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Ottawa Marriott Hotel

Photo gallery for Ottawa Marriott Hotel

Exterior
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Overview of Ottawa Marriott Hotel

Ottawa Marriott Hotel

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
Map
100 Kent St, Ottawa, ON, K1P5R7

Explore the area

  • Popular LocationParliament Hill9 min walk
  • Popular LocationByward Market Square17 min walk
  • Popular LocationNational Gallery of Canada19 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)19 min drive

Room options

About this area

Ottawa

Ottawa Marriott Hotel is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station. National Arts Centre and Canadian War Museum are cultural highlights, and travelers looking to shop may want to visit Sparks Street Mall and Byward Market Square. Traveling with kids? Consider Famous Five Monument, or check out an event or a game at TD Place Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking, ziplining, and hiking/biking trails.
Visit our Ottawa travel guideOpens in a new window
Map

What's nearby

  • Parliament Hill - 9 min walk
  • Sparks Street Mall - 9 min walk
  • National Arts Centre - 12 min walk
  • Byward Market Square - 17 min walk
  • National Gallery of Canada - 19 min walk

Getting around

  • Bayview Station - 4 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • Tim Hortons - 2 min walk
  • Green Rebel - 2 min walk
  • Festival Japan - 2 min walk
  • India Palace - 3 min walk
  • 3 Brewers - 3 min walk

About this property

Ottawa Marriott Hotel

4-star eco-friendly hotel located in Downtown Ottawa
Located close to Parliament Hill and Sparks Street Mall, Ottawa Marriott Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and conference space. Stay connected with free WiFi in public areas.
Additional perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • A ballroom, smoke-free premises, and luggage storage
  • A 24-hour front desk, concierge services, and wedding services
  • Guest reviews give good marks for the overall value, pool, and helpful staff
Room features
All 489 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Designer toiletries and hair dryers
  • 37-inch HDTVs with Netflix, streaming services, and cable channels
  • Refrigerators, coffee/tea makers, and housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 7.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 23.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 13-20 per person
  • 1 coffee shop/cafe

Restaurants on site

  • Starbucks

Things to do

  • Indoor pool

Family friendly

  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (36162 square feet)
  • Meeting rooms - 26

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch Smart TV
  • Cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Guest rating 4+
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Pet-friendly
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Hotel
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Business-friendly
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 13 and CAD 20 per person (approximately)
  • Fee for in-room wireless Internet: CAD 7.95 per day (rates may vary)
  • Covered self parking fee: CAD 23.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Marriott Hotel Ottawa
Ottawa Marriott
Ottawa Marriott Hotel
Marriott Ottawa
Ottawa Marriott Hotel Hotel
Ottawa Marriott Hotel Ottawa
Ottawa Marriott Hotel Hotel Ottawa

Frequently asked questions

Does Ottawa Marriott Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ottawa Marriott Hotel?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Ottawa Marriott Hotel on Feb 12, 2023 start from CA $186.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ottawa Marriott Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Ottawa Marriott Hotel?

Self parking is available for CAD 23.00 per day.

What time is check-in at Ottawa Marriott Hotel?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Ottawa Marriott Hotel?

Check-out is at 11:00 AM.

Where is Ottawa Marriott Hotel located?

This family-friendly Ottawa hotel is located in the business district, within a 10-minute walk of Parliament Hill and Sparks Street Mall. National Arts Centre and Shaw Centre are also within 15 minutes. Bayview Station is 26 minutes by foot.

Can I cancel my reservation for free at Ottawa Marriott Hotel and receive a full refund?

Yes, Ottawa Marriott Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Ottawa Marriott Hotel cancellation policy on our site for more details about any exclusions or requirements.

Ottawa Marriott Hotel Reviews

Ottawa Marriott Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1022 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 319 out of 1022 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 117 out of 1022 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 56 out of 1022 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 42 out of 1022 reviews" "
" "2 - Terrible 4%

8.5/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location near restaurants, shopping and offices .
Stayed 1 night in Jan 2023

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very clean. Love that there is covered parking. Plan on returning. Here to see a yuk yuks show. 😊
Stayed 1 night in Jan 2023

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable bed
Stayed 1 night in Jan 2023

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, people are helpfull
Stayed 1 night in Jan 2023

6/10 Okay

Candice

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overpriced room, the concierge actually charged me $40 for a bag of chips, trail mix and a chocolate bar...our balcony door was ajar so the entire night it sounded like we were in a wind tunnel. All for $350?! Insane..
Stayed 1 night in Jan 2023

6/10 Okay

Mohammed, mississauga

Travelled with family
Liked: Staff & service
More care when refreshing the shampoo as it was almost empty when checked in

2/10 Terrible

Igor

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Several people from my company were staying at the Ottawa Marriott for a week of business meetings and workshops. Due to the fire in the parking garage next door, we lost half a business day by waiting 3 hours in the cold outside, didn't have restaurant/bar/coffee shop on premises for the rest of the week and endured obnoxious smell on the property, lost the ability to use conference room at the hotel for the week and had to run back and forth to Hilton to hold our meetings in the room that wasn't setup for videoconferencing due to the last minute request, severely limiting our ability to conduct business. In all this time, not once hotel stuff offered any help in solving our logistic problems. There was no useful communication to the guests, not even an apology for a ruined stay, and on top of it we were charged full rate despite the lack of basic services. While Marriott's couldn't do anything about the fire, such treatment of customers is unacceptable and doesn't befit the brand and the reputation of the hotel.
Stayed 3 nights in Nov 2022

2/10 Terrible

Elisheva

Travelled with family
Disliked: Staff & service, property conditions & facilities
This place is a public health hazard. There was a fire in the car park and my disabled husband was stuck in the building. They actually lock the windows in the winter so he was stuck breathing the smoke. We would not have been able to escape in an emergency, which is really scary. My baby daughter has had a cough since returning to the room. They made half an effort to help, not by opening the windows, but by putting fans in the hallway to blow the smell around. They knew we were in a disabled room but put the fan so it blocked the exit for someone in a wheelchair. Quite apart from this, the hotel is dingy and needs refurbished and the reception staff are just ignorant. They let a man push in the line and answered all his multiple queries rather than serving me when I’d been waiting with a baby this morning. The bar man also was very pushy about me giving him a tip, telling me he’d had problems with people from the uk before. The cocktail wasn’t even nice. AVOID!
Stayed 2 nights in Nov 2022

10/10 Excellent

Aparna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Nov 2022

10/10 Excellent

PRABHDEEP

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay