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Overview of The Westin Ottawa

Photo gallery

Featured Image
Indoor pool
50-inch LCD TV with cable channels, iPod dock, pay movies
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

The Westin Ottawa

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationByward Market Square7 min walk
    Popular LocationParliament Hill9 min walk
    Popular LocationNational Gallery of Canada10 min walk
    AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

About this area

Ottawa

Located in Ottawa, The Westin Ottawa is connected to a shopping center. Canadian Museum of History and Canadian War Museum are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Check out an event or a game at TD Place Stadium, and consider making time for Museum of Nature, a top attraction not to be missed. Guests love the hotel's central location.
Popular Location

What's nearby

  • Shaw Centre - 1 min walk
  • Rideau Centre - 3 min walk
  • Byward Market Square - 7 min walk
  • Parliament Hill - 9 min walk
  • National Gallery of Canada - 10 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Carleton Station - 7 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Daly's Express - Takeout — 1 min walk
  • The Shore Club - Takeout — 1 min walk
  • Metropolitain Brasserie — 3 min walk
  • Zoé's Lounge — 3 min walk
  • Zoé's Lounge — 3 min walk

About this property

The Westin Ottawa

4-star eco-friendly hotel connected to the convention center in Downtown Ottawa
This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 492 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. IPod docks and WiFi are standard, as are LCD TVs with cable channels.
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 30 per day)
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: CAD 5-25 for adults and CAD 5-25 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool
  • Racquetball/squash
  • Shopping mall
  • Shopping
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (473612 square feet)

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - anytime
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 3 2021 to May 6 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Dogs only
2 per room (up to 70 lbs)

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 25 for adults, CAD 5 and CAD 25 for children (approximately)
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 14.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Nearby parking fee: CAD 30 per day (open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Can I cancel my reservation for free at The Westin Ottawa and receive a full refund?
Yes, The Westin Ottawa offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Ottawa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Ottawa?
As of Apr 10, 2021, prices found for a 1-night stay for 2 adults at The Westin Ottawa on Apr 16, 2021 start from CA $166, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Westin Ottawa have a pool?
Yes, this property has an indoor pool.
Is The Westin Ottawa pet-friendly?
Yes, The Westin Ottawa allows dogs (limit 2 per room) with a maximum weight of up to 70 lbs per pet. Service animals are exempt from fees.
How much is parking at The Westin Ottawa?
Valet parking is available for CAD 48 per day.
What time is check-in at The Westin Ottawa?
Check-in is from 3 PM - anytime.
What time is check-out at The Westin Ottawa?
Check-out is at noon. Late check-out is available for CAD 50 (subject to availability).
Where is The Westin Ottawa located?
Located in Downtown Ottawa, this eco-friendly hotel is within a 10-minute walk of Shaw Centre, Byward Market Square, and Parliament Hill. University of Ottawa and Canadian Museum of History are also within 1 mi (2 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 757 out of 1237 reviews
5 - Excellent 61%
Rating 4 - Good. 342 out of 1237 reviews
4 - Good 28%
Rating 3 - Okay. 81 out of 1237 reviews
3 - Okay 7%
Rating 2 - Poor. 30 out of 1237 reviews
2 - Poor 2%
Rating 1 - Terrible. 27 out of 1237 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Ottawa! Close to Parliament Hill, Byward Market, and Rideau Center.
Stayed 2 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

3/5 Okay

Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city, without paying for a better view, e.g. parliament. Good-sized rooms. Nice, washable duvet covers.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2021

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