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Homewood Suites by Hilton Ottawa Downtown

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Dinner served, local cuisine
Exterior

Overview of Homewood Suites by Hilton Ottawa Downtown

Homewood Suites by Hilton Ottawa Downtown

4.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
361 Queen Street, Ottawa, ON, K1R 0C7

Explore the area

  • Popular LocationCanadian War Museum14 min walk
  • Popular LocationParliament Hill19 min walk
  • Popular LocationByward Market Square2 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)18 min drive

Room options

About this area

Ottawa

Homewood Suites by Hilton Ottawa Downtown is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station. National Arts Centre and Canadian War Museum are cultural highlights, and some of the area's attractions include Capital Information Kiosk and Elgin Street. Museum of Nature and Tag Zone - Indoor Paintless Paintball are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Canadian War Museum - 14 min walk
  • National Arts Centre - 15 min walk
  • Parliament Hill - 19 min walk
  • Parliament Building - 19 min walk
  • Byward Market Square - 2 min drive

Getting around

  • Lyon Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • Spin Kitchen & Bar - 4 min walk
  • LIFT Resto Lounge - 2 min walk
  • India Palace - 5 min walk
  • The Royal Oak Pubs - 6 min walk
  • Tim Hortons - 6 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel located in Downtown Ottawa
Parliament Hill and Byward Market Square are located near Homewood Suites by Hilton Ottawa Downtown, which provides a free breakfast buffet, a free grocery shopping service, and a free manager's reception. The onsite restaurant, Tulip Restaurant & Bar, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Self parking (surcharge), an electric car charging station, and a 24-hour front desk
  • Luggage storage, free newspapers, and 4 meeting rooms
  • An elevator, a front-desk safe, and ATM/banking services
  • Guest reviews give top marks for the family-friendly amenities and breakfast
Room features
All 171 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

Arabic, English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,715 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 51 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Homewood Suites by Hilton Ottawa Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Homewood Suites by Hilton Ottawa Downtown?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Ottawa Downtown on Jun 10, 2023 start from CA $254.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Ottawa Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 51 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Ottawa Downtown?

Self parking is available for CAD 25.00 per night.

What time is check-in at Homewood Suites by Hilton Ottawa Downtown?

Check-in is from 3:00 PM - anytime.

What time is check-out at Homewood Suites by Hilton Ottawa Downtown?

Check-out is at noon.

Where is Homewood Suites by Hilton Ottawa Downtown located?

Located in Downtown Ottawa, this hotel is within 1 mi (2 km) of Library and Archives Canada, Parliament Hill, and Byward Market Square. University of Ottawa and Carleton University are also within 3 mi (5 km). Lyon Station is only a 3-minute walk and Parliament Station is 8 minutes.

Homewood Suites by Hilton Ottawa Downtown Reviews

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1008 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 253 out of 1008 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 57 out of 1008 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 36 out of 1008 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 26 out of 1008 reviews" "
" "2 - Terrible 3%

9.2/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
In general great. Somehow the check-in was not ready on the fist day when I arrived around 4:45pm even though I have checked-in using APP and already indicated that I would arrive around 4pm.
Stayed 2 nights in May 2023

10/10 Excellent

Carole, GANANOQUE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is execellent.
Stayed 1 night in May 2023

6/10 Okay

Valentyna

Travelled with family
Disliked: Cleanliness, staff & service
I didn’t like line for breakfast, was not enough food for everyone, room without sleepers and robe, very dirty floor at pool, blanket with hall for 343$ per night.
Stayed 2 nights in May 2023

10/10 Excellent

Saurabh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambience and service
Stayed 1 night in May 2023

10/10 Excellent

Lenin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Loved this hotel, will book again for sure!
Stayed 2 nights in May 2023

10/10 Excellent

Vishal Shrikant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good and supportive.
Stayed 1 night in May 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

4/10 Poor

EMILIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in was very slow and annoying. The sofa bed is crap in a box but the hotel looks nice and the area is convenient.
Stayed 1 night in May 2023

8/10 Good

Francois

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

4/10 Poor

Joshua

Stayed 1 night in May 2023