Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel
2.5 star property
8.2/10 Very good
Popular amenities
Pool
Free WiFi
Breakfast included
Air conditioning
Business services
Parking available
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
Explore the area
Byward Market Square9 min walk
National Gallery of Canada11 min walk
Parliament Hill12 min drive
Ottawa, ON (YOW-Macdonald-Cartier Intl.)23 min drive
Room options
About this area
Ottawa
Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel is located in Downtown Ottawa, a neighborhood in Ottawa, and is in the entertainment district and near a metro station. National Gallery of Canada and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Guests appreciate the hotel's central location.
Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
Rideau Station - 11 min walk
Ottawa International Airport (YOW) - 24 min drive
Restaurants
Pub 101 - 6 min walk
La Noodle - 6 min walk
Portuguese Bakery - 3 min walk
Chez Lucien - 5 min walk
Ahora Mexican Cuisine - 6 min walk
About this property
Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel
Hotel located in Downtown Ottawa
Located close to Byward Market Square and National Gallery of Canada, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel provides free to-go breakfast, laundry facilities, and a business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
Swimming pool
Self parking (surcharge), coffee/tea in the lobby, and ATM/banking services
A front-desk safe, an elevator, and a 24-hour front desk
Guest reviews speak well of the central location and helpful staff
Room features
All 182 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
Bathrooms with tubs or showers and free toiletries
Flat-screen TVs with cable channels
Refrigerators, microwaves, and highchairs
Languages
Chinese (Mandarin), English, French, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Self parking on site (CAD 18.00 per day; includes in/out privileges)
Limited onsite parking
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Food and drink
Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in common area(s)
Things to do
Swimming pool
Family friendly
Highchair
Laundry facilities
Microwave
Refrigerator
Conveniences
ATM/banking services
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Business services
Business center
Conference space (1500 square feet)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Dining venue(s)
Fitness facility
Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
Dining venue(s)
Fitness facility
Indoor pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: CAD 18.00 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Frequently asked questions
Does Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel have a pool?
Yes, this property has a pool.
How much does it cost to stay at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel on Apr 2, 2023 start from CA $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Self parking is available for CAD 18.00 per day. Limited spots are available.
What time is check-in at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Check-in is from 3:00 PM - midnight.
What time is check-out at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Check-out is at 11:00 AM.
Where is Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel located?
Located in Downtown Ottawa, this hotel is within a 10-minute walk of Byward Market Square and University of Ottawa. National Gallery of Canada and Parliament Hill are also within 1 mi (2 km). Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.
Can I cancel my reservation for free at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel Reviews
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The parking spots are less than the capacity of the hotel. When checking in late and not knowing the area it was a hassle and safety issue to walk from public lots around the hotel. The breakfast staff also close the breakfast area promptly then begin cleaning which rushes those eating breakfast.
The hotel it self was good. It had a good breakfast but the dining area was small for the size of the hotel. I wasn’t expecting the hotel to be beside the local hangout for the bums of Ottawa. We pulled up to the hotel around 7 oclock and it looked like the walking dead outside. People strung out on who knows what stumbling into the street. I would not recommend this hotel if you are travelling with kids just because of that. Also I would not recommend it if you plan on exploring the city on foot.
Hotel located right across from a shelter so as a result the entrance to hotel needed key pass to enter. I get that it’s a safety feature but my key wouldn't work. I notified the male at the front desk but he was quite dismissive and failed to rectify the situation. Security had to open the door each time for us.Had no parking available for guest so had to pay for off site parking and walk back to the hotel. My kids were terrified by the activities they without on the streets. No hot water available during our 2 nights stay. First and last stay at this hotel for sure.