Choose dates to view prices

Hilton Garden Inn Ottawa Downtown

Photo gallery for Hilton Garden Inn Ottawa Downtown

Exterior
Indoor pool
Indoor pool
Hypo-allergenic bedding, down comforters, blackout drapes
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Hypo-allergenic bedding, down comforters, blackout drapes

Overview of Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown

3.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
361 Queen Street, Ottawa, ON, K1R 0C7

Explore the area

  • Popular LocationParliament Hill13 min walk
  • Popular LocationByward Market Square3 min drive
  • Popular LocationNational Gallery of Canada3 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)14 min drive

Room options

About this area

Ottawa

Located in Ottawa, Hilton Garden Inn Ottawa Downtown is in the city center. Canadian War Museum and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Famous Five Monument and Elgin Street are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Supreme Court of Canada - 5 min walk
  • Parliament Hill - 13 min walk
  • Peace Tower - 13 min walk
  • Byward Market Square - 3 min drive
  • National Gallery of Canada - 3 min drive

Getting around

  • Bayview Station - 2 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
  • Ottawa International Airport (YOW) - 14 min drive

Restaurants

  • Good Eats - 2 min walk
  • Baton Rouge - 2 min walk
  • Green Rebel - 4 min walk
  • Orchid Sushi - 4 min walk
  • Festival Japan - 4 min walk

About this property

Hilton Garden Inn Ottawa Downtown

3-star eco-friendly hotel located in Downtown Ottawa
Located close to Supreme Court of Canada and Parliament Hill, Hilton Garden Inn Ottawa Downtown provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. Be sure to enjoy a meal at Tulip Restaurant & Bar, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A front desk safe, wedding services, and multilingual staff
  • A computer station, 9 meeting rooms, and express check-in
  • Guest reviews say good things about the helpful staff and location
Room features
All 175 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and free newspapers. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and shower/tub combinations
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 20.95 for adults and CAD 10.48 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 9

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: CAD 20.95 for adults and CAD 10.48 for children (approximately)
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on Mar 4, 2023 start from CA $177.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Ottawa Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Downtown?

Self parking is available for CAD 25.00 per night.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton Garden Inn Ottawa Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Ottawa Downtown located?

Located in Downtown Ottawa, this eco-friendly hotel is within a 15-minute walk of Supreme Court of Canada and Parliament Hill. Canadian War Museum and University of Ottawa are also within 1 mi (2 km). Bayview Station is 22 minutes by foot.

Can I cancel my reservation for free at Hilton Garden Inn Ottawa Downtown and receive a full refund?

Yes, Hilton Garden Inn Ottawa Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Ottawa Downtown cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 751 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 206 out of 751 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 73 out of 751 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 40 out of 751 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 30 out of 751 reviews" "
" "2 - Terrible 4%

9.1/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

FILOMENA

Travelled with partner
Liked: Staff & service, property conditions & facilities
Visiting family and friends -- location was convenient

8/10 Good

Sergejs, TORONTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction across the hotel waking up early. Washroom on main floor - taps and soap dispensers didn't work.

10/10 Excellent

Joachim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and confortable, rooms were bigger than we expected, lots of space in the bathroom too. We loved it!

10/10 Excellent

Malkiet

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good service , clean place heated parking ,
Stayed 2 nights in Dec 2022

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Not the most sound-proof but thankfully there wasn't too much foot traffic in the hallway. Staff were friendly and helpful. Pool was nice but not the most friendly for little kids (shallow end was 4.5 feet).

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and parking

10/10 Excellent

EP

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. They were able to get us in early, which was super helpful with a kid in tow.
Stayed 1 night in Nov 2022

4/10 Poor

Michael, Chateauguay

Travelled with family
Liked: Cleanliness, property conditions & facilities
I did not like having to wait 40 minutes to check in. A bus with parents and a minor hockey team arrived right before and while that is not the fault of the hotel, they might want to have a group check in person vs regular guests who are in town for business and on a tighter schedule.
Stayed 1 night in Nov 2022

10/10 Excellent

Jeff

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Nov 2022

6/10 Okay

CHERNO

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds in the room was terrible. They need new beds. They don’t do housing keeping every day. You got to request new towels and everyday if you wants them
Stayed 2 nights in Nov 2022