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Novotel Ottawa City Centre

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
2,333 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Shaw Centre
    3 min walk
  • Popular Location
    Rideau Centre
    4 min walk
  • Popular Location
    Byward Market Square
    6 min walk
  • Airport
    Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    16 min drive

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Book online or call:

1-866-500-4938

    About this area

    Ottawa

    Located in Ottawa, Novotel Ottawa City Centre is in the city centre and near a train station. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travellers looking to shop may want to visit Rideau Centre and Byward Market Square. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Our guests appreciate the hotel's location for the nightlife.

    What's nearby

    • Popular Location
      Shaw Centre - 3 min walk
    • Popular Location
      Rideau Centre - 4 min walk
    • Popular Location
      Byward Market Square - 6 min walk
    • Popular Location
      National Arts Centre - 8 min walk
    • Popular Location
      Embassy of the United States - 9 min walk

    Getting around

    • Ottawa Station - 8 min drive
    • Carling Station - 10 min drive
    • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 20 min drive

    Restaurants

    • Where to eat
    • The Albion Rooms – Bistro with a bar. Serves breakfast, lunch and dinner. Kids' menu available.

    About this property

    Novotel Ottawa City Centre

    Skiing and dining in the mountains near Byward Market Square
    After a day on the slopes, return to Novotel Ottawa City Centre to dine at the restaurant, drink at the bar/lounge and take a dip in an indoor pool. All 282 rooms provide conveniences such as sofa beds and coffee makers, plus free WiFi and LCD TVs. Guests will also find room service (during limited hours), hairdryers and laptop-compatible safes.
    Novotel Ottawa City Centre offers 282 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms.
    Bathrooms include complimentary toiletries and a hairdryer. This Ottawa hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Policies

    Check-in

    Check-in between 3:00 PM - 5:30 AM
    Late check-in subject to availability
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before noon
    Late check-out subject to availability
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.

    Pets

    • Pets are allowed for an extra charge of CAD 50, per pet, per stay, plus a deposit of CAD 50.00 per stay.

    Property payment types

    Diners ClubDiscoverJCB InternationalMastercardAmerican ExpressVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: CAD 50 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: CAD 20 per person (approximately)
    • Self-parking fee: CAD 28 per night (in/out privileges)
    • Pet deposit: CAD 50.00 per stay
    • Pet fee: CAD 50 per pet, per stay
    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

    Property is also known as

    • Novotel Ottawa City Centre Hotel
    • Novotel Ottawa Hotel

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: CAD 28 per night
    • Parking height restrictions apply

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CAD 20 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness centre
    • Indoor pool
    • Hot tub

    Family friendly

    • Dry-cleaning service
    • Indoor pool
    • Sofa bed

    Conveniences

    • ATM/banking services
    • Lift
    • Free newspapers in reception
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Wedding services

    Languages spoken

    • English
    • French
    • Portuguese
    • Spanish

    Business services

    • Business centre
    • Computer station
    • Meeting rooms
    • Conference space (1900 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Braille signage

    More

    • Fireplace in reception
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Linens
    • Sofa bed

    Bathroom

    • Free toiletries
    • Hairdryer
    • Towels

    Entertainment

    • LCD TV

    Food and drink

    • Coffee/tea maker

    More

    • Connecting rooms available
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Activities

    • Bike hire
    • Cross-country skiing
    • Downhill skiing
    • Golf
    • Hiking/biking trails
    • Rafting
    • Skiing
    • Snowboarding
    • Snowmobiling

    Where to eat

    • The Albion Rooms – Bistro with a bar. Serves breakfast, lunch and dinner. Kids' menu available.
    4.2

    Very Good

    5 - Excellent
    1,040
    4 - Good
    943
    3 - Okay
    245
    2 - Mediocre
    76
    1 - Poor
    29
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.3
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Solid property. Great lobby bar. Staff was incredibly friendly and helpful.

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Courteous staff from start to finish , a very nice place to stay while visiting Ottawa

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Nov. 2019

    2/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    Awful stay and restless weekend with a bunch of teenagers in town for a tournament. Room walls felt like they were made out of cardboard. The staff couldn’t even help us resolve the issue on hand. Poor experience. I would never recommend the Novotel Ottawa to anyone.

    Stayed 2 nights in Nov. 2019

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