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Hilton Garden Inn Ottawa Airport

Photo gallery for Hilton Garden Inn Ottawa Airport

Primary image
Indoor pool
Indoor pool
Evolution, Room, 1 King Bed with Sofa bed | Down comforters, desk, blackout drapes, soundproofing
Room, 1 King Bed | Down comforters, desk, blackout drapes, soundproofing

Overview of Hilton Garden Inn Ottawa Airport

Hilton Garden Inn Ottawa Airport

3-star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
2400 Alert Road, Ottawa, ON, K1V1S1

Explore the area

  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)3 min drive
  • Popular LocationRideau Carleton Raceway7 min drive
  • Popular LocationSouth Keys Shopping Centre7 min drive
  • Popular LocationCarleton University7 min drive

Room options

About this area

Ottawa

Near a train station, Hilton Garden Inn Ottawa Airport is in South End, a neighborhood in Ottawa with great airport proximity. Canada Agriculture and Food Museum and Museum of Nature are cultural highlights, and some of the area's landmarks include Peace Tower and Royal Canadian Mint. Dominion Arboretum and Nepean Sportsplex are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Rideau Carleton Raceway - 7 min drive
  • South Keys Shopping Centre - 7 min drive
  • Carleton University - 7 min drive
  • Lansdowne Park - 10 min drive
  • TD Place Stadium - 10 min drive

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • KS on the Keys - 3 min drive
  • Pho Mi Bo Ga - 3 min drive
  • Shawarma Palace - 3 min drive
  • Delivery Sushi - 3 min drive
  • Thai Lanna Cuisine - 3 min drive

About this property

Hilton Garden Inn Ottawa Airport

3-star hotel in the heart of South End
Shopping on site, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Hilton Garden Inn Ottawa Airport. For some rest and relaxation, visit the hot tub. The onsite restaurant, Garden Grille & Bar, features international cuisine. Free WiFi in public areas is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and multilingual staff
  • Express check-in, luggage storage, and an elevator
  • Guest reviews speak highly of the overall value and proximity to the airport
Room features
All guestrooms at Hilton Garden Inn Ottawa Airport feature perks such as air conditioning, as well as amenities like desk chairs and sound-insulated walls. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 50-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, Hungarian, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 9.95-16.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (7200 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 9.95 and CAD 16.95 per person (approximately)
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Airport have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on Oct 30, 2022 start from CA $128.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Ottawa Airport pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Airport?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Ottawa Airport?

Check-in is from 3 PM - anytime. Early check-in is available for a fee of CAD 50 (subject to availability).

What time is check-out at Hilton Garden Inn Ottawa Airport?

Check-out is at 11:00 AM. Late check-out is available for CAD 100.00 (subject to availability).

Where is Hilton Garden Inn Ottawa Airport located?

Located in South End, this hotel is 2.5 mi (4.1 km) from South Keys Shopping Centre and 2.8 mi (4.5 km) from Rideau Canal. Carleton University and Rideau Carleton Raceway are also within 6 mi (10 km).

Can I cancel my reservation for free at Hilton Garden Inn Ottawa Airport and receive a full refund?

Yes, Hilton Garden Inn Ottawa Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Ottawa Airport cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 757 out of 1271 reviews
5 - Excellent 60%
Rating 4 - Good. 329 out of 1271 reviews
4 - Good 26%
Rating 3 - Okay. 94 out of 1271 reviews
3 - Okay 7%
Rating 2 - Poor. 49 out of 1271 reviews
2 - Poor 4%
Rating 1 - Terrible. 42 out of 1271 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Kate
Liked: Cleanliness, staff & service
Wonderful room with lots of space. Staff was excellent. Having a restaurant and snack shop was very helpful.
Stayed 2 nights in Sep 2022

5/5 Excellent

Rigoberto
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, courteous staff and good restaurant
Stayed 1 night in Sep 2022

5/5 Excellent

Kevin
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to watch the airplanes at the airport
Stayed 1 night in Sep 2022

4/5 Good

Magdy
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked cleanliness, breakfast. I did not like noisy AC in swimming pool area.
Stayed 1 night in Sep 2022

5/5 Excellent

Betty Anne
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff/
Stayed 1 night in Sep 2022

5/5 Excellent

June
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel were very clean and the service were great
Stayed 2 nights in Sep 2022

4/5 Good

john carlo
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at midnight there where no luggage trolleys. I asked the front desk person and he said he did not know….. I had 100lb worth of luggage and said I needed a trolley but he said he did not have time at the moment. I was very patient and waited 15 minutes to no avail. I literally went into the restaurant kitchen my self and used a kitchen trolly. He looked at me like he did not care. This was my only bad experience at this hotel. The rest of my stay was very positive.
Stayed 5 nights in Sep 2022

5/5 Excellent

Tuga
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big clean and had all what I needed. Shatter is very helpful. Breakfast has good choices. Great staff
Stayed 1 night in Sep 2022

5/5 Excellent

Grant, Calgary
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very close to the Ottawa International Airport. Easy access to free shuttle. The hotel seemed very well run and staff were very friendly and helpful. Nothing comes to mind of anything I didn't like.
Stayed 1 night in Sep 2022

5/5 Excellent

Marilyn
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean & front desk fully staffed throughout night for very late arrivals after midnight
Stayed 1 night in Sep 2022