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Overview of Seneca Niagara Resort & Casino

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Featured Image
Indoor pool
Room Amenity
In-room safe, desk, blackout drapes, iron/ironing board
View from Room

Seneca Niagara Resort & Casino

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationNiagara Falls State Park6 min walk
    Popular LocationRainbow Bridge14 min walk
    Popular LocationAmerican Falls20 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Choose dates to view prices

About this area

Niagara Falls

Located in Niagara Falls, Seneca Niagara Resort & Casino is on a lake. Rainbow Bridge and Lundy's Lane are notable landmarks, and the area's natural beauty can be seen at Niagara Falls State Park and Cave of the Winds. Fallsview Indoor Waterpark and Aquarium of Niagara are not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Seneca Niagara Resort & Casino - 3 min walk
  • Niagara Falls State Park - 6 min walk
  • Hazard H. Sheldon House - 8 min walk
  • Rainbow Bridge - 14 min walk
  • American Falls - 20 min walk

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • Western Door — 1 min walk
  • Koi — 1 min walk
  • Zaika Indian Cuisine — 6 min walk
  • Savor — 7 min walk
  • Donatello's — 7 min walk

About this property

Seneca Niagara Resort & Casino

Lakefront Niagara Falls hotel in Downtown Niagara Falls, walk to Seneca Niagara Resort & Casino
Along with 10 restaurants, this hotel has a full-service spa and a casino. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a health club, and a bar/lounge. All 604 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and 24-hour room service. Other amenities available to guests include TVs, free local calls, and hair dryers.
Seneca Niagara Resort & Casino offers 604 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: USD 13-20 per person
  • 10 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Business center
  • Conference center
  • Meeting rooms - 5

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • 80 casino gaming tables
  • 2500 casino slot machines
  • 10 casino VIP rooms
  • Casino
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 20 per person (approximately)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside alcohol is not permitted on the premises. Alcoholic beverages are available for purchase at The News Stand in the hotel lobby, open 24 hours.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Hotel Niagara Casino
Hotel Seneca
Niagara Casino Hotel
Niagara Casino Seneca
Seneca & Hotel
Seneca Hotel
Seneca Niagara Casino
Seneca Niagara Casino & Hotel
Seneca Niagara Casino Hotel
Seneca Niagara Resort Casino
Seneca Resort Casino
Seneca Casino
Seneca Niagara Casino And Hotel
Seneca Niagara Hotel Niagara Falls
Hotel Seneca Niagara
Seneca Niagara Niagara Falls
Seneca Niagara Resort Casino
Seneca Niagara Resort & Casino Hotel
Seneca Niagara Resort & Casino Niagara Falls
Seneca Niagara Resort & Casino Hotel Niagara Falls

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 942 out of 1722 reviews
5 - Excellent 55%
Rating 4 - Good. 473 out of 1722 reviews
4 - Good 27%
Rating 3 - Okay. 157 out of 1722 reviews
3 - Okay 9%
Rating 2 - Poor. 91 out of 1722 reviews
2 - Poor 5%
Rating 1 - Terrible. 59 out of 1722 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I traveled to Niagara Falls for our honeymoon. Upon our arrival, we checked into a room on the 12th floor. We had paid for a corner room with a view of the falls, but the only view we saw was the top of a parking garage and the top of the casino. Then, I went to put some groceries in the mini fridge, but the refrigerator was not even close to 41 degrees. Later that night, my wife and I decided to hop in the jacuzzi tub -- something we'd been looking forward to for months. A jacuzzi overlooking the falls had a very romantic ring to it. We started filling up the tub only to find that the wooden corners of the tub were broken and kept falling off. Then, when we went to start the jets, I realized the button to turn the jets on and off was broken and stuck. After about 30 minutes, I managed to fix the jets myself. The next morning, we were woken up by the hotel staff who thought they were supposed to be installing a new television. However they were about 5 floors off on the room number. Exhausted from traveling and from being woken up abruptly, we went exploring in town. Niagara Falls as a resort town was incredibly disappointing. It was a run-down resort town with not much to offer besides the state park and view of the falls. When we got back to the hotel that evening, I went to use the vending machine to get a water and a Pepsi. The 10 floors in either direction were also out. The icing on the cake. Terrible place with no customer service etiquette.
Stayed 2 nights in May 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
They charges a $20 per day room fee which was unannounced when originally booked. They don’t clean your room until you are gone.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connects to Casino with no outdoor walking. Very upscale and modern room. Great shower and bed.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Loved it! Will return. Room was spacious, clean and ultra comfortable. No complaints.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, did had to leave hotel to get some good food
Stayed 2 nights in May 2021