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Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Exterior
Pool
Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

2.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business services
  • Parking available
Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

Explore the area

  • Popular LocationByward Market Square9 min walk
  • Popular LocationNational Gallery of Canada11 min walk
  • Popular LocationParliament Hill12 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)23 min drive

Room options

About this area

Ottawa

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel is located in Downtown Ottawa, a neighborhood in Ottawa, and is in the entertainment district and near a metro station. National Gallery of Canada and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Byward Market Square - 9 min walk
  • Notre-Dame Cathedral Basilica - 10 min walk
  • Embassy of the United States - 10 min walk
  • National Gallery of Canada - 11 min walk
  • Parliament Hill - 12 min drive

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • Pub 101 - 6 min walk
  • La Noodle - 6 min walk
  • Portuguese Bakery - 3 min walk
  • Chez Lucien - 5 min walk
  • Ahora Mexican Cuisine - 6 min walk

About this property

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Hotel located in Downtown Ottawa
Located close to Byward Market Square and National Gallery of Canada, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel provides free to-go breakfast, laundry facilities, and a business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Swimming pool
  • Self parking (surcharge), coffee/tea in the lobby, and ATM/banking services
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Guest reviews speak well of the central location and helpful staff
Room features
All 182 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and highchairs

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 18.00 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Swimming pool

Family friendly

  • Highchair
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business center
  • Conference space (1500 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel have a pool?

Yes, this property has a pool.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel on Apr 2, 2023 start from CA $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

Self parking is available for CAD 18.00 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Byward Market Square and University of Ottawa. National Gallery of Canada and Parliament Hill are also within 1 mi (2 km). Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.

Can I cancel my reservation for free at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel Reviews

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 546 out of 1161 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 369 out of 1161 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 148 out of 1161 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 62 out of 1161 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 36 out of 1161 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and very clean
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice front desk is great
Stayed 1 night in Mar 2023

6/10 Okay

Blaise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking spots are less than the capacity of the hotel. When checking in late and not knowing the area it was a hassle and safety issue to walk from public lots around the hotel. The breakfast staff also close the breakfast area promptly then begin cleaning which rushes those eating breakfast.
Stayed 3 nights in Mar 2023

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it self was good. It had a good breakfast but the dining area was small for the size of the hotel. I wasn’t expecting the hotel to be beside the local hangout for the bums of Ottawa. We pulled up to the hotel around 7 oclock and it looked like the walking dead outside. People strung out on who knows what stumbling into the street. I would not recommend this hotel if you are travelling with kids just because of that. Also I would not recommend it if you plan on exploring the city on foot.
Stayed 3 nights in Mar 2023

8/10 Good

Ivy

Liked: Staff & service, property conditions & facilities
The neighborhood might be a little dirty because of homeless people around.
Stayed 1 night in Mar 2023

10/10 Excellent

Tsering

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2023

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brand new and very clean. Enjoyed our stay.
Stayed 1 night in Mar 2023

2/10 Terrible

Annie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel located right across from a shelter so as a result the entrance to hotel needed key pass to enter. I get that it’s a safety feature but my key wouldn't work. I notified the male at the front desk but he was quite dismissive and failed to rectify the situation. Security had to open the door each time for us.Had no parking available for guest so had to pay for off site parking and walk back to the hotel. My kids were terrified by the activities they without on the streets. No hot water available during our 2 nights stay. First and last stay at this hotel for sure.
Stayed 2 nights in Mar 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel for family! Locating at a great location super close to Byward and downtown!
Stayed 2 nights in Mar 2023

4/10 Poor

Zubia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They charged my parking fee even it was included in the per.night fee big miscommunication on the portal
Stayed 3 nights in Mar 2023