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Best Western Plus Ottawa City Centre

Photo gallery for Best Western Plus Ottawa City Centre

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Overview of Best Western Plus Ottawa City Centre

Best Western Plus Ottawa City Centre

3.0 star property

4.2/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

Explore the area

  • Popular LocationOttawa Hospital Civic Campus14 min walk
  • Popular LocationCarleton University11 min drive
  • Popular LocationCanadian War Museum12 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

Room options

About this area

Ottawa

Best Western Plus Ottawa City Centre is located in Civic Hospital - Experimental Farm - Central Park, a neighborhood in Ottawa, and is near the airport. Canada Agriculture and Food Museum and Nepean Museum are cultural highlights, and some of the area's landmarks include Peace Tower and Royal Canadian Mint. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or TD Place Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's quiet location.
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Map

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk
  • Lansdowne Park - 10 min drive
  • Carleton University - 11 min drive
  • Canadian War Museum - 12 min drive
  • TD Place Stadium - 13 min drive

Getting around

  • Carling Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • Bella's Bistro Italian - 19 min walk
  • Chesterfield's Gastro Dinner - 19 min walk
  • Napoli's Pizzeria - 19 min walk
  • Thyme & Again - 3 min drive

About this property

Best Western Plus Ottawa City Centre

3-star eco-friendly hotel revitalized in 2016 and located in Civic Hospital - Experimental Farm - Central Park
Consider a stay at Best Western Plus Ottawa City Centre and take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Full breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, ATM/banking services, and a computer station
  • Guest reviews speak highly of the quiet location
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and shower/tub combinations
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, Polish, Portuguese, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–noon on weekdays and 8:00 AM–noon on weekends: CAD 5-15 for adults and CAD 5-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1200 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - September 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 48-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Ottawa
Ottawa
Civic Hospital - Experimental Farm - Central Park
Civic Hospital - Experimental Farm - Central Park
Air conditioned
Air conditioned
Parking included
Parking included
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Business-friendly
Business-friendly
3 star
3 star

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 5 and CAD 15 for adults, CAD 5 and CAD 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from July 01 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Best Western Plus Ottawa City Centre have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on Dec 18, 2022 start from CA $126.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Ottawa City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Ottawa City Centre?

Self parking is free at this property.

What time is check-in at Best Western Plus Ottawa City Centre?

Check-in is from 4:00 PM - midnight.

What time is check-out at Best Western Plus Ottawa City Centre?

Check-out is at 11:00 AM.

Where is Best Western Plus Ottawa City Centre located?

Located in Civic Hospital - Experimental Farm - Central Park, this eco-friendly hotel is 0.7 mi (1.2 km) from Ottawa Hospital Civic Campus and 2.5 mi (4 km) from Carleton University. Commissioners Park and Canada Agriculture and Food Museum are also within 2 mi (3 km). Carling Station is 28 minutes by foot.

Can I cancel my reservation for free at Best Western Plus Ottawa City Centre and receive a full refund?

Yes, Best Western Plus Ottawa City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Ottawa City Centre cancellation policy on our site for more details about any exclusions or requirements.

Best Western Plus Ottawa City Centre Reviews

Best Western Plus Ottawa City Centre Reviews

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 464 out of 1001 reviews" "
" "5 - Excellent 46%
Rating 4 - Good. 406 out of 1001 reviews" "
" "4 - Good 41%
Rating 3 - Okay. 75 out of 1001 reviews" "
" "3 - Okay 7%
Rating 2 - Poor. 29 out of 1001 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 27 out of 1001 reviews" "
" "1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Derek
Liked: Cleanliness, staff & service, property conditions & facilities
Despite being an older building it was completely refurbished inside. Very clean and that’s what is important to me. I would stay there again.
Stayed 1 night in Nov 2022

4/5 Good

Elizabeth
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and ready, but had requested 2 extra pillows last month, and they apparently were put in another room, but they corrected it fast, and was upgraded to 2 queen beds from double for no extra charge ...that was real nice...will stay again as it's close to the hospital where I have to take my husband and it's clean. Thank you.
Stayed 2 nights in Nov 2022

4/5 Good

sue
Travelled with partner
Liked: Cleanliness, staff & service
Sherry at the front desk was a welcome breath of fresh air. A long time Employee, very informative and seems to love her job. Hotel is definitely Older and a little dated but clean. Parking was great. The cafe on site for dinner was awesome. Try the fish and chips !

4/5 Good

David
Travelled with partner
Liked: Cleanliness, staff & service
Size of room was great. The one elevator smelled of smoking.

5/5 Excellent

Kady
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely lovely. Called to check and make sure our room was good after we checked in. Breakfast at the downstairs cafe was good as well.

5/5 Excellent

Randolf
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is great! We didn’t know what to expect since it’s 3 stars, but it checks every box for us. Room is HUGE!
Stayed 1 night in Nov 2022

4/5 Good

Christian, Maple
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for 1 night.
Stayed 1 night in Sep 2022

5/5 Excellent

Brian
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. Parking was free and it was clean. No issues here
Stayed 1 night in Sep 2022

5/5 Excellent

Sean
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late in the evening and were greeted by very friendly staff. They upgraded our room free of charge. The room had a fairly large kitchenette with full fridge, dishwasher, hotplate and coffee maker. Our room had two queen size beds and a view of the pool. The bathroom was nothing overly special. It had a single sink and bathtub/ shower. But it was clean and a good size. The room was very clean and looked newly updated. Parking is free. Overall I would highly recommend this property.
Stayed 2 nights in Oct 2022

5/5 Excellent

Chantal
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a spacious room with a lovely kitchenette. Located close to a Metro and many coffee shops. Small strip mall across the road. Great for business trips
Stayed 3 nights in Oct 2022