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Radisson Hotel Kitchener Waterloo

Photo gallery for Radisson Hotel Kitchener Waterloo

Lobby
Indoor Pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Radisson Hotel Kitchener Waterloo

Radisson Hotel Kitchener Waterloo

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
2960 King St E, Kitchener, ON, N2A1A9

Explore the area

  • Popular LocationFairview Park9 min walk
  • Popular LocationChicopee Tube Park15 min walk
  • Popular LocationChicopee Ski and Summer Resort15 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)8 min drive

Choose dates to view prices

About this area

Kitchener

Located in Kitchener, Radisson Hotel Kitchener Waterloo is in the business district and near the airport. TheMuseum and Conrad Centre for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Fairview Park and Conestoga Mall. Chicopee Tube Park and Grand River Rocks are also worth visiting. Spend some time exploring the area's activities, including ski runs, skiing, and ski lifts.
Visit our Kitchener travel guideOpens in a new window
Map

What's nearby

  • Fairview Park - 9 min walk
  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Rockway Golf Course - 3 min drive
  • Waterloo Region Museum - 6 min drive

Getting around

  • Kitchener Station - 7 min drive
  • Pearson Intl. Airport (YYZ) - 58 min drive

Restaurants

  • 126 Chinese Restaurant — 4 min walk
  • The Bent Elbow — 4 min walk
  • Bangkok Cuisine — 5 min walk
  • Fork and Cork grill — 8 min walk
  • Lin Hai Sushi — 11 min walk

About this property

Radisson Hotel Kitchener Waterloo

3.5-star hotel with 24-hour business center and 24-hour front desk
Along with a 24-hour business center, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. All 172 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find coffee makers, free newspapers, and free bottled water.
Radisson Hotel Kitchener Waterloo offers 172 accommodations with complimentary newspapers and complimentary bottled water. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 10.95 per person

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Polish
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1785 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 45.00 per accommodation, per night
Dogs and cats welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 10
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 10.95 per person (approximately)
  • Pet fee: CAD 45.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kitchener Radisson Hotel
Radisson Hotel Kitchener
Radisson Hotel Kitchener Waterloo
Radisson Hotel Waterloo
Radisson Waterloo
Kitchener Radisson
Radisson Hotel Kitchener Ontario
Radisson Kitchener
Radisson Kitchener Waterloo
Radisson Kitchener Waterloo
Radisson Hotel Kitchener Waterloo Hotel
Radisson Hotel Kitchener Waterloo Kitchener
Radisson Hotel Kitchener Waterloo Hotel Kitchener

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 341 out of 994 reviews
5 - Excellent 34%
Rating 4 - Good. 406 out of 994 reviews
4 - Good 41%
Rating 3 - Okay. 148 out of 994 reviews
3 - Okay 15%
Rating 2 - Poor. 59 out of 994 reviews
2 - Poor 6%
Rating 1 - Terrible. 40 out of 994 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Access to the steak house from the hotel was locked
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Liked: Staff & service
The staff are great, hotel is clean enough. The hotel smells when you enter the foyer, very strong. It seemed as though it may be a quarantine hotel for Covid as well. Wouldn't stay again.
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
Ease of freeway connection.
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
Our room wasn’t ready for check-in and we were told it would take 10-15 mins and they’d bring to our friend’s hotel room. After approx 40 mins of waiting our room was ready and on the phone they said they’ll come drop it off. Our friend’s room was on the second floor, and after 10 mins of waiting we decided to go down to the front desk to just grab it ourselves, to which they responded ‘oh we were JUST about to bring it up’. Room’s A/C had a distinct dusty smell, and the bathroom had pieces of hair on the floor. This is supposedly a cleaned unit. Wouldn’t recommend booking.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very polite and professional. We bought the breakfast buffet vouchers during check-in. As soon as we went into the room, everything went downhill. There was human hair on the bathroom counter, stains all over the carpet, a musty mold smell, writing on the mirror visible with steam from the shower, and the beds and pillows were the most uncomfortable bed I've ever felt. They were remote control that caused bruises. The buffet lady was very rude and only allowed very small portions due to their limited stock. Once a line grew, she raised her voice in the lobby at the front desk worker to call backup. As we looked around, no one was eating the food while looking disappointed and confused. I would never stay or recommend this hotel.
Stayed 1 night in Aug 2021