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Sheraton Ottawa Hotel

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1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe
1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Overview of Sheraton Ottawa Hotel

Sheraton Ottawa Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
150 Albert St, Ottawa, ON, K1P5G2

Explore the area

  • Popular LocationParliament Hill7 min walk
  • Popular LocationByward Market Square14 min walk
  • Popular LocationNational Gallery of Canada16 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)19 min drive

Room options

About this area

Ottawa

Sheraton Ottawa Hotel is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station. Rideau Canal is a notable landmark, and travelers looking to shop may want to visit Rideau Centre and Byward Market Square. Elgin Street and Famous Five Monument are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as rock climbing, mountain biking, and hiking/biking trails in the area. Guests appreciate the hotel's central location.

What's nearby

  • Confederation Park - 5 min walk
  • Parliament Hill - 7 min walk
  • Byward Market Square - 14 min walk
  • Peace Tower - 14 min walk
  • National Gallery of Canada - 16 min walk

Getting around

  • Bayview Station - 3 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • Bier Markt - 3 min walk
  • C’est Japon À Suisha - 3 min walk
  • Thali - 3 min walk
  • Presotea - 3 min walk
  • Second Cup - 3 min walk

About this property

Sheraton Ottawa Hotel

4-star eco-friendly hotel located in Downtown Ottawa
Located close to Parliament Hill and Shaw Centre, Sheraton Ottawa Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Carleton Grill, the onsite restaurant. In addition to a bar and a gym, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • A front desk safe, multilingual staff, and an elevator
  • Concierge services, smoke-free premises, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 236 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews speak positively of the spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch HDTVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 12.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CAD 29 per day; includes in/out privileges)
  • Extended parking on site (CAD 29 per day)

Food and drink

  • Daily full breakfast available for a fee: CAD 15–25 for adults and CAD 10–25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 827 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 10 2023 to February 28 2023 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 10 and CAD 25 for children (approximately)
  • Fee for in-room wireless Internet: CAD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 12.95 per night (rates may vary)
  • Valet parking fee: CAD 29.00 per day (in/out privileges)
  • Extended parking fee: CAD 29 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Is Sheraton Ottawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on Mar 6, 2023 start from CA $187.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Ottawa Hotel?

Valet parking is available for CAD 29.00 per day. Extended parking is available for CAD 29 per day.

What time is check-in at Sheraton Ottawa Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Ottawa Hotel?

Check-out is at noon. Late check-out is available for CAD 75.00 (subject to availability).

Where is Sheraton Ottawa Hotel located?

Located in Downtown Ottawa, this eco-friendly hotel is within a 10-minute walk of Parliament Hill, Shaw Centre, and Rideau Centre. University of Ottawa and Byward Market Square are also within 15 minutes. Bayview Station is 29 minutes by foot.

Can I cancel my reservation for free at Sheraton Ottawa Hotel and receive a full refund?

Yes, Sheraton Ottawa Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Ottawa Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1035 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 328 out of 1035 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 83 out of 1035 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 34 out of 1035 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 24 out of 1035 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

9.0/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Business traveller
Disliked: Amenities, property conditions & facilities
Hotel room was pretty tired. TV only had basic cable and no guide function, like 1995 style. Sheets were very thin and rough. Same with toilet paper. Little things but they add up. Not worth the price.
Stayed 1 night in Feb 2023

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Very friendly staff. Would definitely go back!
Stayed 1 night in Jan 2023

10/10 Excellent

Nimer, Hoboken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Sheraton Ottawa for a long weekend. I really enjoy the hotel. It is very clean, friendly, staff, centrally located, and very convenient! Housekeeping, would put two complementary water bottles every day, and the Starbucks coffee in the room was decent. I highly recommend it!

10/10 Excellent

Yaxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a good experience

10/10 Excellent

Han

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good location, access easily to anywhere. The facilities are not quite new, but sill in very good condition and are functioning well. The room is big enough, clean. The beds (queen size) are really cozy. Even though during the night there is some noise, given it's in the center of downtown, that's toterable.

2/10 Terrible

Dhaouia

Travelled with family
Disliked: Cleanliness, staff & service
Very poor services provided for an expensive price ! Pool wasn’t in service ! Personal have no idea about the activities in the town. You pay the price for 5 stars for 1 star service ! Every thing very disappointed ! Never go there again

8/10 Good

Bahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to every where

10/10 Excellent

Jaspal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly class above. Great location and services!

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly noisy from the street even at the twelfth floor. Big rooms. Pool was closed with no warning. Long delay at checkout because of few staff. Good location and very clean.

10/10 Excellent

Ah moy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice please and the food is delicious. I really like it.
Stayed 1 night in Dec 2022