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Overview of Arc The Hotel

Photo gallery

Guest reviews

4.1 / 5Very Good
2,009 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationNational Arts Centre5 min walk
Popular LocationParliament Hill8 min walk
RestaurantAd Mare1 min walk
RestaurantShawarma Express1 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)20 min drive

Choose dates to view prices

  • Intimate Queen Room

    4.4/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
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  • Majestic King Room

    4.5/5 guest room rating

    Room amenities

    • 170 sq ft
    • Sleeps 2
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  • Spacious Corner Suite

    4.3/5 guest room rating

    Room amenities

    • 304 sq ft
    • Sleeps 2
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  • Romantic Luxury Suite

    4.2/5 guest room rating

    Room amenities

    • 150 sq ft
    • Sleeps 2
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  • Cozy Family Double Room

    4.5/5 guest room rating

    Room amenities

    • 192 sq ft
    • Sleeps 4
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  • Premier King Room

    Room amenities

    • Sleeps 2
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About this area

Ottawa

Located in Ottawa, Arc The Hotel is in the city centre. National Arts Centre and Museum of Nature are cultural highlights, and travellers looking to shop may want to visit Byward Market Square and Rideau Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • National Arts Centre - 5 min walk
  • Parliament Hill - 8 min walk
  • Rideau Centre - 8 min walk
  • Shaw Centre - 10 min walk
  • Embassy of the United States - 14 min walk

Getting around

  • Bayview Station - 7 min drive
  • Ottawa Station - 9 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 20 min drive

Restaurants

  • ARC Lounge — 1 min walk
  • Ad Mare - 1 min walk
  • Shawarma Express - 1 min walk
  • Vanguard Building - 1 min walk
  • Fuel Bar - 2 min walk

About this property

Arc The Hotel

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Parliament Hill
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. All 112 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as memory foam beds and premium bedding. Other amenities available to guests include complimentary wireless Internet access, TVs and room service (during limited hours).
Arc The Hotel offers 112 forms of accommodation with laptop-compatible safes and free newspapers. Memory foam beds feature premium bedding. A pillow menu is available. This Ottawa hotel provides complimentary wireless Internet access.
Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: CAD 32 per day
Electric car charging station
Limited parking spaces
Parking height restrictions apply

Food and drink

Full breakfast available for a fee daily: CAD 10-30 per person
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

ATM/banking services
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space (8880 square feet)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Memory foam mattress
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

TV/satellite channels
TV

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
Dogs only
2 per room (up to 25 lb/11 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 10 and CAD 30 per person (approximately)
  • Valet parking fee: CAD 32 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Late check-out fee: CAD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    This property uses a grey water recycling system. Safety features at this property include carbon monoxide detector, a smoke detector and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Arc The Hotel and receive a full refund?
Yes, Arc The Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Arc The Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, Arc The Hotel allows dogs (limit 2 per room) with a maximum weight of up to 11 kg per pet. There's a fee of CAD 50 per accommodation, per stay.
How much is parking at this property?
Valet parking is available for CAD 32 per day. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for CAD 100.00 (subject to availability).
Where is this hotel located?
Located in Downtown Ottawa, this eco-friendly hotel is within a 10-minute walk of National Arts Centre, Parliament Hill, and Rideau Centre. Byward Market Square and Shaw Centre are also within 15 minutes. Bayview Station is 30 minutes by foot.

Guest reviews

4.1
Very Good
5 - Excellent
774
4 - Good
861
3 - Okay
245
2 - Mediocre
89
1 - Poor
40
4.4
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.1
Property condition

3/5

  • Liked: Staff & service

More 3 star than 4. Needs done updating. The valet parking is a back alley behind the hotel

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

I did not like that we could not of parked ourselves. We had to leave it on the front of the building and they would park it I was told that I got an upgarde and it look like a smaller one then in the picture that saw when I was booking the room. Front Desk wqas excellant.

Stayed 1 night in Mar 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Walls are paper thin. You hear the people next door talking and showering. The fire alarm went off twice in the morning.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Hotel is under renovation. Our room was clean and quiet but had not yet been updated. Loved the soaps. Room didn’t have a full length mirror. Service was friendly. I will say here again. Looking forward to the updates.

Stayed 1 night in Mar 2020