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Hyatt Place Ottawa West

Photo gallery for Hyatt Place Ottawa West

Primary image
Indoor pool
Terrace/patio
Terrace/patio
In-room safe, individually decorated, individually furnished, desk

Overview of Hyatt Place Ottawa West

Hyatt Place Ottawa West

3.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
300 Moodie Drive, Ottawa, ON, K2H 9G1

Explore the area

  • Popular LocationAlgonquin College10 min drive
  • Popular LocationOttawa Hospital Civic Campus10 min drive
  • Popular LocationCanadian Tire Centre12 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)27 min drive

Room options

About this area

Ottawa

Hyatt Place Ottawa West is located in Nepean, a neighborhood in Ottawa, and is in the suburbs. Vincent Massey Park and Kōena Spa are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Nepean Sportsplex and Museum of Nature. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or Bell Sensplex.
Visit our Ottawa travel guideOpens in a new window
Map

What's nearby

  • Algonquin College - 10 min drive
  • Ottawa Hospital Civic Campus - 10 min drive
  • Commissioners Park - 12 min drive
  • Canadian Tire Centre - 12 min drive
  • Carleton University - 15 min drive

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • Tim Hortons - 8 min walk
  • Topkapi - 9 min walk
  • Welcome Back Restaurant - 10 min walk
  • Sukhothai - 10 min walk
  • Dairy Queen - 11 min walk

About this property

Hyatt Place Ottawa West

3-star hotel in the heart of Nepean
At Hyatt Place Ottawa West, you can look forward to a free breakfast buffet, a grocery/convenience store, and a coffee shop/cafe. Be sure to enjoy a meal at Starbucks, the onsite coffee shop. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, a TV in the lobby, and 2 meeting rooms
  • Smoke-free premises, a computer station, and an elevator
Room features
All 140 individually furnished rooms boast comforts such as laptop-compatible safes and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Highchairs and free infant beds
  • Bathrooms with showers and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Starbucks
  • Bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Sofa bed

Conveniences

  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1183 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

91% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

Does Hyatt Place Ottawa West have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hyatt Place Ottawa West?

As of Sept 28, 2022, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on Oct 10, 2022 start from CA $167.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Ottawa West pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 40 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Place Ottawa West?

Self parking is free at this property.

What time is check-in at Hyatt Place Ottawa West?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hyatt Place Ottawa West?

Check-out is at noon.

Where is Hyatt Place Ottawa West located?

Located in Nepean, this hotel is within 3 mi (5 km) of Queensway Carleton Hospital, Andrew Haydon Park, and Bayshore Shopping Centre. Bell Sensplex and Kanata Centrum Shopping Centre are also within 6 mi (10 km).

Can I cancel my reservation for free at Hyatt Place Ottawa West and receive a full refund?

Yes, Hyatt Place Ottawa West offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Ottawa West cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 442 out of 695 reviews
5 - Excellent 64%
Rating 4 - Good. 172 out of 695 reviews
4 - Good 25%
Rating 3 - Okay. 50 out of 695 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 695 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 695 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

YUFANG
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel room
Stayed 1 night in Sep 2022

3/5 Okay

Denis
Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall it wasn’t too bad except only the rooms being cleaned every 3 days!!!
Stayed 8 nights in Sep 2022

5/5 Excellent

Karen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our family when we decided to come and visit. That was our primary reason for choosing this hotel. We will come back!
Stayed 2 nights in Sep 2022

4/5 Good

Nazanin
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was new and clean. Staff were friendly. 20 minutes far from the city center.
Stayed 1 night in Sep 2022

5/5 Excellent

Carlene
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very lean.
Stayed 2 nights in Sep 2022

4/5 Good

Elvin Gene
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff. clean and nice room.
Stayed 2 nights in Sep 2022

5/5 Excellent

Fahmeed
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2022

5/5 Excellent

Mato
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place, so beautiful and the staff were amazing
Stayed 1 night in Sep 2022

4/5 Good

Jeremy, Kelowna
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfasts, clean, large bathroom helpful staff.
Stayed 2 nights in Sep 2022

5/5 Excellent

ANDREEA
Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful starting with the entrance. Nice people everywhere, big room with a living room area, free parking, good breakfast, very good internet service. We’ll be back for sure!
Stayed 6 nights in Aug 2022