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Residence Inn by Marriott Ottawa Airport

Photo gallery for Residence Inn by Marriott Ottawa Airport

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily full breakfast
Lobby lounge

Overview of Residence Inn by Marriott Ottawa Airport

Residence Inn by Marriott Ottawa Airport

3.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Free airport shuttle
Map
1172 Walkley Rd, Ottawa, ON, K1V2P7

Guests rated this location 8.4/10 - Very good

Explore the area

  • Popular LocationCarleton University4 min drive
  • Popular LocationTD Place Stadium5 min drive
  • Popular LocationLansdowne Park6 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)7 min drive

Room options

About this area

Ottawa

Residence Inn by Marriott Ottawa Airport is located in South End, a neighborhood in Ottawa with great airport proximity. Billings Estate National Historic Site and Canada Agriculture and Food Museum are cultural highlights, and travelers looking to shop may want to visit South Keys Shopping Centre and Sparks Street Mall. Ernst & Young Centre and Dominion Arboretum are also worth visiting.
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Map

What's nearby

  • Carleton University - 4 min drive
  • TD Place Stadium - 5 min drive
  • Lansdowne Park - 6 min drive
  • Rideau Canal - 7 min drive
  • Ottawa Hospital Civic Campus - 8 min drive

Getting around

  • Ottawa Station - 9 min drive
  • Greenboro Station - 19 min walk
  • Ottawa International Airport (YOW) - 7 min drive

Restaurants

  • Zaffron Restaurant - 9 min walk
  • Pelican Fishery & Grill - 19 min walk
  • Starbucks - 6 min walk
  • Mango's Cafe - 7 min walk
  • Mucho Burrito - 18 min walk

About this property

Residence Inn by Marriott Ottawa Airport

3-star hotel located in South End
Take advantage of free full breakfast, a free roundtrip airport shuttle, and a terrace at Residence Inn by Marriott Ottawa Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
You'll also find perks like:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • A front-desk safe, laundry services, and an elevator
  • Tour/ticket assistance, meeting rooms, and luggage storage
  • Guest reviews speak highly of the proximity to the airport
Room features
All 120 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Other conveniences in all rooms include:
  • Grab bars near toilets, lowered electrical outlets, and height-adjustable showerheads
  • 32-inch flat-screen TVs with premium channels
  • Recycling, kitchens, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (CAD 70 per week)
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (1272 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Hotel
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Guest rating 4.5+
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Family-friendly
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Washer and dryer
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3 star
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Free airport shuttle
Free airport shuttle

Policies

Check-in

Check-in from 4 PM - 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100 per accommodation, per stay
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: CAD 70 per week
  • Pet fee: CAD 100 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Residence Inn Airport Hotel Ottawa
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Residence Inn Marriott Ottawa Airport Hotel
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By Marriott Ottawa Ottawa
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Frequently asked questions

Does Residence Inn by Marriott Ottawa Airport have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Residence Inn by Marriott Ottawa Airport?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Ottawa Airport on Mar 26, 2023 start from CA $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Ottawa Airport pet-friendly?

Yes, Residence Inn by Marriott Ottawa Airport allows pets with a maximum weight of up to 30 lbs per pet. There's a fee of CAD 100 per accommodation, per stay.

How much is parking at Residence Inn by Marriott Ottawa Airport?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Ottawa Airport?

Check-in is from 4 PM - 1:00 AM.

What time is check-out at Residence Inn by Marriott Ottawa Airport?

Check-out is at noon.

Does Residence Inn by Marriott Ottawa Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–11:00 PM at scheduled times.

Where is Residence Inn by Marriott Ottawa Airport located?

Located in South End, this hotel is 0.9 mi (1.5 km) from South Keys Shopping Centre and 2 mi (3.2 km) from Carleton University. Rideau Canal and Mooney's Bay Park are also within 2 mi (3 km). Greenboro Station is 19 minutes by foot and Confederation Station is 30 minutes.

Residence Inn by Marriott Ottawa Airport Reviews

Residence Inn by Marriott Ottawa Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 233 out of 1000 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 34 out of 1000 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 20 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 13 out of 1000 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Antler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect with the exception of breakfast… both mornings we got to the dining area early and found that all of the “hot” options were actually cold and quite bland… would go so far as to say it was nasty. Options included cold scrambled eggs, cold/fatty pathetic pieces of pale ham, cold sausage patties, sliced cold biscuit pieces with cold coagulated white “sauce”… ew - and the coffee, it tasted like dishwater. But again, everything else about our stay was excellent.
Stayed 2 nights in Mar 2023

8/10 Good

Kamlesh

Travelled with family
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Mar 2023

10/10 Excellent

Cassandra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and beautiful, hotel was well-maintained and all the staff were extremely friendly and welcoming. The breakfast options were wonderful! We couldn't have had a better stay, and would return again.
Stayed 4 nights in Mar 2023

8/10 Good

Caitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Icy parking lot out front
Stayed 1 night in Mar 2023

4/10 Poor

julie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked for pool and pool was closed. Kids very disappointed.
Stayed 1 night in Mar 2023

6/10 Okay

Frank

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed for nine (9) nights. Suite was spacious and well laid out. Location was convenient to the places we needed to go. However, it's not the most scenic location. Staff were generally friendly and courteous. While it was appreciated that breakfast is again included, it was mayhem getting food, and not a pleasant experience. Items were not always replenished (eg. the same two empty caramel and vanilla syrup bottles remained in the coffee station for days). My biggest complaint is the hassle I encountered with getting clean towels and housekeeping service.For eco-friendly reasons, I do not mind getting fresh towels every 2-3 days as opposed to daily. In a 9 night stay I would expect them to be changed 3 times. Despite a call to housekeeping requesting clean towels and garbage collection, followed up with another request at the front desk the next day, and numerous requests to housekeeping staff on my floor, it took 4 days before they actually removed the garbage and supplied clean towels. I have never encounter such difficulty with housekeeping staff not attending to requests in any hotel stay ever. We finally got service on our 8th day. Unfortunately, the toilet paper also wasn't replenished so we were forced to use kleenex. Not impressed with the level of service provided by housekeeping. Also the floors and carpeting on the main floor, garage level and elevators were not cleaned as frequently as needed given the snow an wet footwear being trekked through in winter.
Stayed 9 nights in Feb 2023

10/10 Excellent

Pearl, Richmond Hill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room with microwave, fridge and kitchen area
Stayed 1 night in Mar 2023

8/10 Good

Levente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, friendly staff the pool was slightly small.
Stayed 3 nights in Mar 2023

8/10 Good

Farrah, North Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room was really nice. It was nice to have free parking. My only complaint is the breakfast ser up. The flow could be much better. Suggestions would be to have the plates at te start of the line and have cutlery with it so people are not crossing to get both. Thd syrup should be beside the waffle machine and not at the table behind people making waffles. The door to staff room is right by where people stand to make toast so staff continuously had to do strip the line to bring food and items out. The breakfast room is very small so it was clearly bothersome for guests and I can only assume bothersome for staff trying to navigate. I just think reconfiguration of the set up would have traffic flowing better. All in all a good stay and I will stay again. The price was great.
Stayed 1 night in Mar 2023