- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, large clean rooms, could hear the neighbors a bit louder than I expected but overall was a good experience.
Stayed 1 night in Jul 2020
Photo gallery
Guest reviews
Very Good
1,000 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Gym
Map
1274 Carling Ave, Ottawa, ON
Explore the area
Ottawa Hospital Civic Campus14 min walk
Carleton University10 min drive
Canadian War Museum10 min drive
Ottawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive
Choose dates to view prices
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
4.9/5 guest room ratingMore detailsRoom amenities
- 250 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
23 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – 48-inch flat-screen TV with premium channels and pay-per-view films
Food & Drink – Fridge, microwave, coffee/tea maker and limited room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking, renovated in September 2016
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
4.7/5 guest room ratingMore detailsRoom amenities
- 290 sq ft
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
27 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – 48-inch flat-screen TV with premium channels and pay-per-view films
Food & Drink – Fridge, microwave, coffee/tea maker and limited room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking, renovated in September 2016
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
4.5/5 guest room ratingMore detailsRoom amenities
- 320 sq ft
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
30 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – 48-inch flat-screen TV with premium channels and pay-per-view films
Food & Drink – Fridge, microwave, coffee/tea maker and limited room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking, renovated in September 2016
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Photos of Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
4.5/5 guest room ratingMore detailsRoom amenities
- 320 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – 48-inch flat-screen TV with premium channels and pay-per-view films
Food & Drink – Fridge, microwave, coffee/tea maker and limited room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking, renovated in September 2016
Connecting/adjoining rooms can be requested, subject to availabilityStandard Studio, 1 King Bed, Non Smoking
Photos of Standard Studio, 1 King Bed, Non Smoking
Standard Studio, 1 King Bed, Non Smoking
More detailsRoom amenities
- 380 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
35 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – 48-inch flat-screen TV with premium channels and pay-per-view films
Food & Drink – Kitchen with fridge, hob, microwave and dishwasher
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking, renovated in September 2016
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 2 Queen Beds, Non Smoking
Photos of Suite, 2 Queen Beds, Non Smoking
Suite, 2 Queen Beds, Non Smoking
More detailsRoom amenities
- 438 sq ft
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
41 square metres m2
Layout – Separate living room
Internet – Free WiFi and wired Internet access
Entertainment – 48-inch flat-screen TV with premium channels and pay-per-view films
Food & Drink – Kitchen with fridge, hob, microwave and dishwasher
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking, renovated in September 2016
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room, 1 King Bed, Non Smoking, Fireplace
Photos of Standard Room, 1 King Bed, Non Smoking, Fireplace
Standard Room, 1 King Bed, Non Smoking, Fireplace
More detailsRoom amenities
- 325 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
30 square metres m2
Relax - Fireplace
Internet – Free WiFi and wired Internet access
Entertainment – 48-inch flat-screen TV with premium channels and pay-per-view films
Food & Drink – Fridge, microwave, coffee/tea maker and limited room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk
Comfort – Air conditioning, climate-controlled heating and daily housekeeping
Non-Smoking, renovated in September 2016
Connecting/adjoining rooms can be requested, subject to availability
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Ottawa
Located in Ottawa, Best Western Plus Ottawa City Centre is in the city centre and near the airport. Byward Market Square and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lansdowne Park and Jacques Cartier Park. Looking to enjoy an event or a game? See what's going on at TD Place Stadium or Canadian Tire Centre. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Our guests love the hotel's quiet location.
Visit our Ottawa travel guideWhat's nearby
- Ottawa Hospital Civic Campus - 14 min walk
- Carleton University - 10 min drive
- Canadian War Museum - 10 min drive
- Lansdowne Park - 11 min drive
- TD Place Stadium - 13 min drive
Getting around
- Carling Station - 5 min drive
- Ottawa Station - 10 min drive
- Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 15 min drive
Restaurants
- Cafe 1274 — 1 min walk
- Monkey Joe's - 2 min walk
- Second Cup - 2 min walk
- Thai Go - 3 min walk
- Rockin' Johnny's - 3 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self parking
Electric car charging station
Food and drink
Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: CAD 5-15 for adults and CAD 3-10 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Fitness centre
Seasonal outdoor pool
Family friendly
Dry-cleaning service
Laundry facilities
Microwave
Fridge
Seasonal outdoor pool
Conveniences
ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services
Languages spoken
Czech
English
French
Polish
Portuguese
Business services
24-hour business centre
Computer station
Meeting rooms
Conference centre (1200 square feet of space)
Outdoors
Pool sunloungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Climate control (heating)
Hypo-allergenic bedding
Linens
Bathroom
Free toiletries
Hairdryer
Shower/bathtub combination
Entertainment
48-inch flat-screen TV
TV/satellite channels
Films for purchase
Premium channels
Food and drink
Coffee/tea maker
Microwave
Fridge
More
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in between 3:00 PM and midnight
Minimum check-in age - 19
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CAD 100 per accommodation, per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between CAD 5 and CAD 15 for adults, and CAD 3 and CAD 10 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
- Contactless check-in and contactless check-out are available.
- Individually wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.
We should mention
The seasonal pool will be open from July to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Plus Ottawa City Centre Hotel
Ottawa Best Western
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Western Plus Macies Hotel
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition
- Liked: Staff & service, amenities, property conditions & facilities
Was great ,but there was no pen or paper to write on it as usual.
Stayed 1 night in Jun 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, quiet, clean, and enjoyable. Good value for money.
Stayed 3 nights in Jun 2020
- Liked: Staff & service, amenities, property conditions & facilities
Check in was very friendly and efficient. Room was clean and updated.
Stayed 2 nights in Jun 2020
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