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Radisson Hotel Niagara Falls-Grand Island

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Lobby
Indoor pool, seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Premium Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Overview of Radisson Hotel Niagara Falls-Grand Island

Radisson Hotel Niagara Falls-Grand Island

3.0 star property

Top rated for staff & service (3.7/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
100 Whitehaven Rd, Grand Island, NY, 14072

Explore the area

  • Popular LocationBuffalo State College17 min drive
  • Popular LocationUniversity At Buffalo - North Campus19 min drive
  • Popular LocationDelaware Park21 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)28 min drive

Room options

About this area

Grand Island

Located in Grand Island, Radisson Hotel Niagara Falls-Grand Island is in the suburbs and on a river. Niagara Falls State Park and Old Falls Street reflect the area's natural beauty and area attractions include Buffalo Zoo and Maid of the Mist. Looking to enjoy an event or a game while in town? See what's happening at Northtown Center at Amherst or KeyBank Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Buffalo State College - 17 min drive
  • Peace Bridge - 18 min drive
  • University At Buffalo - North Campus - 19 min drive
  • University at Buffalo - South Campus - 20 min drive
  • Delaware Park - 21 min drive

Getting around

  • Niagara Falls Station - 19 min drive
  • University Station - 20 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 28 min drive

Restaurants

  • Tim Hortons/Wendy's - 6 min drive
  • Louie's - 11 min drive
  • Olympic Restaurant - 12 min drive
  • Mooney's Sports Bar & Grill - 12 min drive
  • A Touch of Italy - 13 min drive

About this property

Radisson Hotel Niagara Falls-Grand Island

3-star hotel by the river
At Radisson Hotel Niagara Falls-Grand Island, you can look forward to a garden, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the hot tub. The onsite restaurant, Currents Restaurant, features garden views and American cuisine. Aerobics classes and yoga classes are offered at the health club; Radisson Hotel Niagara Falls-Grand Island also has a bar and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and a front desk safe
  • An elevator, luggage storage, and free newspapers
  • Guest reviews speak highly of the location
Room features
All guestrooms at Radisson Hotel Niagara Falls-Grand Island have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: USD 3.00-30.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Currents Restaurant
  • Currents Lounge

Things to do

  • Aerobics classes
  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Yoga classes

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator (on request)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

80% of travellers were happy with check-in
Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 165 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 3.00 and USD 30.00 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Byblos Niagara
Byblos Niagara Grand Island
Byblos Niagara Resort
Byblos Niagara Resort Grand Island
Byblos Resort
Byblos Resort Niagara
Niagara Resort
Grand Island Holiday Inn
Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
Radisson Niagara Falls-Grand Island
Radisson Niagara Falls
Radisson Hotel Niagara Falls-Grand Island Hotel
Radisson Hotel Niagara Falls-Grand Island Grand Island
Radisson Hotel Niagara Falls-Grand Island Hotel Grand Island

Frequently asked questions

Does Radisson Hotel Niagara Falls-Grand Island have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 8 AM–8 PM.

How much does it cost to stay at Radisson Hotel Niagara Falls-Grand Island?

As of Sept 28, 2022, prices found for a 1-night stay for 2 adults at Radisson Hotel Niagara Falls-Grand Island on Oct 12, 2022 start from CA $112.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Radisson Hotel Niagara Falls-Grand Island pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 165 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Radisson Hotel Niagara Falls-Grand Island?

Self parking is free at this property.

What time is check-in at Radisson Hotel Niagara Falls-Grand Island?

Check-in is from 3 PM - midnight.

What time is check-out at Radisson Hotel Niagara Falls-Grand Island?

Check-out is at 11 AM.

Where is Radisson Hotel Niagara Falls-Grand Island located?

Situated on a river, this hotel is within 12 mi (20 km) of Riviera Theatre and Performing Arts Center, Seneca Niagara Resort & Casino, and American Falls. Fashion Outlets of Niagara Falls and Buffalo Zoo are also within 12 mi (20 km).

Can I cancel my reservation for free at Radisson Hotel Niagara Falls-Grand Island and receive a full refund?

Yes, Radisson Hotel Niagara Falls-Grand Island offers free cancellation on select room rates, because flexibility matters! Please refer to Radisson Hotel Niagara Falls-Grand Island cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.4
Rating 5 - Excellent. 274 out of 1000 reviews
5 - Excellent 27%
Rating 4 - Good. 270 out of 1000 reviews
4 - Good 27%
Rating 3 - Okay. 185 out of 1000 reviews
3 - Okay 19%
Rating 2 - Poor. 141 out of 1000 reviews
2 - Poor 14%
Rating 1 - Terrible. 130 out of 1000 reviews
1 - Terrible 13%

3.5/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

3.4/5

Eco-friendliness

5/5 Excellent

Tenitra
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
😒
Stayed 1 night in Sep 2022

4/5 Good

Jazmin
Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was great that they let us check in so late (4am) but I was given the wrong room which was annoying. Once that was resolved our stay was great. The hotel needs a little renovating. Looks like there was some water damage and the suite furniture is dated. The hot tub wasn’t working and the pool was super cold with all the doors open which was a little weird. Parking was free but the breakfast buffet was $16 per person and we could never find it which was also weird but over all it was nice. The location saves this hotel it’s a really beautiful neighborhood.
Stayed 2 nights in Sep 2022

3/5 Okay

RAYMOND
Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
river view
Stayed 2 nights in Sep 2022

3/5 Okay

Courtney
Travelled with partner
Liked: Staff & service, property conditions & facilities
Definitely expected it to be a bit nicer and much more clean
Stayed 2 nights in Sep 2022

4/5 Good

Julie
Travelled with partner
Disliked: Property conditions & facilities
The outside was not tended to at all- weeds in the parking lots, grass wasn’t mowed. There was no curb appeal. The inside was clean but it seemed like a ghost town in there. It seemed only parts of the hotel were being used. The handle on our toilet was broken. It wasn’t made clear where ice machines were.
Stayed 1 night in Sep 2022

4/5 Good

Dylan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the jacuzzi tub
Stayed 3 nights in Sep 2022

3/5 Okay

Oscar
Travelled with family
Disliked: Staff & service
Buena cama, pero en terminos generales esta descuidado
Stayed 1 night in Sep 2022

2/5 Poor

Robert
Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon my arrival I noticed right away that the landscaping had not been done in weeks. Walked in the lobby to check in and was greeted at the front desk. One of the two main elevators was out of order. My stay was for three days so I was excited to use the hotels amenities which is why I booked my stay here, where should I start first the ceiling in the indoor pool area leaked into the pool, the hot tub didn't work, I stayed in the King suite which included a jetted tub. The balcony area hadn't been cleaned in weeks.Now I have to say I am not one of those people who enjoy leaving bad reviews but I feel like for the money I spent and the distance I traveled to stay here was not worth it.
Stayed 3 nights in Sep 2022

1/5 Terrible

Nigel, Shrewsbury
Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was what we would have expected from a Radisson. The rooms were old and tired, the decor was decked old, the a/c was noisy and poorly maintained with that smell of damp. that gets on your chest. The staff save 2 were particularly uninterested in doing anything, helping or providing anything it was is if they had simply given up. The parking lot is overgrown, badly marked, badly lit and looked dilapidated. The reception area was old and tired. There are far too few staff. There was no restaurant service of any use, the pool was dirty and unusable, the fact that they charged as much as they did and people actually paid it once they got there was mostly due to the fact that once there we had no where else to do. Would I go back, not even if you paid me to go there! I use Radisson hotels a lot and I mean a lot I stay in hotels over 1/3rd of the year as a pilot and I can honestly say that if my airline had put me in this hotel I would have refused to to stay but if forced to then placed myself as unfit to operate the next day. This hotel is in dire need of hiring three times as many staff, a refurb or just simply knowing down. It is simply no longer fit for purpose.
Stayed 2 nights in Aug 2022

2/5 Poor

Madeline
Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
When we got to the room, the door was ajar. We went inside and noticed that even though the door had two deadbolt locks, neither of them worked (one had a knob that turned, but no lock was inside, and the other didn’t fit in the hole for the lock). We noticed that the door didn’t open from outside unless you used a key card, so we stayed in the room anyway. Even though our checkout was at 11am, housekeeping let themselves in at 9am while we were sleeping. We told the man at the front desk about all of this, and his only response was “sorry man”.
Stayed 1 night in Sep 2022