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Andaz Ottawa Byward Market - a concept by Hyatt

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Exterior
Terrace/patio
Terrace/patio
In-room safe, blackout drapes, iron/ironing board
Deluxe Room, 1 King Bed, View | View from room

Overview of Andaz Ottawa Byward Market - a concept by Hyatt

Andaz Ottawa Byward Market - a concept by Hyatt

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1

Explore the area

  • Popular LocationByward Market Square2 min walk
  • Popular LocationNational Gallery of Canada9 min walk
  • Popular LocationParliament Hill13 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)20 min drive

Room options

About this area

Ottawa

Andaz Ottawa Byward Market - a concept by Hyatt is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station and near the boardwalk. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Famous Five Monument and Elgin Street are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Byward Market Square - 2 min walk
  • Rideau Centre - 4 min walk
  • Embassy of the United States - 6 min walk
  • National Gallery of Canada - 9 min walk
  • Parliament Hill - 13 min walk

Getting around

  • Carleton Station - 8 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • Le Moulin de Provence - 2 min walk
  • Vittoria Trattoria - 2 min walk
  • Tomo - 2 min walk
  • Burrito Borracho - 2 min walk
  • Must Kitchen & Wine Bar - 2 min walk

About this property

Andaz Ottawa Byward Market - a concept by Hyatt

4-star hotel located in Downtown Ottawa
Located close to Byward Market Square and Shaw Centre, Andaz Ottawa Byward Market - a concept by Hyatt provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Feast + Revel, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Tour/ticket assistance, wedding services, and laundry services
  • Meeting rooms, smoke-free premises, and concierge services
  • Guest reviews give top marks for the central location and first-rate property condition
Room features
All 200 rooms have comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Designer toiletries and hair dryers
  • 50-inch TVs with Netflix, streaming services, and cable channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 35.00 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 15-32 for adults and CAD 7.50-32 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Feast + Revel
  • Copper, Spirits & Sights
  • Feast + Revel

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 15 and CAD 32 for adults, CAD 7.50 and CAD 32 for children (approximately)
  • Self parking fee: CAD 35.00 per night (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
Andaz Ottawa Byward Market - a concept by Hyatt Hotel
Andaz Ottawa Byward Market - a concept by Hyatt Ottawa
Andaz Ottawa Byward Market - a concept by Hyatt Hotel Ottawa

Frequently asked questions

Is Andaz Ottawa Byward Market - a concept by Hyatt pet-friendly?

Yes, Andaz Ottawa Byward Market - a concept by Hyatt allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Andaz Ottawa Byward Market - a concept by Hyatt?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Andaz Ottawa Byward Market - a concept by Hyatt on Feb 12, 2023 start from CA $211.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Andaz Ottawa Byward Market - a concept by Hyatt?

Self parking is available for CAD 35.00 per night. Limited spots are available.

What time is check-in at Andaz Ottawa Byward Market - a concept by Hyatt?

Check-in is from 3 PM - midnight.

What time is check-out at Andaz Ottawa Byward Market - a concept by Hyatt?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Andaz Ottawa Byward Market - a concept by Hyatt located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Byward Market Square, University of Ottawa, and Shaw Centre. National Gallery of Canada and Parliament Hill are also within 15 minutes.

Can I cancel my reservation for free at Andaz Ottawa Byward Market - a concept by Hyatt and receive a full refund?

Yes, Andaz Ottawa Byward Market - a concept by Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to Andaz Ottawa Byward Market - a concept by Hyatt cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 746 out of 1277 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 328 out of 1277 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 104 out of 1277 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 66 out of 1277 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 33 out of 1277 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Travelled with family
Disliked: Staff & service
Don’t book the room with a view. You will pay extra for a room with a view of a construction site and they will give you a set of earplugs. Front desk staff disappointing and unhelpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Sejuti

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed. Will stay there again.
Stayed 2 nights in Jan 2023

10/10 Excellent

Erica, Lansdowne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast and specialty coffee downstairs, and the rooms are amazing.
Stayed 1 night in Jan 2023

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the market. Friendly staff and quick check in. Need a bit more staff during checkout hours to expedite process. Rooftop Bar and views are a must
Stayed 1 night in Jan 2023

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, amenities and staff. Will definitely be staying here again.
Stayed 1 night in Jan 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service , clean room, great location!
Stayed 1 night in Jan 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for long weekend over NYE. The hotel was full and facilities were booked by people other than guests. Despite this, and a 10:30 pm fire alarm and evacuation on NYE, the staff were knowledgeable, approachable, and basically unflappable! And offered some wine as needed. The wait staff for breakfast were so friendly, as was the front desk manager. And he was the same with all guests. Housekeeping was limited d/t call-outs (something we all understand these days) but the staff who provided services we needed were always positive and apologetic. And the manager discounted our parking. It would have been nice to know some of this when we checked in or as it happened. Our room was a comfortable respite from a rainy day of walking through slush.

2/10 Terrible

Don

Liked: Staff & service, amenities
Disliked: Cleanliness
Room was flithy, not cleaned up during my stay, room cleaning came late in day and did not clean the bathroom.

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right beside the byward market; close to the o-train. Very clean and nice, aesthetically pleasing decor. Loved the complimentary snacks (including very nice local chocolate) and drinks. Overall wonderful stay other than construction next door that started at 7am

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is excellent. The view is perfect. I will always stay again and again.
Stayed 1 night in Jan 2023