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Radisson Hotel Kitchener Waterloo

Photo gallery for Radisson Hotel Kitchener Waterloo

Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Premium Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Radisson Hotel Kitchener Waterloo

Radisson Hotel Kitchener Waterloo

3.5 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
Map
2960 King St E, Kitchener, ON, N2A1A9

Explore the area

  • Popular LocationFairview Park14 min walk
  • Popular LocationChicopee Tube Park15 min walk
  • Popular LocationChicopee Ski and Summer Resort15 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)8 min drive

Room options

About this area

Kitchener

Located in Kitchener, Radisson Hotel Kitchener Waterloo is in the business district and near the airport. Conrad Centre for the Performing Arts and Waterloo Region Museum are cultural highlights, and travelers looking to shop may want to visit Fairview Park and Conestoga Mall. Chicopee Tube Park and Grand River Rocks are also worth visiting. Spend some time exploring the area's activities, including ski lifts, ski runs, and skiing.
Visit our Kitchener travel guideOpens in a new window
Map

What's nearby

  • Fairview Park - 14 min walk
  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Rockway Golf Course - 3 min drive
  • Waterloo Region Museum - 6 min drive

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 58 min drive

Restaurants

  • 126 Chinese Restaurant - 4 min walk
  • The Bent Elbow - 4 min walk
  • Bangkok Cuisine - 5 min walk
  • Wimpy's Diner - 6 min walk
  • Lin Hai Sushi - 11 min walk

About this property

Radisson Hotel Kitchener Waterloo

3.5-star hotel in the business district
Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Radisson Hotel Kitchener Waterloo. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Breakfast (surcharge), express check-out, and a ballroom
  • A banquet hall, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews say good things about the breakfast, helpful staff, and overall condition
Room features
All 172 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
Other amenities include:
  • Free cribs/infant beds and day beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Arabic, English, French, German, Hindi, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:30 AM: CAD 8.95 per person
  • 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1785 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to December 31:
  • Dining venue(s)
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 45.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per day
  • Cleaning fee: CAD 3.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: CAD 8.95 per person (approximately)
  • Pet fee: CAD 45.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kitchener Radisson Hotel
Radisson Hotel Kitchener
Radisson Hotel Kitchener Waterloo
Radisson Hotel Waterloo
Radisson Waterloo
Kitchener Radisson
Radisson Hotel Kitchener Ontario
Radisson Kitchener
Radisson Kitchener Waterloo
Radisson Kitchener Waterloo
Radisson Hotel Kitchener Waterloo Hotel
Radisson Hotel Kitchener Waterloo Kitchener
Radisson Hotel Kitchener Waterloo Hotel Kitchener

Frequently asked questions

Is Radisson Hotel Kitchener Waterloo pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 45.00 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Radisson Hotel Kitchener Waterloo?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Radisson Hotel Kitchener Waterloo on Feb 12, 2023 start from CA $140.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Radisson Hotel Kitchener Waterloo?

Self parking is free at this property.

What time is check-in at Radisson Hotel Kitchener Waterloo?

Check-in is from 3:00 PM - anytime.

What time is check-out at Radisson Hotel Kitchener Waterloo?

Check-out is at noon.

Where is Radisson Hotel Kitchener Waterloo located?

Situated near the airport, this hotel is within 1 mi (2 km) of Fairview Park, Chicopee Tube Park, and Chicopee Ski and Summer Resort. Rockway Golf Course and Kitchener Memorial Auditorium Complex are also within 3 mi (5 km).

Can I cancel my reservation for free at Radisson Hotel Kitchener Waterloo and receive a full refund?

Yes, Radisson Hotel Kitchener Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Radisson Hotel Kitchener Waterloo cancellation policy on our site for more details about any exclusions or requirements.

Radisson Hotel Kitchener Waterloo Reviews

Radisson Hotel Kitchener Waterloo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 1009 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 388 out of 1009 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 159 out of 1009 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 68 out of 1009 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 59 out of 1009 reviews" "
" "2 - Terrible 6%

8.3/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

7.8/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction Reno in lobby but room is excellent.
Stayed 1 night in Feb 2023

2/10 Terrible

Shereena

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property filthy from Renovations, car broken into in hotel parking lot, lots of dust all over, dirty sheets and towels, kid got stuck in elevator and no one to help and it goes on, terrible experience never again!
Stayed 1 night in Jan 2023

2/10 Terrible

Nicola , b

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under construction. So much dust. The location was unsafe. Had homeless people inside and walking around the lobby and was hanging outside smoking up. Our friend's car got broken into and my 4 year old son had the elevator door closed right on him as he was getting into the elevator. Had to pry the doors open as the elevator doors didn't automatically open. Called for help and not one staff member came to my aid. The room was okay, however, housekeeping missed a wet dirty towel and it was rolled up and kept with the clean towels. Will never go to this hotel again.
Stayed 1 night in Jan 2023

2/10 Terrible

Sharman

Disliked: Cleanliness, amenities, property conditions & facilities
Property in the middle renovation hard, dusty, no water no snacks, hard to move around with bags. Not a pleasant stay

6/10 Okay

Dave

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Have stayed here many times. Room was newly renovated and very nice. Whole building was being renovated. Check in counter was moved, restaurant not open, elevators dirty. A pipe had burst and there was no water for the first hour of our visit. Took overnight until we got hot water. WIFI was no good. Staff did give us bottles of water. Expedia website indicated some construction, but nothing like we experienced.
Stayed 1 night in Dec 2022

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel was in the most convenient area for our purpose. There was a big mall right down the street as well as a movie theatre and tons of restaurants right in the direct area. The rooms were extremely nice, as they have just been re-modelled. The only reason I gave a poor rating for the condition of the hotel and the amenities is because the entire lobby is under construction currently and the restaurant was not open.
Stayed 2 nights in Dec 2022

2/10 Terrible

Sue

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The “One Bedroom Suite” I booked was not available due to the major construction. They said the pictures were wrong on the Internet & wanted the same price for a regular room! We did not stay there - hopefully it is not an issue getting our money back …
Stayed 1 night in Nov 2022

6/10 Okay

Derick

Stayed 2 nights in Oct 2022

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Oct 2022

4/10 Poor

Andrew

Stayed 1 night in Oct 2022