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Sheraton Ottawa Hotel

4.0 star property
Eco-certified Ottawa hotel in Downtown Ottawa with a fitness center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Ottawa Hotel

Lobby
Exterior
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
Breakfast and dinner served
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is CA $184
CA $218 total
includes taxes & fees
Oct 26 - Oct 27
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 396 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 396 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Ottawa Marriott Hotel
Pool
Pet-friendly
Free WiFi
Restaurant
8.4 out of 10, Very good, (1103)
The price is CA $179
CA $213 total
includes taxes & fees
Nov 1 - Nov 2
Ottawa Marriott Hotel

About the area

Map
150 Albert St, Ottawa, ON, K1P5G2

What's nearby

  • Parliament Hill - 7 min walk
  • Shaw Centre - 10 min walk
  • University of Ottawa - 12 min walk
  • Byward Market Square - 14 min walk
  • Canadian Museum of History - 3 min drive

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪Bridgehead Coffeehouse - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Eco-certified hotel near Rideau Canal
Located close to Parliament Hill and Shaw Centre, Sheraton Ottawa Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • An elevator, smoke-free premises, and concierge services
  • A TV in the lobby, a water dispenser, and a 24-hour front desk
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 236 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch HDTVs with satellite channels
  • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CAD 35 per day; includes in/out privileges)
  • Extended parking on site (CAD 32 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 35.00 per day (in/out privileges)
  • Extended parking fee: CAD 32.00 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Is Sheraton Ottawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on Oct 26, 2024 start from CA $184.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Ottawa Hotel?

Valet parking is available for CAD 35.00 per day. Extended parking is available for CAD 32.00 per day.

What time is check-in at Sheraton Ottawa Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Ottawa Hotel?

Check-out is at noon. Late check-out is available for CAD 75.00 (subject to availability).

Where is Sheraton Ottawa Hotel located?

Located in Downtown Ottawa, this eco-certified hotel is within a 10-minute walk of Rideau Canal, Parliament Hill, and Shaw Centre. Rideau Centre and University of Ottawa are also within 15 minutes. Parliament Station is only a 2-minute walk and Lyon Station is 8 minutes.

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1103 reviews" "
Rating 8 - Good. 285 out of 1103 reviews" "
Rating 6 - Okay. 97 out of 1103 reviews" "
Rating 4 - Poor. 42 out of 1103 reviews" "
Rating 2 - Terrible. 39 out of 1103 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kate

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Lot of homeless, bad smell in the streets
Stayed 1 night in Oct 2024

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 Nights at Sheraton Ottawa & it was exceptional. The location is perfect—right in the heart of downtown, close to Parliament Hill and other major attractions. The room was clean and extremely comfortable.The staff was friendly and attentive, making sure all my needs were met. We also enjoyed the delicious Breakfast at the on-site restaurant. Overall it was a fantastic experience. Highly recommended
Stayed 2 nights in Oct 2024

8/10 Good

Anshuman

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I liked it a lot. The vent in the washroom was not working. Other than that everything was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Antonella Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

DUC-NGHIEP

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
easy and fast checkin-out. staff is very courtois
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cyntia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything nice! I love to stay in this hotel!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge, San Jose Del Cabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff Great location
Stayed 1 night in Oct 2024

8/10 Good

Sulakhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
parking not easy
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly, and valet service is great when you need parking! The only thing is the room has a very old look, and could benefit from a bit of renovation.
Stayed 1 night in Sep 2024

8/10 Good

Marco

Travelled with family
The hotel shows it’s age and is in need of an upgrade. For what we paid we should have had a much better room than what we got.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful in all areas.
Stayed 1 night in Sep 2024

6/10 Okay

LAAVANYA

Stayed 1 night in Aug 2024

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay beautiful spacious room excellent service friendly staff
Stayed 2 nights in Sep 2024

4/10 Poor

Joao

Liked: Staff & service
Disliked: Property conditions & facilities
Lousy not even three star rooms with a strange smell. Very dated property.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Sep 2024

8/10 Good

Farzana

Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and helpful. I felt very welcome. I will stay there again for sure. I highly recommend the Sheraton!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amarachi miracle

Liked: Cleanliness, amenities
Its perfect
Stayed 2 nights in Sep 2024

8/10 Good

BIRSEN

Business traveller
Liked: Cleanliness, staff & service, amenities
What I didn’t liked was the breakfast it is too simple and ordinary for Sheraton Hotel when we compare with other Sheraton hotels :))But there is a excellent staff in breakfast part from Chief to staff I was
Stayed 5 nights in Sep 2024

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, staff & service
The breakfast for $26 was not much then the free breakfasts offered at other hotel chains. Although you did have someone making omelets on one the days I was there.
Stayed 3 nights in Aug 2024

10/10 Excellent

mengchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking clearance does not accommodate larger vehicles. Picked this hotel because of its underground parking and couldn't use it. Booked for breakfast add on and wasn't given the voucher but front staff cleared it up quickly.
Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0