Title: The Westin Ottawa (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=4025&destination=Ottawa%2C+Ontario%2C+Canada&selected=9572&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Ottawa Two restaurants showcase local flavors while a cozy cafe serves coffee for guests who might want to browse the on-site boutiques between meals ## Photo gallery for The Westin Ottawa ![Meeting facility - The Westin Ottawa (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/b2020582.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast served - The Westin Ottawa (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/ba8bd4e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Westin Ottawa (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/0f6dd5d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - The Westin Ottawa (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/e77da5d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Westin Ottawa (Ottawa)](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/e0862bce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Ottawa is in the heart of the city, steps from Byward Market Square. Dine at two restaurants, grab coffee, or browse on-site stores. Relax in the garden or by the lobby fireplace. Stay active with the indoor pool and 24-hour gym. The staff is genuinely helpful. ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Spa - Pet friendly - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Traditional Room, 1 King Bed ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/a80d2342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 King Bed 9.0 Wonderful 105 reviews - 252 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Traditional Room, 2 Double Beds ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/450eb5cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 2 Double Beds 9.0 Wonderful 77 reviews - 252 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 1 King Bed ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/a80d2342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.8 Excellent 40 reviews - City view - 252 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 2 Double Beds ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/450eb5cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds 8.6 Excellent 34 reviews - City view - 252 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/339a4dad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 13 reviews - 252 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/450eb5cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 9.8 Exceptional 9 reviews - 252 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed with Sofa bed, City View ![Junior Suite, 1 King Bed with Sofa bed, City View | Living area](https://images.trvl-media.com/lodging/1000000/10000/9600/9572/308cccf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed, City View 8.0 Very good 6 reviews - 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Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 1,920 reviews CA $161 CA $193 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Ottawa-Hotels-Hyatt-Place-Ottawa-West.h61509408.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178296&destination=Ottawa (and vicinity)&destType=MARKET&latLong=45.42052,-75.69975&searchId=386c2acb-9a6d-4db9-9ca0-9e1b865c7513&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-The-Westin-Ottawa.h9572.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-The-Westin-Ottawa.h9572.Hotel-Information) ## About the area Located in Downtown Ottawa neighborhood, The Westin Ottawa is connected to a rail/subway station. Canadian War Museum and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Rogers Centre Ottawa and Byward Market Square are two other places to visit that come recommended. [Visit our Ottawa travel guide](https://www.expedia.ca/Ottawa.dx178296) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.42446%2C-75.69194&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GxN-_LVlG6WjZC8GcgCdXyG6FFc=) 11 Colonel By Dr, Ottawa, ON, K1N 9H4 ### What's nearby - ![Rideau Canal which includes a castle, a river or creek and a city](https://images.trvl-media.com/place/6072521/ab569d23-f9e7-4732-9b94-05c7b64fe2fe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rideau Canal 1 min walk \- 0.0 km - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/6153122/0800f8f1-dbb7-4202-87ad-ecb2c0d0eabc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rogers Centre Ottawa 1 min walk \- 0.0 km - ![Byward Market featuring signage, street scenes and a city](https://images.trvl-media.com/place/502203/73625982-102b-4568-8199-09e8ea4128a7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Byward Market Square 5 min walk \- 0.5 km - ![Ottawa_UniversityofOttawa_502206-12](https://images.trvl-media.com/place/502206/0eb53151-73fd-43b2-9a7c-55d6e5f256d9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Ottawa 5 min walk \- 0.5 km - ![Parliament Hill which includes heritage architecture and an administrative building](https://images.trvl-media.com/place/502188/3bce9810-2fea-4dc0-b274-4642274b7144.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parliament Hill 7 min walk \- 0.6 km ### Getting around - Rideau Station 4 min walk - Ottawa Station 5 min drive - Ottawa International Airport (YOW) 16 min drive ### Restaurants - Tim Hortons 2 min walk - JOEY Rideau 2 min walk - Dining Hall 6 min walk - The Highlander Pub 5 min walk - Purdys Chocolatier 4 min walk ## About this property ### The Westin Ottawa Upscale hotel near Rideau Canal Located close to Rogers Centre Ottawa and Byward Market Square, The Westin Ottawa provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar. You'll also find perks like: - An indoor pool - Limo/town car service, breakfast (surcharge), and bike rentals - Valet parking (surcharge), an electric car charging station, and express check-out - Express check-in, a reception hall, and wedding services - Guest reviews speak highly of the helpful staff and proximity to shopping Room features All 492 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Other amenities include: - Recycling and LED light bulbs - Bathrooms with tubs or showers and free toiletries - 50-inch HDTVs with cable channels - Refrigerators, on-request microwaves, and free infant beds ### Awards and affiliations Eco-Certified Property This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/528300/528265/cbf9c59c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lord Elgin Hotel Downtown Ottawa - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 2,960 reviews CA $193 CA $231 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=528265&PinnedHotelID=528265&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/10000/3300/3283/25398c6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Chateau Laurier Downtown Ottawa - 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Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=36769047&PinnedHotelID=36769047&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=9572&PinnedHotelID=9572&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9572,528265,3283,112617969,15259047) ## Property amenities ### Internet - Available in all rooms: WiFi (CAD 10.95 per day) - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - 24-hour offsite parking within 0.1 miles (CAD 33 per day) - Limo/town car service - Covered valet parking on site (CAD 62 per day; includes in/out privileges) - Wheelchair-accessible parking available ### Food and drink - On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Daly's Restaurant - The Shore Club ### Things to do - 24-hour gym - Bicycle rentals - Hot tub - Indoor pool - Racquetball/squash - Sauna - Shopping mall ### Family friendly - In-room crib - In-room refrigerator - Indoor pool - Microwave on request - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - 473,612 square feet of conference space - Meeting rooms ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator (42 inch wide door) - Grab bar near toilet (32 inches high) - Height-adjustable showerhead - Lever door handles - Low-height electrical outlets in bathroom - Stair-free path to entrance - Visual alarms in hallways - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 24 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable drinking straws available - Built in 1984 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 50-inch LCD TV with cable channels - iPod dock - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Microwave on request - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 19 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: CAD 50 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 200.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children - Fee for in-room wireless internet: CAD 10.95 per day (rates may vary) - Covered valet parking fee: CAD 62 per day (in/out privileges) - Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours) - Late check-out fee: CAD 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 6:30 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ottawa Westin Westin Hotel Ottawa Westin Ottawa The Westin Ottawa Hotel Ottawa Westin Ottawa Hotel The Westin Ottawa Hotel The Westin Ottawa Ottawa The Westin Ottawa Hotel Ottawa ## Frequently asked questions ### Does The Westin Ottawa have a pool? ### How much does it cost to stay at The Westin Ottawa? ### Is The Westin Ottawa pet-friendly? ### How much is parking? ### What time is check-in at The Westin Ottawa? ### What time is check-out at The Westin Ottawa? ### Where is The Westin Ottawa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin Ottawa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 698 8 - Good 200 6 - Okay 84 4 - Poor 27 2 - Terrible 31 ## Reviews Verified ### 10/10 Excellent #### Loan Mar 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Loan Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Richard Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was great Super clean room ##### Richard Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Randolph Lee Mar 8, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location connected to Rideau mall and steps from Byward market. great staff. Decent gym. Pool was a little crowded but great to have the amenities. Would recommend ##### Randolph Lee Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Joan Feb 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent room with view over Rideau canal and Parliament. Great breakfasts, pool and staff. ##### Joan Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Eileen Feb 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities the room was spacious and comfortable, and staff courteous ##### Eileen Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Jim Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was great all around and the location puts it over the top. ##### Jim Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Jennifer Feb 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was big, nice and great view. They had a nice lobby feature of taffy on snow for winterlude time. It was wonderful! ##### Jennifer Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### ALANA Mar 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service. We were stuck in Ottawa for an extra day due to an ice storm. I was so worried that we wouldn't be able to book the room for an additional day. We were so lucky and staff were super kind and accommodating. I love that CF Rideau Centre is connected to the hotel. We spent a great day shopping! ##### ALANA Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Ken Jan 1, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great location, great views of the city. ##### Ken Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Mark Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic staff and amazing rooms. Great location. ##### Mark Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Chris Dec 16, 2025 Liked: Cleanliness, staff & service, amenities Staff are always friendly and welcoming - Room was great and a great location. ##### Chris Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Margaret Dec 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Hotel was very comfortable. ##### Margaret Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Wendi Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities As soon as you walk in you feel you are in an upscale hotel. The staff is very welcoming and accommodating. The hotel is easy to navigate. We particularly loved, the pool, the hot tub, the sauna room. There is also inside access to the Rideau Mall. Our room had a beautiful view of Parliament which was a really great view as the sun was setting. We will be back for sure. ##### Wendi Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Louis Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was great and we had a great view. All went according to plan and the bed was really comfortable. We enjoyed our stay and would do it again! ##### Louis Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Pearse Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Great hotel ##### Pearse Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### George Dec 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location convenient for shopping and dining. ##### George Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Jeffrey Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything.. clean room, friendly staff, great location. ##### Jeffrey Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Abdelkarim Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great rooms, modern and clean facility ##### Abdelkarim Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### John Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very well run organization, and service throughout the hotel was outstanding! ##### John Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Mark Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great rooms, incredible amenities, and really well located in the city ##### Mark Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### James Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities The premium king room could use a second chair. Very nice hotel. Great breakfast buffet. Friendly, helpful staff. Good location. ##### James Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### Marc Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great check in. Upgraded to view. Clean, comfy. Excellent location! ![](https://a.travel-assets.com/ugc/hotel-reviews/4ed0c5d2-c57c-4105-8391-de5371a02dcf-1768049087974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7377cda6-e6c5-4c0d-b853-ececa27616f8-1768049088433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c27404ac-7b89-41c7-aa42-9ab98c858749-1768049088667.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marc Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### evans robert Jan 12, 2026 Liked: Cleanliness, property conditions & facilities Nice room ##### evans robert Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### RORY Mar 12, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will admit that my expectations were mediocre for this hotel, and they continually surprised me. Every single staff member I interacted with was so professional and genuinely helpful. You can tell there’s a strong management presence on the ground floor. Very customer service oriented. The hotel is refreshed and clean. It’s got a Starbucks in the lobby and the little restaurant they have there had a fantastic, like really really really fantastic buffet. I also had another meal there and it was also really actually good. And wasn’t outrageously expensive either. Parking was also easy and accommodating. I use the pool facility as well and it was incredibly clean. Same with the gym. I would highly recommend this hotel to anyone who is coming through town. ##### RORY Stayed 3 nights in Feb 2026 Verified ### 8/10 Good #### Christine Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk staff was very friendly. Room was comfortable and clean. ##### Christine Stayed 1 night in Dec 2025 ### Expedia's Latest Trends ### Hotels > - [White Oaks Resort & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > - [The Olde Angel Inn](https://www.expedia.ca/Niagara-Falls-Hotels-The-Olde-Angel-Inn.h57664700.Hotel-Information) > - [Hilton Garden Inn Niagara-on-the-Lake](https://www.expedia.ca/Niagara-Falls-Hotels-Hilton-Garden-Inn-Niagara-On-The-Lake.h1327316.Hotel-Information) > - [Wingate by Wyndham Kanata West Ottawa](https://www.expedia.ca/Ottawa-Hotels-Wingate-Kanata-West-Ottawa.h42521073.Hotel-Information) > - [avid hotel Toronto - Vaughan Southwest by IHG](https://www.expedia.ca/Toronto-Hotels-Avid-Hotel-Toronto-Vaughan-Southwest.h71127796.Hotel-Information) > - [C Hotel by Carmen's, BW Premier Collection](https://www.expedia.ca/Hamilton-Hotels-Best-Western-Premier-C-Hotel-By-Carmens.h4500879.Hotel-Information) > - [Sandman Hotel & Suites London Downtown](https://www.expedia.ca/London-Hotels-Sandman-Hotel-Suites-London-Downtown.h5943.Hotel-Information) > - [The Shaw Club Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-The-Shaw-Club-Hotel.h1492022.Hotel-Information) > - [Niagara Fallsview Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Hotel-Suites-Fallsview.h201272.Hotel-Information) > - [Revery Toronto Downtown, Curio Collection by Hilton](https://www.expedia.ca/Toronto-Hotels-Revery-Toronto-Downtown.h2232458.Hotel-Information) > - [Days Inn by Wyndham Ottawa](https://www.expedia.ca/Ottawa-Hotels-Days-Inn-By-Wyndham-Ottawa.h16414.Hotel-Information) > - [Holiday Inn Ottawa East by IHG](https://www.expedia.ca/Ottawa-Hotels-Holiday-Inn-Ottawa-East.h7853.Hotel-Information) > - [Staybridge Suites Niagara-On-The-Lake by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Staybridge-Suites-Niagara-On-The-Lake.h21511334.Hotel-Information) > - [Stone Mill Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Stone-Mill-Inn.h8663236.Hotel-Information) > - [SOHO Residences Champagne](https://www.expedia.ca/Ottawa-Hotels-SOHO-Residences-Champagne.h14659115.Hotel-Information) > - [Wyndham Gatineau-Ottawa & Conference Centre](https://www.expedia.ca/Ottawa-Hotels-Wyndham-Gatineau-Ottawa-Conference-Centre.h12407.Hotel-Information) > - [Holiday Inn Express Niagara-On-The-Lake by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Niagara-On-The-Lake.h21599984.Hotel-Information) > - [The Charles Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-The-Charles-Hotel.h6615379.Hotel-Information) > - [Ashbury House B&B](https://www.expedia.ca/Ottawa-Hotels-Ashbury-House-BB.h44489709.Hotel-Information) > - [Falls Lodge and Suites](https://www.expedia.ca/Niagara-Falls-Hotels-Falls-Inn-Suites.h35228089.Hotel-Information) > - [Strata Hotel](https://www.expedia.ca/Kingston-Hotels-Thriftlodge-Kingston.h918767.Hotel-Information) > - [Courtyard by Marriott Kitchener](https://www.expedia.ca/Kitchener-Hotels-Radisson-Hotel-Kitchener-Waterloo.h446570.Hotel-Information) > - [Residence & Conference Centre Toronto Downtown George Brown Polytechnic Campus Accommodation](https://www.expedia.ca/Toronto-Hotels-Residence-Conference-Centre-Toronto-Downtown-George-Brown-College.h17722888.Hotel-Information) > - [Chestnut Residence - Campus Accommodation](https://www.expedia.ca/Toronto-Hotels-Chestnut-Residence-And-Conference-Centre-University-Of-Toronto.h10004406.Hotel-Information) > - [Chelsea Hotel, Toronto](https://www.expedia.ca/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > - [124 on Queen Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-124-On-Queen-Hotel-Spa.h12034264.Hotel-Information) > - [Oban Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Oban-Inn.h903217.Hotel-Information) > - [Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Hotel-Suites-St-Catharines-Conference-Center.h2572.Hotel-Information) > - [Harbour House](https://www.expedia.ca/Niagara-Falls-Hotels-Harbour-House.h1675928.Hotel-Information)