poor. The hotel itself is beautiful, but understaffed and getting a bit creaky. Glad I stayed there, but doubt I will go back.
Stayed 3 nights in Jan 2023

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It remains a beautifully maintained old world feeling hotel. The location is great. I'm always impressed with the staff at checkin. Room is very comfortable.
Stayed 1 night in Jan 2023

10/10 Excellent

Herman, Woodbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and convenient