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Niagara Crossing Hotel & Spa

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Primary image
Individually decorated, desk, laptop workspace, iron/ironing board
Individually decorated, desk, laptop workspace, iron/ironing board
Individually decorated, desk, laptop workspace, iron/ironing board
Individually decorated, desk, laptop workspace, iron/ironing board

Overview of Niagara Crossing Hotel & Spa

Niagara Crossing Hotel & Spa

3.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
100 Center Street, Lewiston, NY, 14092

Explore the area

  • Popular LocationWhirlpool State Park7 min drive
  • Popular LocationDevil's Hole State Park8 min drive
  • AirportNiagara Falls, NY (IAG-Niagara Falls Intl.)18 min drive
  • Popular LocationButterfly Conservatory20 min drive

Choose dates to view prices

About this area

Lewiston

Located in Lewiston, Niagara Crossing Hotel & Spa is near the airport and on the waterfront. The area's natural beauty can be seen at Niagara Falls State Park and Horseshoe Falls, while Fallsview Indoor Waterpark and Maid of the Mist are popular area attractions. Niagara Science Museum and Aquarium of Niagara are also worth visiting.
Visit our Lewiston travel guideOpens in a new window
Map

What's nearby

  • Whirlpool State Park - 7 min drive
  • Devil's Hole State Park - 8 min drive
  • Aquarium of Niagara - 12 min drive
  • Butterfly Conservatory - 20 min drive
  • St. Vincent De Paul Church - 26 min drive

Getting around

  • Niagara Falls Station - 9 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 18 min drive

About this property

Niagara Crossing Hotel & Spa

Riverwalk hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station.
Niagara Crossing Hotel & Spa offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations have separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Lewiston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and international calls are complimentary (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Niagara Crossing Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Refrigerator (on request)

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Desk
  • Free international calls
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

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Lewiston
Lewiston
Hotel
Hotel
Parking included
Parking included
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned
Family-friendly
Family-friendly
3 star
3 star

Policies

Check-in

Check-in from 4:00 PM - 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Barton Hill Hotel Lewiston
Barton Hill Hotel
Barton Hill Lewiston
Barton Hill
The Barton Hill Hotel And Spa
The Barton Hill Hotel Lewiston
Niagara Crossing Hotel Lewiston
Niagara Crossing Hotel
Niagara Crossing Lewiston
Niagara Crossing & Lewiston
Niagara Crossing Hotel & Spa Hotel
Niagara Crossing Hotel & Spa Lewiston
Niagara Crossing Hotel & Spa Hotel Lewiston

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 498 out of 998 reviews
5 - Excellent 50%
Rating 4 - Good. 337 out of 998 reviews
4 - Good 34%
Rating 3 - Okay. 103 out of 998 reviews
3 - Okay 10%
Rating 2 - Poor. 45 out of 998 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 998 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place for families to stay . They are remodeling a bit and you can tell. We loved the place though
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The exterior is full of character & sits on the beautiful Niagara river. However, the interior is a letdown. There is no pool, no fitness room, no pool. And the rooms are laid out very choppy. They lack “feng Shei”. The bathroom had no counter or shelf even. The room was huge too, yet when you entered you entered down a long hall into a bathroom! The bed was very comfortable and it had a lovely fireplace. It definitely has potential. The lobby needs some work as that is what the guests see first!
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view, patio, room (king bed with river view) breakfast was excellent. Definitely will be back
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful views! Unique hotel!
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty setting and good place to relax. The building is quite old and may need some upgrades. Clean and comfortable rooms.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I am not one to be negative with reviews. But this is the first time in a long time I have been so disappointed with a hotel stay. First the positives. We were able to check in early, free parking, and the walk to the Artpark was perfect. Close to lots of eateries and shops and the water. The negatives: room was bare minimum. No conditioner or hooks for towels in bathroom (nor any counter space to put your toiletries). We had the worst sleep we’ve had since college days where hotels were rented out for parties. The room we stayed in - 322, must have been directly below a staff room or common space because the door continually slammed and people Appeared to be walking on a bare floor for hours starting at 11pm and lasting until we left at 8 am. Even with earplugs I was ready to drive home or go sleep in the car. Although I am mindful that this hotel caters to events at Artpark (which we were there for) this was over the too loud. Additionally, the breakfast although free was very carb/sugar heavy. All pastries, bagels, cereals. I’ll give you the temperature of then hot water for tea and coffee was great. No umbrellas up on the patio so you had to sit in the blazing hot sun. It just felt like after Covid nothing was operating or up and running there “yet”. Having said all of this, if the hotel had a reasonable fare in the 100-150 range I wouldn’t even complain for what I got. But we paid close to 275 Canadian!!!! I’ve have luxury hotels with full hot breakfast for less.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great facility in a great location
Stayed 1 night in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Location, location, location! Great location. The hotel itself was a little outdated but you can't beat the location.
Stayed 3 nights in Jun 2022

2/5 Poor

Travelled with partner
We got the whirlpool king suite. The tub was too small for the 2 of us and the jets barely worked. Very disappointed. When I went to check in there was no one at the desk and i had the call the front desk to tell someone i needed to check in.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accent
Stayed 1 night in Jun 2022