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Sheraton Ottawa Hotel

Star Rating
4 out of 5
Photo gallery

Reviews

4.3 / 5Excellent
1,723 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    National Arts Centre
    5 min walk
  • Popular Location
    Parliament Hill
    7 min walk
  • Popular Location
    Shaw Centre
    9 min walk
  • Airport
    Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    15 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Club Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details

About this area

Ottawa

Located in Ottawa, Sheraton Ottawa Hotel is in the city centre. National Arts Centre and Museum of Nature are cultural highlights, and travellers looking to shop may want to visit Byward Market Square and Rideau Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre.

Popular Location

What's nearby

  • National Arts Centre - 5 min walk
  • Parliament Hill - 7 min walk
  • Rideau Centre - 9 min walk
  • Shaw Centre - 9 min walk
  • Embassy of the United States - 13 min walk

Getting around

  • Bayview Station - 6 min drive
  • Ottawa Station - 10 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 21 min drive

Restaurants

  • Where to eat
  • Carleton Grill – Restaurant with a bar. Serves breakfast and lunch daily. Kids' menu available.
  • Sasha's Lounge – Bar. Serves light fare daily.

About this property

Sheraton Ottawa Hotel

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Parliament Hill
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 236 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find pillowtop, iPod docking stations and room service (during limited hours).
Sheraton Ottawa Hotel offers 236 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: CAD 29.00 per day
Extended parking: CAD 29 per day

Food and drink

Continental breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 16.50-19.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Multilingual staff
Porter

Languages spoken

English
French
Spanish

Business services

24-hour business centre
10 meeting rooms
Conference space (827 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Assistive listening devices available
Braille signage
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Heating
Hypo-allergenic bedding
Linens
Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

50-inch LCD TV
iPod dock
pay films
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

  • Pets stay for free
  • Dogs and cats only
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 16.50 and CAD 19.50 per person (approximately)
  • Valet parking fee: CAD 29.00 per day (in/out privileges)
  • Extended parking fee: CAD 29 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
4.3

Excellent

5 - Excellent
825
4 - Good
696
3 - Okay
146
2 - Mediocre
35
1 - Poor
21
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is older and far friendlier than most of the newer hotels I have stayed in. Staff and service personnel were friendly and accommodating; most went the extra mile to make me feel comfortable. Room was basic but comfortable and clean. I will definitely stay there again.

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel - very cleans rooms and modern feel. Excellent location near Parliament

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed there a number of times and have never been disappointed. The staff are amazing and friendly. Will definitely stay there again.

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, quiet, great breakfast buffet. I was travelling with my 5 yo, so it would have been helpful to have a second chair in the room & a stepstool for the bathroom.

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

AMAZING experience highly recommend and will be back. The staff was super friendly, great location and overall nice place. We even thought we would be fancy and spent two nights here then stayed another night in the fairmount and I wish we had just stayed here for the third, better value!

Stayed 2 nights in Dec. 2019

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