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Andaz Ottawa Byward Market - a concept by Hyatt

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Primary image
Terrace/patio
Terrace/patio
In-room safe, blackout drapes, iron/ironing board
Deluxe Room, 1 King Bed, View | View from room

Overview of Andaz Ottawa Byward Market - a concept by Hyatt

Andaz Ottawa Byward Market - a concept by Hyatt

4.0 star property

4.3/5 Excellent

Top rated for cleanliness (4.6/5)

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1

Explore the area

  • Popular LocationByward Market Square2 min walk
  • Popular LocationNational Gallery of Canada9 min walk
  • Popular LocationParliament Hill13 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)20 min drive

Room options

About this area

Ottawa

Andaz Ottawa Byward Market - a concept by Hyatt is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station and near the boardwalk. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Elgin Street and Museum of Nature are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Byward Market Square - 2 min walk
  • Notre-Dame Cathedral Basilica - 8 min walk
  • National Gallery of Canada - 9 min walk
  • Rideau Centre - 9 min walk
  • Parliament Hill - 13 min walk

Getting around

  • Carleton Station - 8 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • Le Moulin de Provence - 2 min walk
  • Vittoria Trattoria - 2 min walk
  • Tomo - 2 min walk
  • Burrito Borracho - 2 min walk
  • Must Kitchen & Wine Bar - 2 min walk

About this property

Andaz Ottawa Byward Market - a concept by Hyatt

4-star hotel in the heart of Downtown Ottawa
Consider a stay at Andaz Ottawa Byward Market - a concept by Hyatt and take advantage of a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Feast + Revel, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Wedding services, express check-in, and smoke-free premises
  • Concierge services, express check-out, and meeting rooms
  • Guest reviews give top marks for the central location and first-rate property condition
Room features
All guestrooms at Andaz Ottawa Byward Market - a concept by Hyatt have perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Designer toiletries and hair dryers
  • 50-inch TVs with Netflix, streaming services, and cable channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 35.00 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 15-32 for adults and CAD 7.50-32 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Feast + Revel
  • Copper, Spirits & Sights
  • Feast + Revel

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

More properties to consider

See similar properties

Policies

Check-in

94% of travellers were happy with check-in
Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 15 and CAD 32 for adults, CAD 7.50 and CAD 32 for children (approximately)
  • Self parking fee: CAD 35.00 per night (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
Andaz Ottawa Byward Market - a concept by Hyatt Hotel
Andaz Ottawa Byward Market - a concept by Hyatt Ottawa
Andaz Ottawa Byward Market - a concept by Hyatt Hotel Ottawa

Frequently asked questions

Is Andaz Ottawa Byward Market - a concept by Hyatt pet-friendly?

Yes, Andaz Ottawa Byward Market - a concept by Hyatt allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Andaz Ottawa Byward Market - a concept by Hyatt?

As of Sept 27, 2022, prices found for a 1-night stay for 2 adults at Andaz Ottawa Byward Market - a concept by Hyatt on Oct 7, 2022 start from CA $219.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Andaz Ottawa Byward Market - a concept by Hyatt?

Self parking is available for CAD 35.00 per night. Limited spots are available.

What time is check-in at Andaz Ottawa Byward Market - a concept by Hyatt?

Check-in is from 3 PM - midnight.

What time is check-out at Andaz Ottawa Byward Market - a concept by Hyatt?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Andaz Ottawa Byward Market - a concept by Hyatt located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Byward Market Square, University of Ottawa, and Shaw Centre. National Gallery of Canada and Parliament Hill are also within 15 minutes.

Can I cancel my reservation for free at Andaz Ottawa Byward Market - a concept by Hyatt and receive a full refund?

Yes, Andaz Ottawa Byward Market - a concept by Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to Andaz Ottawa Byward Market - a concept by Hyatt cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 733 out of 1253 reviews
5 - Excellent 58%
Rating 4 - Good. 325 out of 1253 reviews
4 - Good 26%
Rating 3 - Okay. 102 out of 1253 reviews
3 - Okay 8%
Rating 2 - Poor. 64 out of 1253 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 1253 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

Myra
Disliked: Cleanliness, amenities, property conditions & facilities
While I understand the pandemic has presented staffing challenge. There is still a minimum standard that hotels must adhere to - it’s unacceptable to place guests into a room that has not been properly serviced. Our room smelled like mould / mildew were present. We had to turn off the air and open the window while gone to ensure the air was safe to breath while in the room. Our room also did not receive any type of servicing, had to request towels, coffee pods etc.
Stayed 2 nights in Sep 2022

5/5 Excellent

Almira
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All my family had a weekend and stayed in Andaz hotel for 1 night. The view from the window was beautiful. We were happy to spend time in Ottawa.
Stayed 1 night in Sep 2022

4/5 Good

Reme
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Andaz, I highly recommend. The only downside was I reserved a king bed deluxe with views but could only get two double beds with the view.
Stayed 2 nights in Sep 2022

5/5 Excellent

Mairana
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, great view. The bed was confortable. Complementary non-alcoholic drinks at room was a nice touch. Unfortunately, the service at terrasse was not available.
Stayed 1 night in Sep 2022

3/5 Okay

Brandon
Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a very minimalistic hotel. The rooms are very nice but the service is almost non existent. We tried to order a champagne and a glass of bourbon from room service one night. After an hour and several calls later, we were brought a small bottle of Canadian Club and what turned out to be a glass of non alcoholic sparkling wine. We expected better from a hotel of this level. Aside the that, the rooms and views are quite nice, so if that’s all you require then I could recommend this hotel.
Stayed 2 nights in Sep 2022

5/5 Excellent

Glenn
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility. Not thrilled about parking but room, view, and sunset made up for that. Will return.
Stayed 1 night in Sep 2022

4/5 Good

Martin
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. Too many street people in the area.
Stayed 1 night in Aug 2022

2/5 Poor

Sarah
Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Parking situation is non-existent. There is a public lot affiliated with the hotel, but it is small and fills up quickly so most hotel guests were left to fend for themselves to find overnight parking in a bust downtown neighbour hood.
Stayed 4 nights in Sep 2022

5/5 Excellent

David
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well informed and proactive and friendly staff. Not just at the desk.
Stayed 1 night in Aug 2022

5/5 Excellent

YanLin
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the corner of bar street, minutes from all the restaurant. No parking in the building but there is a large indoor garage at one street north and it’s a minute walk.
Stayed 1 night in Sep 2022