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Staybridge Suites Niagara-on-the-lake, an IHG Hotel

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Indoor pool
Hypo-allergenic bedding, desk, laptop workspace, soundproofing
Hypo-allergenic bedding, desk, laptop workspace, soundproofing
Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Overview of Staybridge Suites Niagara-on-the-lake, an IHG Hotel

Staybridge Suites Niagara-on-the-lake, an IHG Hotel

3 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
524 York Road, Niagara-on-the-Lake, ON, L0S1J0

Explore the area

  • Popular LocationFallsview Casino10 min drive
  • Popular LocationHorseshoe Falls13 min drive
  • Popular LocationNiagara Falls State Park15 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)45 min drive

Choose dates to view prices

About this area

Niagara-on-the-Lake

Located in Niagara-on-the-Lake, Staybridge Suites Niagara-on-the-lake, an IHG Hotel is in a shopping district. FirstOntario Performing Arts Centre and Shaw Festival Theatre are cultural highlights, and travelers looking to shop may want to visit Outlet Collection at Niagara and Clifton Hill. Meridian Centre and Whirlpool Aero Car are also worth visiting.
Visit our Niagara-on-the-Lake travel guideOpens in a new window
Map

What's nearby

  • Niagara College Niagara-on-the-Lake Campus - 12 min walk
  • Outlet Collection at Niagara - 19 min walk
  • Fallsview Casino - 10 min drive
  • Horseshoe Falls - 13 min drive
  • Niagara Falls State Park - 15 min drive

Getting around

  • St. Catharines Station - 9 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 53 min drive

Restaurants

  • Liv Restaurant — 14 min walk
  • Play Urban Cafe — 15 min walk
  • Bench•mark restaurant — 15 min walk
  • Aroma Espresso Bar — 16 min walk
  • The Dinner House 29 — 4 min drive

About this property

Staybridge Suites Niagara-on-the-lake, an IHG Hotel

3-star Niagara-on-the-Lake hotel in Glendale, near Niagara College Niagara-on-the-Lake Campus
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities. All rooms are soundproofed and offer free WiFi and free local calls. Guests will find kitchens with refrigerators, stovetops, microwaves, and dishwashers.
Staybridge Suites Niagara-on-the-lake, an IHG Hotel offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Public winery tours

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per stay
2 per room (up to 60 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Niagara-on-the-lake Aparthotel
Staybridge Suites Niagaraonth
Staybridge Suites Niagara on the lake
Staybridge Suites Niagara on the lake an IHG Hotel
Staybridge Suites Niagara-on-the-lake, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 507 out of 620 reviews
5 - Excellent 82%
Rating 4 - Good. 96 out of 620 reviews
4 - Good 15%
Rating 3 - Okay. 9 out of 620 reviews
3 - Okay 1%
Rating 2 - Poor. 4 out of 620 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 620 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities, good for the price and location
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and about a 10 mintues drive to the falls. Very comfy stay.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful front desk staff
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was bits of paper under the bathroom sink/counter and a wet spot on the carpet, other than that everything was fine
Stayed 1 night in Oct 2021