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Sheraton Ottawa Hotel

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Primary image
Indoor pool
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Overview of Sheraton Ottawa Hotel

Sheraton Ottawa Hotel

4.0 star property

4.3/5 Excellent

Top rated for cleanliness (4.5/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
150 Albert St, Ottawa, ON, K1P5G2

Explore the area

  • Popular LocationParliament Hill7 min walk
  • Popular LocationByward Market Square14 min walk
  • Popular LocationNational Gallery of Canada16 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)19 min drive

Room options

About this area

Ottawa

Sheraton Ottawa Hotel is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station. Rideau Canal is a notable landmark, and travelers looking to shop may want to visit Rideau Centre and Byward Market Square. Elgin Street and Museum of Nature are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking, hiking/biking trails, and rock climbing in the area. Guests appreciate the hotel's central location.
Visit our Ottawa travel guideOpens in a new window
Map

What's nearby

  • Parliament Hill - 7 min walk
  • Ottawa City Hall - 8 min walk
  • Byward Market Square - 14 min walk
  • Peace Tower - 14 min walk
  • National Gallery of Canada - 16 min walk

Getting around

  • Bayview Station - 3 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • Bier Markt - 3 min walk
  • C’est Japon À Suisha - 3 min walk
  • Thali - 3 min walk
  • Presotea - 3 min walk
  • Second Cup - 3 min walk

About this property

Sheraton Ottawa Hotel

4-star eco-friendly hotel in the heart of Downtown Ottawa
You can look forward to a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services at Sheraton Ottawa Hotel. Be sure to enjoy a meal at Carleton Grill, the onsite restaurant. In addition to a bar and a gym, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and an elevator
  • Concierge services, multilingual staff, and a porter/bellhop
  • Express check-out, 10 meeting rooms, and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Sheraton Ottawa Hotel offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes and WiFi. Guest reviews speak positively of the spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch HDTVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 12.95 per night), Wired Internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (CAD 29.00 per day; includes in/out privileges)
  • Extended parking on site (CAD 29 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-25 for adults and CAD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (827 square feet)
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • iPod dock
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 10 and CAD 25 for children (approximately)
  • Fee for in-room wireless Internet: CAD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 12.95 per night (rates may vary)
  • Valet parking fee: CAD 29.00 per day (in/out privileges)
  • Extended parking fee: CAD 29 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Is Sheraton Ottawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on Oct 7, 2022 start from CA $206.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Ottawa Hotel?

Valet parking is available for CAD 29.00 per day. Extended parking is available for CAD 29 per day.

What time is check-in at Sheraton Ottawa Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Ottawa Hotel?

Check-out is at noon. Late check-out is available for CAD 75.00 (subject to availability).

Where is Sheraton Ottawa Hotel located?

Located in Downtown Ottawa, this eco-friendly hotel is within a 10-minute walk of Parliament Hill, Shaw Centre, and Rideau Centre. University of Ottawa and Byward Market Square are also within 15 minutes. Bayview Station is 29 minutes by foot.

Can I cancel my reservation for free at Sheraton Ottawa Hotel and receive a full refund?

Yes, Sheraton Ottawa Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Ottawa Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 538 out of 1002 reviews
5 - Excellent 54%
Rating 4 - Good. 338 out of 1002 reviews
4 - Good 34%
Rating 3 - Okay. 74 out of 1002 reviews
3 - Okay 7%
Rating 2 - Poor. 31 out of 1002 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 1002 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Denis
Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access , clean and friendly staff
Stayed 1 night in Sep 2022

4/5 Good

Cory, Barrie
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go again.
Stayed 1 night in Sep 2022

5/5 Excellent

Catherine
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big spacious rooms and very friendly staff
Stayed 1 night in Sep 2022

5/5 Excellent

Jane Flatta
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Wonderful experience!
Stayed 2 nights in Sep 2022

2/5 Poor

Anna
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was friendly , room nice. Valet nice. Location terrible.no room service, view of office windows. Awful. Will not stay here again.
Stayed 1 night in Sep 2022

5/5 Excellent

Heather
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. The Staff are very friendly and welcoming! The room was clean and the beds were so comfortable!!
Stayed 1 night in Sep 2022

5/5 Excellent

George
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Great location near Parliament buildings, restaurants, shopping, etc
Stayed 2 nights in Sep 2022

5/5 Excellent

Ike, Hamburg
Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I loved the location and environment. The only thing that i didnt like was the toilet that was clogged
Stayed 1 night in Sep 2022

3/5 Okay

Leela
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was great, parking was atrocious and poorly organized.
Stayed 2 nights in Sep 2022

5/5 Excellent

Xin
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good