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Seasonal outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

4.0/5 Very Good
1,000 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationOttawa Hospital Civic Campus14 min walk
Popular LocationCarleton University10 min drive
Popular LocationCanadian War Museum10 min drive
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

    4.9/5 guest room rating

    Room amenities

    • 250 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    4.7/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 4
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Studio, 1 King Bed, Non Smoking

    Room amenities

    • 380 sq ft
    • Sleeps 2
    More detailsStandard Studio, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

    Room amenities

    • 438 sq ft
    • Sleeps 4
    More detailsSuite, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Fireplace

    Room amenities

    • 325 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Fireplace

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Ottawa

Located in Ottawa, Best Western Plus Ottawa City Centre is in the city centre and near the airport. Byward Market Square and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lansdowne Park and Jacques Cartier Park. Looking to enjoy an event or a game? See what's going on at TD Place Stadium or Canadian Tire Centre. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Our guests love the hotel's quiet location.

Visit our Ottawa travel guide
Map
Popular Location

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk
  • Carleton University - 10 min drive
  • Canadian War Museum - 10 min drive
  • Lansdowne Park - 11 min drive
  • TD Place Stadium - 13 min drive

Getting around

  • Carling Station - 5 min drive
  • Ottawa Station - 10 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 15 min drive

Restaurants

  • Cafe 1274 — 1 min walk
  • Monkey Joe's - 2 min walk
  • Second Cup - 2 min walk
  • Thai Go - 3 min walk
  • Rockin' Johnny's - 3 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-friendly Ottawa hotel in Ottawa Division with free parking
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a 24-hour business centre and a conference centre are on-site. All 121 rooms offer conveniences such as fridges and microwaves, along with free WiFi, free wired Internet and flat-screen TVs. Room service (during limited hours), coffee/tea makers and free local calls are among the other amenities available to guests.
Best Western Plus Ottawa City Centre offers 121 forms of air-conditioned accommodation with a safe and coffee/tea makers. 48-inch Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2016.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Electric car charging station

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: CAD 5-15 for adults and CAD 3-10 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Seasonal outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Microwave
Fridge
Seasonal outdoor pool

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

Czech
English
French
Polish
Portuguese

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (1200 square feet of space)

Outdoors

Pool sunloungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Climate control (heating)
Hypo-allergenic bedding
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

48-inch flat-screen TV
TV/satellite channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 5 and CAD 15 for adults, and CAD 3 and CAD 10 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The seasonal pool will be open from July to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Ottawa City Centre Hotel
Ottawa Best Western
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Western Plus Macies Hotel

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Ottawa City Centre and receive a full refund?
Yes, Best Western Plus Ottawa City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Ottawa City Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Plus Ottawa City Centre?
As of Jul 5, 2020, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on Jul 12, 2020 start from CA $105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in Ottawa Division, this eco-friendly hotel is 0.7 mi (1.2 km) from Ottawa Hospital Civic Campus and within 3 miles (5 km) of Carleton University and Rideau Canal. TD Place Stadium and Lansdowne Park are also within 3 miles (5 km). Carling Station is 28 minutes by foot.

Guest reviews

Overall score and ratings for Best Western Plus Ottawa City Centre

4.0
Very Good
5 - Excellent
354
4 - Good
449
3 - Okay
119
2 - Mediocre
48
1 - Poor
30
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check in, large clean rooms, could hear the neighbors a bit louder than I expected but overall was a good experience.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Was great ,but there was no pen or paper to write on it as usual.

Stayed 1 night in Jun 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very comfortable, quiet, clean, and enjoyable. Good value for money.

    Stayed 3 nights in Jun 2020

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    Check in was very friendly and efficient. Room was clean and updated.

    Stayed 2 nights in Jun 2020