4/5 Good
deborah, Toronto
Travelled with partner
Oct. 18, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021
The Westin Ottawa
Photo gallery for The Westin Ottawa
Overview of The Westin Ottawa
The Westin Ottawa
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
11 Colonel By Dr, Ottawa, ON, K1N 9H4
Explore the area
- Byward Market Square7 min walk
- Parliament Hill9 min walk
- National Gallery of Canada10 min walk
- Ottawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive
Choose dates to view prices
About this area
Ottawa
Located in Ottawa, The Westin Ottawa is connected to a shopping center. Canadian War Museum and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Elgin Street and Museum of Nature are also worth visiting. Guests love the hotel's central location.
What's nearby
- Shaw Centre - 1 min walk
- Rideau Centre - 3 min walk
- Byward Market Square - 7 min walk
- Parliament Hill - 9 min walk
- National Gallery of Canada - 10 min walk
Getting around
- Bayview Station - 4 min drive
- Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
- Ottawa International Airport (YOW) - 16 min drive
Restaurants
- Daly's Restaurant — 1 min walk
- The Shore Club — 1 min walk
- Metropolitain Brasserie — 3 min walk
- Zoé's Lounge — 3 min walk
- Zoé's Lounge — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (CAD 10.95 per day), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and transportation
- Covered valet parking on site (CAD 48 per day; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for onsite parking
- 24-hour offsite parking within 0.1 mi (CAD 30 per day)
- Limo/town car service
Food and drink
- To-go breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: CAD 5-25 for adults and CAD 5-25 for children
- 2 restaurants and 1 coffee shop/café
- 1 bar
Things to do
- Fitness center
- Indoor pool
- Racquetball/squash
- Shopping mall
- Shopping
- Spa services
Family friendly
- Free cribs/infant beds
- Indoor pool
- Microwave (on request)
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
Business services
- 24-hour business center
- Conference space (473612 square feet)
- Meeting rooms
Spa
- Massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Lever door handles
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Fireplace in lobby
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Free cribs/infant beds
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 50-inch LCD TV
- Cable channels
- iPod dock
- Pay movies
Food and drink
- Coffee/tea maker
- Free bottled water
- Microwave (on request)
- Refrigerator
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
Similar properties
See similar properties
Ottawa
Ottawa Division
Washer and dryer
Business-friendly
Pet-friendly
Guest rating 4+
4 star
Hotel
Policies
Check-in
Check-in from 3 PM - anytime
Express check-in
Minimum check-in age - 19
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Dogs welcome
2 per room (up to 70 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CAD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 5 and CAD 25 for adults, CAD 5 and CAD 25 for children (approximately)
- Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
- Fee for in-room wired Internet: CAD 14.95 per 24-hour period (rates may vary)
- Covered valet parking fee: CAD 48 per day (in/out privileges)
- Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
- Late check-out fee: CAD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:30 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.5/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
Jim
Travelled with partner
Oct. 18, 2021
Liked: Staff & service, amenities
Stayed 2 nights in Oct 2021
3/5 Okay
Bob
Travelled with family
Oct. 10, 2021
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Wassim
Travelled with family and small children
Oct. 10, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Louis
Travelled with family
Oct. 9, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021