Brookstreet

Photo gallery for Brookstreet

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Brookstreet

VIP Access

Brookstreet

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
525 Legget Drive, Ottawa, ON, K2K 2W2

Explore the area

  • Popular LocationKanata Centrum Shopping Centre7 min drive
  • Popular LocationTanger Outlets10 min drive
  • Popular LocationCanadian Tire Centre12 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)33 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Ottawa

Brookstreet is located in Kanata, a neighborhood in Ottawa. Vincent Massey Park and Kōena Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lansdowne Park and Jacques Cartier Park. Traveling with kids? Consider Nepean Sportsplex and Dominion Arboretum. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.

What's nearby

  • Kanata Centrum Shopping Centre - 7 min drive
  • Bell Sensplex - 8 min drive
  • Tanger Outlets - 10 min drive
  • Andrew Haydon Park - 10 min drive
  • Canadian Tire Centre - 12 min drive

Getting around

  • Ottawa Fallowfield Station - 19 min drive
  • Ottawa International Airport (YOW) - 33 min drive

About this property

Brookstreet

Family-friendly Ottawa hotel in Kanata with full-service spa
This hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
Brookstreet offers 276 accommodations with minibars and safes. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club and complimentary bicycles. An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Au Naturel Spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 13.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 20.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 16.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Perspectives Restaurant

Things to do

  • 18 holes of golf
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (27986 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 13 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch plasma TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 16.00 per person (approximately)
  • Self parking fee: CAD 13.95 per night (in/out privileges)
  • Valet parking fee: CAD 20.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 607 out of 985 reviews
5 - Excellent 62%
Rating 4 - Good. 241 out of 985 reviews
4 - Good 24%
Rating 3 - Okay. 80 out of 985 reviews
3 - Okay 8%
Rating 2 - Poor. 33 out of 985 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 985 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thank you I don’t agree that everyone has to pay for parking especially since it’s self parking and outside in someone Else’s lot We got the 18 floor. It was wonderful
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful units. Large windows and attentive staff. Large bathrooms as well. The Jazz bar is also very relaxing. Pricey restaurant but the food doesn't live to the price tag.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Fuve star restaurant
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good experience
Stayed 2 nights in May 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness
In general it was good the pool area need improvement about the cleanliness.
Stayed 1 night in May 2022