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The Westin Ottawa

Photo gallery for The Westin Ottawa

Featured Image
Indoor pool
50-inch LCD TV with cable channels, iPod dock, pay movies
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of The Westin Ottawa

The Westin Ottawa

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
11 Colonel By Dr, Ottawa, ON, K1N 9H4

Explore the area

  • Popular LocationByward Market Square7 min walk
  • Popular LocationParliament Hill9 min walk
  • Popular LocationNational Gallery of Canada10 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

Choose dates to view prices

About this area

Ottawa

Located in Ottawa, The Westin Ottawa is connected to a shopping center. Canadian War Museum and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Elgin Street and Museum of Nature are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Shaw Centre - 1 min walk
  • Rideau Centre - 3 min walk
  • Byward Market Square - 7 min walk
  • Parliament Hill - 9 min walk
  • National Gallery of Canada - 10 min walk

Getting around

  • Bayview Station - 4 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Daly's Restaurant — 1 min walk
  • The Shore Club — 1 min walk
  • Metropolitain Brasserie — 3 min walk
  • Zoé's Lounge — 3 min walk
  • Zoé's Lounge — 3 min walk

About this property

The Westin Ottawa

4-star eco-friendly hotel connected to the convention center in Downtown Ottawa
This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 492 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. IPod docks and WiFi are standard, as are LCD TVs with cable channels.
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 mi (CAD 30 per day)
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: CAD 5-25 for adults and CAD 5-25 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool
  • Racquetball/squash
  • Shopping mall
  • Shopping
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Conference space (473612 square feet)
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
2 per room (up to 70 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 25 for adults, CAD 5 and CAD 25 for children (approximately)
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 14.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 639 out of 1086 reviews
5 - Excellent 59%
Rating 4 - Good. 317 out of 1086 reviews
4 - Good 29%
Rating 3 - Okay. 81 out of 1086 reviews
3 - Okay 7%
Rating 2 - Poor. 29 out of 1086 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 1086 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were terrific and room was very nice however with the two days stay there’s no housekeeping which is fine we certainly didn’t need sheets changed but it would be nice to have fresh towels and coffee in the room the towel quality was not great and very small cups we’re quite flimsy were provided..a few upgrades would do well here
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Staff & service, amenities
Location was useful to visit museums
Stayed 2 nights in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Business wise not friendly. Maybe personal travel is alright. Does not support any business needs. They need to improve a lot. Don’t forget Ottawa is the center of government. People will travel for business.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , excellent location , i recommend strongly this hotel
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious, beds very comfortable
Stayed 2 nights in Oct 2021