expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Novotel Ottawa City Centre

Photo gallery

Featured Image
Indoor Pool
Indoor Pool
Pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Novotel Ottawa City Centre

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationDepartment of National Defense2 min walk
    Popular LocationShaw Centre3 min walk
    Popular LocationRideau Centre4 min walk
    AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed with Sofa bed

    4.4/5 guest room rating

    Room amenities

    • 220 sq ft
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Superior Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 230 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Room

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed with Sofa bed

    Room amenities

    • 230 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Superior Room, 1 King Bed with Sofa bed

    4.7/5 guest room rating

    Room amenities

    • 220 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 210 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 210 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Ottawa

In the city center and near a train station, Novotel Ottawa City Centre is in a walkable area with good shopping. National Arts Centre and National Gallery of Canada are cultural highlights, and travelers looking to shop may want to visit Rideau Centre and Byward Market Square. Check out an event or a game at TD Place Stadium, and consider making time for Museum of Nature, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowmobiling. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Department of National Defense - 2 min walk
  • Shaw Centre - 3 min walk
  • Rideau Centre - 4 min walk
  • Byward Market Square - 6 min walk
  • Confederation Park - 7 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Carleton Station - 7 min drive
  • AirportOttawa International Airport (YOW) - 16 min drive

Restaurants

  • The Albion Rooms — 1 min walk
  • Cora — 3 min walk
  • Bangkok Thai Garden — 3 min walk
  • Tim Hortons — 3 min walk
  • The Grand Pizzeria & Bar — 3 min walk
View in a map

About this property

Novotel Ottawa City Centre

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite. All 283 rooms provide free WiFi, room service, and LCD TVs. Guests will also find coffee makers, hair dryers, and laptop-compatible safes.
Novotel Ottawa City Centre offers 283 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 28 per night; includes in/out privileges)
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CAD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (1900 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from February 1 2021 to April 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 20 per person (approximately)
  • Self parking fee: CAD 28 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Frequently asked questions

Can I cancel my reservation for free at Novotel Ottawa City Centre and receive a full refund?
Yes, Novotel Ottawa City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Ottawa City Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Ottawa City Centre?
As of Feb 25, 2021, prices found for a 1-night stay for 2 adults at Novotel Ottawa City Centre on Feb 26, 2021 start from CA $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Ottawa City Centre pet-friendly?
Yes, pets are allowed at this property. There's a deposit of CAD 50.00 per stay and a fee of CAD 50 per pet, per stay.
How much is parking at Novotel Ottawa City Centre?
Self parking is available for CAD 28 per night.
What time is check-in at Novotel Ottawa City Centre?
Check-in is from 3:00 PM - 5:30 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Novotel Ottawa City Centre?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Novotel Ottawa City Centre located?
Located in Downtown Ottawa, this eco-friendly hotel is steps from Ottawa Art Gallery and Rideau Centre. Byward Market Square and Shaw Centre are also within 10 minutes.
4.4
Excellent
Rating 5 - Excellent. 914 out of 1730 reviews
5 - Excellent 53%
Rating 4 - Good. 635 out of 1730 reviews
4 - Good 37%
Rating 3 - Okay. 113 out of 1730 reviews
3 - Okay 7%
Rating 2 - Poor. 46 out of 1730 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 1730 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and looks beautiful. Overall comfortable experience.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed proximity to Byward Market and Parliament Hill. Friendly staff and excellent service at breakfast buffet.
Stayed 3 nights in Sep 2019

5/5 Excellent

Stayed 2 nights in Jan 2021

4/5 Good

Stayed 1 night in Jan 2021

2/5 Poor

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
During these difficult time and limited services management should be more rather than less helpful. No food service or suggestions. Guests are left to wander the streets looking for food. HD TV on only a few channels. Close or make an effort.
Stayed 1 night in Jan 2021

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code