Title: C Hotel by Carmen's, BW Premier Collection - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # C Hotel by Carmen's, BW Premier Collection Hotel in Hamilton with an indoor pool and a restaurant ## Photo gallery for C Hotel by Carmen's, BW Premier Collection ![Lobby - C Hotel by Carmen's, BW Premier Collection (Hamilton)](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/477eaf4f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast and dinner served, Italian cuisine - C Hotel by Carmen's, BW Premier Collection (Hamilton)](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/cf5ee64b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - C Hotel by Carmen's, BW Premier Collection (Hamilton)](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/906233fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - C Hotel by Carmen's, BW Premier Collection (Hamilton)](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/c783062f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - C Hotel by Carmen's, BW Premier Collection (Hamilton)](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/4c2d8713.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in North Hannon, C Hotel by Carmen's, BW Premier Collection offers a warm welcome with Baci Ristorante serving breakfast and dinner. Enjoy an indoor pool, connect to in-room WiFi, explore the grocery/convenience store or unwind at the bar. Previous guests have praised the helpful staff. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free WiFi - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) ![Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/80443ef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) 9.4 Exceptional 27 reviews ### Highlights Fireplace Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchenette Refrigerator LCD TV Hypo-allergenic bedding - 597 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Non Smoking ![Suite, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/08ce7ca3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Air conditioning Free cribs/infant beds Refrigerator LCD TV Hypo-allergenic bedding Private bathroom Hair dryer Rainfall showerhead - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) ![Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/3a05ba45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator LCD TV Hypo-allergenic bedding Private bathroom Hair dryer - Sleeps 6 - 2 King Beds ### View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) ![Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/c5ad458d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) 10.0 Exceptional 4 reviews ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Hypo-allergenic bedding Private bathroom Hair dryer - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking ![Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/b736738c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 9.8 Exceptional 8 reviews ### Highlights Air conditioning Free cribs/infant beds Refrigerator LCD TV Hypo-allergenic bedding Private bathroom Hair dryer Rainfall showerhead - Sleeps 2 - 1 King Bed ### View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) ![Fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/5000000/4510000/4500900/4500879/eff120ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Hypo-allergenic bedding Private bathroom Hair dryer - Sleeps 6 - 2 King Beds ### King Suite - Non Smoking - Sleeps 2 ### Queen Suite with Two Queen Beds - Non Smoking - Sleeps 4 ### King Bed Suite with Kitchenette - Sleeps 4 ### Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed - Sleeps 4 ### Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette - Sleeps 6 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/111000000/110410000/110405000/110404947/4a7742b1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hamilton Upper James by IHG Kernighan - Breakfast included - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 395 reviews CA $134 CA $157 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton-Upper-James.h110404947.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=3963&destination=Hamilton (and vicinity)&destType=MARKET&latLong=43.25658,-79.871643&searchId=7a794406-06c8-4fdc-bf44-37dc43545dee&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/104000000/103770000/103763800/103763728/65876908_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Candlewood Suites Burlington Conference Centre by IHG Burlington - 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Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 728 reviews CA $189 CA $222 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hamilton-Hotels-TownePlace-Suites-By-Marriott-Hamilton.h50588279.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=3963&destination=Hamilton (and vicinity)&destType=MARKET&latLong=43.25658,-79.871643&searchId=7a794406-06c8-4fdc-bf44-37dc43545dee&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamilton-Hotels-Best-Western-Premier-C-Hotel-By-Carmens.h4500879.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamilton-Hotels-Best-Western-Premier-C-Hotel-By-Carmens.h4500879.Hotel-Information) ## About the area Located in North Hannon, a neighborhood in Hamilton, C Hotel by Carmen's, BW Premier Collection is near the airport. The area's natural beauty can be seen at Buttermilk Falls and Felker's Falls Conservation Area, while Zoetic Theatre and Hamilton Museum of Steam & Technology National Historic Site are cultural highlights. Lazermania and Hamilton Children's Museum are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. [Visit our Hamilton travel guide](https://www.expedia.ca/Hamilton.dx3963) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.19391%2C-79.82285&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ObHPDA1j761qWendHOR0dQzUsZs=) 1530 Stone Church Rd E, Hamilton, ON, L8W3P9 ### What's nearby - ![UNESCO World Biosphere Reserve: The Niagara Escarpment Close look of Albion Falls - One of the 70+ waterfalls in the city of waterfalls - Hamilton, Ontario, Canada. #Canada #Ontario #Hamilton #waterfall #Autumn #Fall #AlbionFalls #hiking #stream #waterfalls #NiagaraEscarpment #NorthAmerica #AdventurePacked #LikeALocal](https://images.trvl-media.com/place/6057867/8737f5c9-dece-45ee-8248-fb5853f12a6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Albion Falls 13 min walk \- 1.1 km - ![UNESCO World Biosphere Reserve: Niagara Escarpment Fall exploring this unknown Buttermilk Falls in Upper King’s Forest Park, Hamilton, Ontario, Canada, it’s one of the 70+ waterfalls located in this “City of Waterfalls”. #Canada #Ontario #Hamilton #Waterfall #GreatOutdoors #Fall #Autumn #escarpment](https://images.trvl-media.com/place/6057867/03134b86-1e10-41ba-8d9d-a6b91ef7400a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Buttermilk Falls 4 min drive \- 2.2 km - Splitsville Hamilton 3 min walk \- 0.3 km - Eramosa Karst Conservation Area 16 min walk \- 1.4 km - Mohawk Side Trail Trailhead 5 min drive \- 3.6 km ### Getting around - Hamilton GO Centre 19 min drive - John C. Munro Hamilton Intl. Airport (YHM) 21 min drive ### Restaurants - Starbucks 13 min walk - McDonald's 10 min walk - The Brown Barrel Eatery 3 min drive - Arby's 3 min drive - Tim Hortons 16 min walk ## About this property ### C Hotel by Carmen's, BW Premier Collection Hotel located in North Hannon At C Hotel by Carmen's, BW Premier Collection, you can look forward to a grocery/convenience store, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Baci Ristorante, offers breakfast and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool - Free self parking - Full breakfast (surcharge), an electric car charging station, and express check-out - A computer station, a 24-hour front desk, and an elevator - Guest reviews speak highly of the helpful staff Room features All 52 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Hypo-allergenic bedding and free cribs/infant beds - Bathrooms with rainfall showers and free toiletries - 55-inch LCD TVs with premium channels and DVD players - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/10200/10136/fffacfdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glenerin Inn Erin Mills - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 1,008 reviews CA $178 CA $213 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=10136&PinnedHotelID=10136&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/563400/563386/702d96ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GLō Best Western Mississauga Corporate Centre Gateway - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,009 reviews CA $107 CA $128 total includes taxes & fees Feb 1 - 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Parking included 9.2 Wonderful 673 reviews CA $184 CA $220 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=32730517&PinnedHotelID=32730517&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/75000000/74040000/74035500/74035472/4821eb94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bloom Mississauga, Tapestry Collection by Hilton Gateway - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,185 reviews CA $114 CA $137 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=74035472&PinnedHotelID=74035472&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4500879&PinnedHotelID=4500879&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4500879,10136,563386,1695981,861681) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 10 to 20 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Baci Ristorante ### Things to do - Indoor pool - TV in common areas ### Family friendly - DVD player - Grocery/convenience store - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave ### Guest services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Proposal/romance packages - Wedding services ### Business services - 17,997 square feet of conference space - 24-hour business center - 3 meeting rooms - Computer station ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 6 floors - Ballroom - Banquet hall - Built in 2011 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 55-inch LCD TV with premium digital channels - DVD player - iPod dock - MP3 dock ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 150.00 per accommodation, per stay - A damage deposit of CAD 250.00 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately CAD 10 to 20 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve high chair This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) ### We should mention Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Best Western Premier C Carmen's Best Western Premier C Carmen's Hamilton Best Western Premier C Hotel Carmen's Best Western Premier C Hotel Carmen's Hamilton BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario Hotel Best Western Premier C Hotel by Carmen's Hamilton Best Western Premier C Hotel Carmen's Hamilton Best Western Premier C Hotel Carmen's Best Western Premier C Carmen's Hamilton Best Western Premier C Carmen's Hamilton Best Western Premier C Hotel by Carmen's Hotel Hotel Best Western Premier C Hotel by Carmen's Best Western Premier C Hotel by Carmen's Hamilton Premier C By Carmen's Hamilton ## Frequently asked questions ### Does C Hotel by Carmen's, BW Premier Collection have a pool? ### How much does it cost to stay at C Hotel by Carmen's, BW Premier Collection? ### Is C Hotel by Carmen's, BW Premier Collection pet-friendly? ### How much is parking? ### What time is check-in at C Hotel by Carmen's, BW Premier Collection? ### What time is check-out at C Hotel by Carmen's, BW Premier Collection? ### Where is C Hotel by Carmen's, BW Premier Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## C Hotel by Carmen's, BW Premier Collection Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.4 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 755 8 - Good 190 6 - Okay 33 4 - Poor 12 2 - Terrible 18 ## Reviews ### 8/10 Good #### Richard Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities Only stayed for one night but the place was clean and the staff friendly. ##### Richard Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Ethan Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and staff were friendly and helpful ##### Ethan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mark Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Always a nice place to stay in Hamilton, Ontario. Clean and comfortable with a nice bar and restaurant. ##### Mark Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Terry Dec 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities reception was very welcoming room was extremely clean and quiet ##### Terry Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Santine Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean hotel. High class. Very comfortable rooms and comfortable beds. Tons of parking even with events going on. Was perfect for a one night stay. ##### Santine Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Scott Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was incredibly large, clean and amenities were excellent. Staff were very friendly at check in and out. It should be noted that while credit card is the preferred method of payment, they will accept debit/cash. ##### Scott Stayed 1 night in Dec 2025 ### 8/10 Good #### ROBERT Dec 27, 2025 Liked: Cleanliness, amenities Room was clean . Jacuzzi tub had sign on it, out of order. Halls seem a little worn, dated. Ample parking, pool looked lovely. ##### ROBERT Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Wendy Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel. Excellent staff. ##### Wendy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Akon Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We visited Hamilton for our close friend's vow renewal at the Carmen Centre. So we stayed a night. The bed was comfortable and it was quiet so we had a good night rest. Would definitely recommend. ##### Akon Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Paul Jun 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and great staff ##### Paul Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Nancy Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay and easy drive to the airport. Lots of dining options around. Great visual appeal - love the decorating. ##### Nancy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mylene Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and beautiful, however, unfortunately, we had trouble with the door not unlocking properly so we had to move to a different room. Theresa did an amazing job getting us relocated and giving us a complementary breakfast for the inconvenience. We still had a wonderful evening and were very comfortable during our stay. ##### Mylene Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Christine Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and the hotel was beautiful. Our room was clean and very comfortable ##### Christine Stayed 1 night in Jul 2025 ### 10/10 Excellent #### LeeAnne May 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay The room was great, all the staff were very friendly and the hotel is conveniently located. Beds were super comfortable and the coffee machine was excellent ##### LeeAnne Stayed 1 night in May 2025 ### 10/10 Excellent #### Cayla May 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cant enough good things about the hotel, amazing staff, 10/10 would stay again ##### Cayla Stayed 4 nights in May 2025 ### 10/10 Excellent #### Debra Oct 26, 2025 Liked: Cleanliness We did not eat at the hotel but I understand the food is great! Everything was wonderful except for the parking. We arrived late and there was not a parking spot to be found other than across the street in overflow parking. ##### Debra Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Drew Dec 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice clean and quiet place to stay. ##### Drew Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Dominic Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When I stayed. The room was clean at first sight, and thought the rest of the room as well. The lobby staff was nice. Was here for a wedding so the hall next door was also beautiful. If u want to have a wedding here I would do so for a good price. ##### Dominic Stayed 1 night in Sep 2025 ### 6/10 Okay #### M Cecilia Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My only frustration is getting breakfast is not easy - no one picking up the phone at the restaurant several times I stayed here - getting directed to coffee at 2nd floor in the morning when I wanted brewed urn to my room. Front desk staff great - male staff in restaurant one morning was helpful - he was the only one. Checking in and out easy. Cookies at the counter a nice touch. ##### M Cecilia Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Krista Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome place! Rooms are extremely clean and staff friendly. ##### Krista Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Shaina Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was quiet, clean, and sophisticated looking. Really loved the shower. Staff was amazing. ##### Shaina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Samantha Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Excellent stay, check in was quick and easy. Bed was comfortable ##### Samantha Stayed 1 night in Feb 2025 ### 8/10 Good #### Stacey Mar 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice hotel over all and great location when attending events at Carmen’s ##### Stacey ### 10/10 Excellent #### Hansel Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place nice room, clean and safe. ##### Hansel Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Nancy Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was clean and our room had the perfect setup. The beds were super comfortable. I had the best sleep! The staff was friendly and the front desk always had apples, oranges and cookies for snacks. ##### Nancy Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Wingate by Wyndham Kanata West Ottawa](https://www.expedia.ca/Ottawa-Hotels-Wingate-Kanata-West-Ottawa.h42521073.Hotel-Information) > > [reStays Ottawa](https://www.expedia.ca/Ottawa-Hotels-Re-Ottawa.h57577253.Hotel-Information) > > [Stone Mill Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Stone-Mill-Inn.h8663236.Hotel-Information) > > [The Charles Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-The-Charles-Hotel.h6615379.Hotel-Information) > > [Residence & Conference Centre Toronto Downtown George Brown Polytechnic Campus Accommodation](https://www.expedia.ca/Toronto-Hotels-Residence-Conference-Centre-Toronto-Downtown-George-Brown-College.h17722888.Hotel-Information) > > [Saintlo Ottawa Jail Hostel](https://www.expedia.ca/Ottawa-Hotels-HI-Ottawa-Jail-Hostel.h9354967.Hotel-Information) > > [Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Hotel-Suites-St-Catharines-Conference-Center.h2572.Hotel-Information) > > [White Oaks Resort & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > > [avid hotel Toronto - Vaughan Southwest by IHG](https://www.expedia.ca/Toronto-Hotels-Avid-Hotel-Toronto-Vaughan-Southwest.h71127796.Hotel-Information) > > [Staybridge Suites Hamilton Downtown by IHG](https://www.expedia.ca/Hamilton-Hotels-Staybridge-Suites-Hamilton-Downtown.h5196309.Hotel-Information) > > [Holiday Inn Express Niagara-On-The-Lake by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Niagara-On-The-Lake.h21599984.Hotel-Information) > > [Falls Lodge and Suites](https://www.expedia.ca/Niagara-Falls-Hotels-Falls-Inn-Suites.h35228089.Hotel-Information) > > [House by the Side of the Road](https://www.expedia.ca/Hamilton-Hotels-House-By-The-Side-Of-The-Road.h10446769.Hotel-Information) > > [Chelsea Hotel, Toronto](https://www.expedia.ca/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > > [Harbour House](https://www.expedia.ca/Niagara-Falls-Hotels-Harbour-House.h1675928.Hotel-Information) > > [Hilton Garden Inn Niagara-on-the-Lake](https://www.expedia.ca/Niagara-Falls-Hotels-Hilton-Garden-Inn-Niagara-On-The-Lake.h1327316.Hotel-Information) > > [The Shaw Club Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-The-Shaw-Club-Hotel.h1492022.Hotel-Information) > > [Haven Inn](https://www.expedia.ca/Hamilton-Hotels-Hamilton-Inn-Motel.h42484456.Hotel-Information) > > [Cozy Log Cabin overlooking a beautiful vineyard along the wine trail 🍇](https://www.expedia.ca/Hamilton-Hotels-Cozy-Log-Cabin-Overlooking-Beautiful-Vineyard-Along-A-Wine-Trail.h89152654.Hotel-Information) > > [Strata Hotel](https://www.expedia.ca/Kingston-Hotels-Thriftlodge-Kingston.h918767.Hotel-Information) > > [Chestnut Residence - Campus Accommodation](https://www.expedia.ca/Toronto-Hotels-Chestnut-Residence-And-Conference-Centre-University-Of-Toronto.h10004406.Hotel-Information) > > [124 on Queen Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-124-On-Queen-Hotel-Spa.h12034264.Hotel-Information) > > [The Laundry Rooms Augusta Hamilton](https://www.expedia.ca/Hamilton-Hotels-The-Laundry-Rooms-Augusta-Hamilton.h83777581.Hotel-Information) > > [Revery Toronto Downtown, Curio Collection by Hilton](https://www.expedia.ca/Toronto-Hotels-Revery-Toronto-Downtown.h2232458.Hotel-Information) > > [Staybridge Suites Niagara-On-The-Lake by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Staybridge-Suites-Niagara-On-The-Lake.h21511334.Hotel-Information) > > [Waterfront Hillside Villa- Resort where luxury & nature unite](https://www.expedia.ca/Hamilton-Hotels-Waterfront-Hillside-Villa-Resort-Where-Luxury-Nature-Unite.h87581670.Hotel-Information) > > [Courtyard by Marriott Kitchener](https://www.expedia.ca/Kitchener-Hotels-Radisson-Hotel-Kitchener-Waterloo.h446570.Hotel-Information) > > [Pring Guesthouse - Hostel](https://www.expedia.ca/Hamilton-Hotels-Hamilton-Guesthouse-At-The-Pring.h9816505.Hotel-Information) > > [Oban Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Oban-Inn.h903217.Hotel-Information)