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Novotel Ottawa City Centre

Photo gallery for Novotel Ottawa City Centre

Featured Image
Indoor Pool
Indoor Pool
Pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Novotel Ottawa City Centre

UNESCO Sustainable Property

Novotel Ottawa City Centre

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
33 Nicholas St, Ottawa, ON, K1N 9M7

Explore the area

  • Popular LocationByward Market Square6 min walk
  • Popular LocationNational Gallery of Canada12 min walk
  • Popular LocationParliament Hill12 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

Choose dates to view prices

About this area

Ottawa

In the city center and near a train station, Novotel Ottawa City Centre is in a walkable area with good shopping. National Arts Centre and National Gallery of Canada are cultural highlights, and travelers looking to shop may want to visit Rideau Centre and Byward Market Square. Check out an event or a game at TD Place Stadium, and consider making time for Museum of Nature, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowmobiling. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Department of National Defense - 2 min walk
  • Rideau Centre - 4 min walk
  • Byward Market Square - 6 min walk
  • National Gallery of Canada - 12 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Carleton Station - 7 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • The Albion Rooms — 1 min walk
  • Smoke's Poutinerie — 2 min walk
  • 3brothers shawarma & poutine — 2 min walk
  • Bazille — 2 min walk
  • Cora — 3 min walk

About this property

Novotel Ottawa City Centre

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite. All 283 rooms provide free WiFi, room service, and LCD TVs. Guests will also find coffee makers, hair dryers, and laptop-compatible safes.
Novotel Ottawa City Centre offers 283 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CAD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (1900 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 20 per person (approximately)
  • Self parking fee: CAD 28 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 856 out of 1601 reviews
5 - Excellent 53%
Rating 4 - Good. 576 out of 1601 reviews
4 - Good 36%
Rating 3 - Okay. 107 out of 1601 reviews
3 - Okay 7%
Rating 2 - Poor. 43 out of 1601 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 1601 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front-desk service.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and great location
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean great staff close to the bytown market
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the parking situation. $28 per night is a lot
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Nice location and clean hotel. It's pet friendly so it's great for brining your companion along with you. Near all Amenities....like, shopping, restaurants and walking distance to everything. Great Value ! Good Hotel !
Stayed 1 night in Jul 2021