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Overview of Hilton Garden Inn Ottawa Downtown

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Guest reviews

4.4 / 5Excellent
241 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationSupreme Court of Canada5 min walk
Popular LocationParliament Hill13 min walk
RestaurantGlue Pot1 min walk
RestaurantDana's Indian Cuisine1 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)14 min drive

Choose dates to view prices

  • Room, 1 King Bed (Small)

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
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  • Signature Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
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  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
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  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 2
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  • Signature Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
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  • Room, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 2
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  • Deluxe Room, 2 Queen Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
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  • Room, 1 King Bed (Drinks & Snacks)

    Room amenities

    • Sleeps 2
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  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

    Room amenities

    • Sleeps 4
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About this area

Ottawa

Located in Ottawa, Hilton Garden Inn Ottawa Downtown is in the city centre. Canadian War Museum and Canadian Museum of History are cultural highlights, and travellers looking to shop may want to visit Byward Market Square. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Supreme Court of Canada - 5 min walk
  • Parliament Hill - 13 min walk
  • National Arts Centre - 13 min walk
  • Canadian War Museum - 18 min walk
  • Shaw Centre - 18 min walk

Getting around

  • Bayview Station - 2 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 14 min drive

Restaurants

  • Tulip Restaurant & Bar — 1 min walk
  • Glue Pot - 1 min walk
  • Dana's Indian Cuisine - 1 min walk
  • Tim Hortons - 1 min walk
  • The Southern Cross - 1 min walk

About this property

Hilton Garden Inn Ottawa Downtown

3-star Ottawa hotel in Downtown Ottawa, near Supreme Court of Canada
Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and coffee/tea in a common area are on-site. All 175 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and microwaves. Room service (during limited hours), coffee/tea makers and free newspapers are among the other amenities available to guests. Weekly housekeeping is available.
Hilton Garden Inn Ottawa Downtown offers 175 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. 50-inch Flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Covered self parking: CAD 25.00 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 20.95 for adults and CAD 10.48 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

Indoor pool

Family friendly

Dry-cleaning service
Corner/local shop
Indoor pool
Laundry facilities
Microwave
Fridge

Conveniences

ATM/banking services
Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Dry-cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
Filipino
French
Hindi
Spanish

Business services

24-hour business centre
9 meeting rooms
Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding
Linens

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

50-inch flat-screen TV
Films for purchase
Satellite channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Free local calls
Free newspapers
Iron/ironing board
Phone
Restaurant dining guide

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
2 per room (up to 50 lb/23 kg)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 20.95 for adults and CAD 10.48 for children (approximately)
  • Covered self-parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 19 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6:00 AM to 11:00 AM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garn Inn Ottawa Hotel

Guest reviews

4.4
Excellent
5 - Excellent
136
4 - Good
80
3 - Okay
17
2 - Mediocre
4
1 - Poor
4
4.7
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and amazing room service great experience

Stayed 1 night in Apr 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Mar 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb 2020

      3/5

      • Liked: Property conditions & facilities, room comfort
      • Disliked: Staff & service

      Okay but not wonderful!!

      Nice new hotel. Check in was disappointing due to lack of the unfriendly front desk service. Breakfast was good. The room was big and clean.

      Stayed 1 night in Feb 2020