We are a family of 6 people, we took two rooms in the hotel the night before our flights back home.
We booked the hotel in order to be close to the airport as our first flight took off at seven in the morning.
Before booking, and also at the time of check in at the hotel, we made sure there was a shuttle to the airport in the morning.
At the reception we were told there was no problem and we were booked for a 4:25 ride.
we explained several times that we have 12 large suitcases and more handbags, and of course we are 6 people.
At the reception we were repeatedly told there was no problem, and they registered us.
We checked the registration for the shuttle again before we went to bed.
When we arrived at the hotel lobby at 4:00, the receptionist told us that the shuttle had been canceled and that he was trying to get us taxis. We told him again that we had a large amount of luggage and he replied that it did not interest him, and he took care of call two taxis that will fit the number of people only, without reference to bags and luggage.
After half a hour, two taxis arrived, and the receptionist agreed to pay for only two trips, and the rest was paid for by us.
We had to make two trips per taxi to bring us and our bags separately to the airport.
All the carrying of the bags to the hotel room, from the hotel room, and to the taxis themselves is done by us. without assistance.
The Taxi drivers helped me a little with their kindness.
We started the trip home
