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reStays Ottawa

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Balcony
Premium One Bedroom Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace
One Bedroom Suite | Private kitchen | Full-size fridge, microwave, oven, stovetop
Two Bedroom Suite - Sparks Tower | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Overview of reStays Ottawa

VIP Access

reStays Ottawa

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym
  • Breakfast available
Map
101 Queen St, Ottawa, ON, K1P 5C7

Explore the area

  • Popular LocationParliament Hill6 min walk
  • Popular LocationByward Market Square11 min walk
  • Popular LocationNational Gallery of Canada13 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)20 min drive

Room options

About this area

Ottawa

ReStays Ottawa is located in Downtown Ottawa, a neighborhood in Ottawa, and is in the entertainment district and near the boardwalk. National Arts Centre and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • National Arts Centre - 5 min walk
  • Parliament Hill - 6 min walk
  • Byward Market Square - 11 min walk
  • Peace Tower - 11 min walk
  • National Gallery of Canada - 13 min walk

Getting around

  • Ottawa Station - 6 min drive
  • Bayview Station - 6 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • Riviera - 2 min walk
  • World Exchange Plaza - 2 min walk
  • Thaï Express - 2 min walk
  • Bier Markt - 3 min walk
  • Second Cup - 3 min walk

About this property

reStays Ottawa

4-star hotel in the heart of Downtown Ottawa
At reStays Ottawa, you can look forward to a terrace, a shopping mall on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The onsite bistro, Le Moulin de Provence, features brunch and light fare. Free in-room WiFi is available to all guests, along with a gym and a bar.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and an elevator
  • Concierge services, smoke-free premises, and a front desk safe
  • A 24-hour front desk, a water dispenser, and a billiards/pool table
Room features
All 111 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and shower/tub combinations
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 37.00 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 10-30 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Billiards/pool table
  • Fitness center
  • Private picnics
  • Sauna
  • Shopping mall

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Elevator
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Washer and dryer
  • Window screens

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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 10 and CAD 30 per person (approximately)
  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

Frequently asked questions

Is reStays Ottawa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at reStays Ottawa?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at reStays Ottawa on Oct 30, 2022 start from CA $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at reStays Ottawa?

Self parking is available for CAD 37.00 per day. Limited spots are available.

What time is check-in at reStays Ottawa?

Check-in is from 4:00 PM - anytime.

What time is check-out at reStays Ottawa?

Check-out is at 11:00 AM. Late check-out is available for CAD 75 (subject to availability).

Where is reStays Ottawa located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of National Arts Centre, Parliament Hill, and Shaw Centre. Byward Market Square and University of Ottawa are also within 15 minutes. Bayview Station is 30 minutes by foot.

Can I cancel my reservation for free at reStays Ottawa and receive a full refund?

Yes, reStays Ottawa offers free cancellation on select room rates, because flexibility matters! Please refer to reStays Ottawa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 322 out of 413 reviews
5 - Excellent 78%
Rating 4 - Good. 60 out of 413 reviews
4 - Good 15%
Rating 3 - Okay. 17 out of 413 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 413 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 413 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Vincent
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions, all within walking distance.
Stayed 2 nights in Sep 2022

5/5 Excellent

Tony
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new unit, modern finishes and close to attractions.
Stayed 1 night in Sep 2022

5/5 Excellent

Matthew
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful rooms! Close to parliament and spark street.
Stayed 1 night in Sep 2022

5/5 Excellent

Elizabeth
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2022

5/5 Excellent

Russell
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great long stay hotel. There is fridge, stove, microwave, washer and dryer in the room so we were able to cook in when we didn't want to eat out. I would stay again.
Stayed 5 nights in Sep 2022

5/5 Excellent

Matthew
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property steps away from parliament and spark street. Hotel is beautiful with great amenities including laundry and full kitchen. Super nice set up and very affordable!
Stayed 1 night in Sep 2022

5/5 Excellent

Kerry, Kitchener
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Clean, convenient and the staff were outstanding.
Stayed 1 night in Sep 2022

4/5 Good

Janine Alexandria
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is very modern and clean. The staff, however, were not very helpful and friendly
Stayed 1 night in Sep 2022

5/5 Excellent

Eloise
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was so clean
Stayed 1 night in Sep 2022

4/5 Good

Kim
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Sep 2022