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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Quality Hotel & Suites At The Falls

2.5 out of 5

Overview of Quality Hotel & Suites At The Falls

Photo gallery

Featured Image
Indoor pool
Indoor Spa Tub
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSeneca Niagara Resort & Casino3 min walk
    Popular LocationNiagara Falls State Park5 min walk
    Popular LocationRainbow Bridge9 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive
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  • Suite, Multiple Beds, Accessible, Non Smoking

    Photos of Suite, Multiple Beds, Accessible, Non Smoking

    Room amenities

    • City view
    • Sleeps 6
    • 2 Queen Beds and 1 Twin Sofa Bed
    More detailsSuite, Multiple Beds, Accessible, Non Smoking

  • Standard Room, 2 Queen Beds, Non Smoking

    Photos of Standard Room, 2 Queen Beds, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking

  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Photos of Suite, 1 King Bed with Sofa bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking

  • Room, 1 Queen Bed, Accessible, Non Smoking

    Photos of Room, 1 Queen Bed, Accessible, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking

  • Standard Room, 1 Queen Bed, Accessible, Non Smoking

    Photos of Standard Room, 1 Queen Bed, Accessible, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 290 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Accessible, Non Smoking

About this area

Niagara Falls

Located in Niagara Falls, Quality Hotel & Suites At The Falls is in the city center and near a metro station. The area's natural beauty can be seen at Old Falls Street and Cave of the Winds, while Niagara Adventure Theater and Niagara Wax Museum of History are cultural highlights. Fallsview Indoor Waterpark and Aquarium of Niagara are not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
Visit our Niagara Falls travel guide
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Popular Location

What's nearby

  • Seneca Niagara Resort & Casino - 3 min walk
  • Niagara Falls State Park - 5 min walk
  • Rainbow Bridge - 9 min walk
  • Goat Island - 11 min walk
  • American Falls - 15 min walk

Getting around

  • Niagara Falls Station - 5 min drive
  • AirportBuffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • Legends Bar — 1 min walk
  • Papa John's — 1 min walk
  • Western Door — 6 min walk
  • Zaika Indian Cuisine — 7 min walk
  • Power City Eatery — 8 min walk

About this property

Quality Hotel & Suites At The Falls

Niagara Falls hotel in Downtown Niagara Falls, walk to Seneca Niagara Resort & Casino
Along with a restaurant, this hotel has an indoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area. All 206 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free nearby parking
  • RV/bus/truck parking
  • Limited parking spaces

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in from 4 PM - 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Pool access
  • Business center/computer access
  • Newspaper
  • Faxes
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Can I cancel my reservation for free at Quality Hotel & Suites At The Falls and receive a full refund?
Yes, Quality Hotel & Suites At The Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Hotel & Suites At The Falls cancellation policy on our site for more details about any exclusions or requirements.
Does Quality Hotel & Suites At The Falls have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.
Is Quality Hotel & Suites At The Falls pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quality Hotel & Suites At The Falls?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Quality Hotel & Suites At The Falls?
Check-in is from 4 PM - 7 AM. Late check-in is available during limited hours.
What time is check-out at Quality Hotel & Suites At The Falls?
Check-out is at 11 AM.
Where is Quality Hotel & Suites At The Falls located?
Located in Downtown Niagara Falls, this hotel is steps from Old Falls Street, Niagara Adventure Theater, and Conference Center Niagara Falls. Seneca Niagara Resort & Casino and Niagara Wax Museum of History are also within 10 minutes.
3.5
Good
5 - Excellent
211
4 - Good
346
3 - Okay
205
2 - Poor
124
1 - Terrible
77

3.5/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay, with great staff, and beautiful scenery. Walking distance to many places.
Stayed 3 nights in Nov 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities
The hotel staff was very nice. Everything went smoothly from reservation to checkin. However, the room was not clean. There were cobwebs on the ceiling, a margin of dust around the circumference of the room's carpeting. The floor had not been vacuumed. Table surfaces were full of finger prints making it feel like it has not been cleaned. Bedding was ok, but the cover over the box spring had stains down the sides. Everything in this room, especially the bathroom with the clogged sink, need a good scrubbing. The "events" page in the information folder was from 2017. Finally, there were no TV stations. When I called the front desk they said it was a hotel wide problem....seriously? WiFi worked just fine. I stayed here in 2017 with a group of 8 and things were not this bad. I would not recommend staying here now.
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Um hotel que pelo valor pago compensou fica perto de tudo
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. Very very near to niagara falls water park just 0.3 miles away.
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
So many things wrong. If the manager didn't upgrade our room 2 DAYS LATER we would've left and demand a full refund. It's a great location. Very convenient. However, extremely filthy.
Stayed 3 nights in Jul 2020

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