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Overview of Novotel Ottawa City Centre

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Guest reviews

4.3 / 5Excellent
2,489 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationShaw Centre3 min walk
Popular LocationRideau Centre4 min walk
RestaurantThe Albion Rooms1 min walk
RestaurantJOEY Rideau2 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed with Sofa bed

    4.7/5 guest room rating

    Room amenities

    • 220 sq ft
    • Sleeps 4
    More details
  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 210 sq ft
    • Sleeps 2
    More details
  • Superior Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 230 sq ft
    • Sleeps 4
    More details
  • Executive Room

    Room amenities

    • 400 sq ft
    • Sleeps 4
    More details
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • Sleeps 2
    More details
  • Standard Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More details
  • Executive Room, 1 King Bed with Sofa bed

    Room amenities

    • Sleeps 4
    More details

About this area

Ottawa

In the city centre and near a train station, Novotel Ottawa City Centre is in an area with good shopping. National Arts Centre and National Gallery of Canada are cultural highlights, and travellers looking to shop may want to visit Rideau Centre and Byward Market Square. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the snowmobiling. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Shaw Centre - 3 min walk
  • Rideau Centre - 4 min walk
  • Byward Market Square - 6 min walk
  • National Arts Centre - 8 min walk
  • Embassy of the United States - 9 min walk

Getting around

  • Ottawa Station - 5 min drive
  • Bayview Station - 8 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 16 min drive

Restaurants

  • The Albion Rooms — 1 min walk
  • The Albion Rooms - 1 min walk
  • JOEY Rideau - 2 min walk
  • Kothu Rotti - 2 min walk
  • Avant-Garde Bar - 2 min walk

About this property

Novotel Ottawa City Centre

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub and self parking. All 282 rooms provide complimentary wireless Internet access, room service (during limited hours) and LCD TVs. Guests will also find coffee/tea makers, hairdryers and laptop-compatible safes.
Novotel Ottawa City Centre offers 282 forms of accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 28 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CAD 20 per person
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Hot tub

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
French
Portuguese
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference space (1900 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Linens

Bathroom

Eco-friendly toiletries
Hairdryer
Shower
Towels

Entertainment

LCD TV

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in between 3:00 PM and 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50, per pet, per stay, plus a deposit of CAD 50.00 per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 20 per person (approximately)
  • Self-parking fee: CAD 28 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Novotel Ottawa City Centre Hotel
Novotel Ottawa Hotel

Guest reviews

4.3
Excellent
5 - Excellent
1,140
4 - Good
993
3 - Okay
246
2 - Mediocre
80
1 - Poor
30
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    stsff were excellent. The property was very clean and uodated

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Rooms are really nice and the staff always went above and beyond to provide the best customer experience. My only complaint is that the pool was cold and the water in the hot tub dirty.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Kids loved the pool! Everything was as we expected .

    Stayed 1 night in Mar 2020