4/5 Good
Verified traveller
Travelled with pets, Travelled with partner
Jul. 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Novotel Ottawa City Centre
Photo gallery for Novotel Ottawa City Centre
Overview of Novotel Ottawa City Centre
UNESCO Sustainable Property
Novotel Ottawa City Centre
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
33 Nicholas St, Ottawa, ON, K1N 9M7
Explore the area
- Byward Market Square6 min walk
- National Gallery of Canada12 min walk
- Parliament Hill12 min walk
- Ottawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive
Choose dates to view prices
About this area
Ottawa
In the city center and near a train station, Novotel Ottawa City Centre is in a walkable area with good shopping. National Arts Centre and National Gallery of Canada are cultural highlights, and travelers looking to shop may want to visit Rideau Centre and Byward Market Square. Check out an event or a game at TD Place Stadium, and consider making time for Museum of Nature, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowmobiling. Guests appreciate the hotel's location for the sightseeing.
View in a map
What's nearby
- Department of National Defense - 2 min walk
- Rideau Centre - 4 min walk
- Byward Market Square - 6 min walk
- National Gallery of Canada - 12 min walk
- Parliament Hill - 12 min walk
Getting around
- Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
- Carleton Station - 7 min drive
- Ottawa International Airport (YOW) - 16 min drive
Restaurants
- The Albion Rooms — 1 min walk
- Smoke's Poutinerie — 2 min walk
- 3brothers shawarma & poutine — 2 min walk
- Bazille — 2 min walk
- Cora — 3 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (CAD 28 per night; includes in/out privileges)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: CAD 20 per person
- 1 restaurant
- 1 bar
- Room service available
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Library
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Wedding services
Languages spoken
- English
- French
- Portuguese
- Spanish
Business services
- Business center
- Computer station
- Conference space (1900 square feet)
- Meeting rooms
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility
- Roll-in shower (select rooms)
- Visual fire alarm
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
- Wheelchair-width doorways
More
- Fireplace in lobby
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- LCD TV
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Recycling
Similar properties
See similar properties
Ottawa
Ottawa Division
Business-friendly
Hotel
Pet-friendly
3 star
Guest rating 4+
Washer and dryer
Policies
Check-in
Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CAD 50 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: CAD 20 per person (approximately)
- Self parking fee: CAD 28 per night (in/out privileges)
- Pet deposit: CAD 50.00 per stay
- Pet fee: CAD 50 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.6/5
Staff & service
4.2/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
Verified traveller
Jul. 21, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family
Jul. 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
5/5 Excellent
Verified traveller
Travelled with family and small children
Jul. 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
4/5 Good
Verified traveller
Travelled with family
Jul. 20, 2021
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021