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Lord Elgin Hotel

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Featured Image
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
View from Room

Overview of Lord Elgin Hotel

Lord Elgin Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

  • Popular LocationParliament Hill8 min walk
  • Popular LocationByward Market Square11 min walk
  • Popular LocationNational Gallery of Canada14 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)18 min drive

Choose dates to view prices

About this area

Ottawa

Lord Elgin Hotel is located on the waterfront and in an area with good shopping. National War Memorial and Rideau Canal are notable landmarks, and travelers looking to shop may want to visit Rideau Centre. Check out an event or a game at TD Place Stadium, and consider making time for Museum of Nature, a top attraction not to be missed. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
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Popular Location

What's nearby

  • Confederation Park - 3 min walk
  • Ottawa City Hall - 5 min walk
  • Parliament Hill - 8 min walk
  • Byward Market Square - 11 min walk
  • National Gallery of Canada - 14 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Carleton Station - 6 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • Starbucks — 1 min walk
  • Gabriel Pizza — 3 min walk
  • Clocktower Elgin — 3 min walk
  • Edoko Japanese Steak House — 4 min walk
  • Johnny Farina's — 4 min walk

About this property

Lord Elgin Hotel

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Parliament Hill
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 355 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include room service, free local calls, and hair dryers.
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 35 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: CAD 10-40 for adults and CAD 10-40 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed until August 31 2021 (date subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 40 for adults, CAD 10 and CAD 40 for children (approximately)
  • Valet parking fee: CAD 35 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 968 out of 1699 reviews
5 - Excellent 57%
Rating 4 - Good. 568 out of 1699 reviews
4 - Good 33%
Rating 3 - Okay. 113 out of 1699 reviews
3 - Okay 7%
Rating 2 - Poor. 36 out of 1699 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 1699 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Lord Elgin regularly when visiting Ottawa. The location is great, the hotel is excellent, and the facilities are great.
Stayed 2 nights in Mar 2020

1/5 Terrible

Stayed 4 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the staff were excellent. attentive, polite, happy to be working there. Chris at the front desk was very pleasing to deal with. Hotel is very clean, cafe and restaurant on site and plenty of choices offsite, very close by. Room was great, spacious and well equipped. Only thing we could say was the air flow from the central air was constant and made the room feel quite dry, hardly a complaint but more a minor issue. Room was quiet and bed was firm. We will return, looking forward to that as we will have another wedding anniversary in the years to come! Keep up the great job!
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020