Ottawa, ON (YOW-Macdonald-Cartier Intl.)19 min drive
Room options
About this area
Ottawa
Sheraton Ottawa Hotel is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station. Rideau Canal is a notable landmark, and travelers looking to shop may want to visit Rideau Centre and Byward Market Square. Elgin Street and Famous Five Monument are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as rock climbing, mountain biking, and hiking/biking trails in the area. Guests appreciate the hotel's central location.
Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
Ottawa International Airport (YOW) - 19 min drive
Restaurants
Bier Markt - 3 min walk
C’est Japon À Suisha - 3 min walk
Thali - 3 min walk
Presotea - 3 min walk
Second Cup - 3 min walk
About this property
Sheraton Ottawa Hotel
4-star eco-friendly hotel located in Downtown Ottawa
Located close to Parliament Hill and Shaw Centre, Sheraton Ottawa Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Carleton Grill, the onsite restaurant. In addition to a bar and a gym, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
Other perks at this hotel include:
Full breakfast (surcharge), valet parking (surcharge), and express check-out
A front desk safe, multilingual staff, and an elevator
Concierge services, smoke-free premises, and a banquet hall
Guest reviews speak highly of the helpful staff and location
Room features
All 236 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews speak positively of the spacious rooms at the property.
More amenities include:
Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
Bathrooms with shower/tub combinations and free toiletries
50-inch HDTVs with satellite channels
Wardrobes/closets, refrigerators, and free infant beds
Awards and affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Social distancing measures in place
Safety measures
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (CAD 12.95 per night); wired internet (surcharge)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Valet parking on site (CAD 29 per day; includes in/out privileges)
Extended parking on site (CAD 29 per day)
Food and drink
Daily full breakfast available for a fee: CAD 15–25 for adults and CAD 10–25 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Carleton Grill
Sasha's Lounge
Things to do
Gym
TV in common areas
Family friendly
Free crib
Grocery/convenience store
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Business services
10 meeting rooms
24-hour business center
827 square feet of conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The property will be renovating from January 10 2023 to February 28 2023 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 10 and CAD 25 for children (approximately)
Fee for in-room wireless Internet: CAD 12.95 per night (rates may vary)
Fee for in-room wired Internet: CAD 12.95 per night (rates may vary)
Valet parking fee: CAD 29.00 per day (in/out privileges)
Extended parking fee: CAD 29 per day
Late check-out fee: CAD 75.00 (subject to availability)
Rollaway bed fee: CAD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa
Frequently asked questions
Is Sheraton Ottawa Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Sheraton Ottawa Hotel?
As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on Mar 6, 2023 start from CA $187.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Sheraton Ottawa Hotel?
Valet parking is available for CAD 29.00 per day. Extended parking is available for CAD 29 per day.
What time is check-in at Sheraton Ottawa Hotel?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton Ottawa Hotel?
Check-out is at noon. Late check-out is available for CAD 75.00 (subject to availability).
Where is Sheraton Ottawa Hotel located?
Located in Downtown Ottawa, this eco-friendly hotel is within a 10-minute walk of Parliament Hill, Shaw Centre, and Rideau Centre. University of Ottawa and Byward Market Square are also within 15 minutes. Bayview Station is 29 minutes by foot.
Can I cancel my reservation for free at Sheraton Ottawa Hotel and receive a full refund?
Yes, Sheraton Ottawa Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Ottawa Hotel cancellation policy on our site for more details about any exclusions or requirements.
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Hotel room was pretty tired. TV only had basic cable and no guide function, like 1995 style. Sheets were very thin and rough. Same with toilet paper. Little things but they add up. Not worth the price.
I stayed at the Sheraton Ottawa for a long weekend. I really enjoy the hotel. It is very clean, friendly, staff, centrally located, and very convenient! Housekeeping, would put two complementary water bottles every day, and the Starbucks coffee in the room was decent.
I highly recommend it!
Good location, access easily to anywhere. The facilities are not quite new, but sill in very good condition and are functioning well. The room is big enough, clean. The beds (queen size) are really cozy. Even though during the night there is some noise, given it's in the center of downtown, that's toterable.
Han
2/10 Terrible
Dhaouia
Travelled with family
Jan 2, 2023
Disliked: Cleanliness, staff & service
Very poor services provided for an expensive price ! Pool wasn’t in service ! Personal have no idea about the activities in the town. You pay the price for 5 stars for 1 star service ! Every thing very disappointed ! Never go there again
Surprisingly noisy from the street even at the twelfth floor. Big rooms. Pool was closed with no warning. Long delay at checkout because of few staff. Good location and very clean.
