Hilton Vancouver Metrotown

4.0 star property
Upscale suburban hotel, walk to Metropolis at Metrotown

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hilton Vancouver Metrotown

Photo gallery for Hilton Vancouver Metrotown

Exterior
Terrace/patio
Hypo-allergenic bedding, down comforters, in-room safe, desk
Daily full breakfast (CAD 32 per person)
Breakfast, lunch, dinner served; American cuisine

Overview of Hilton Vancouver Metrotown

8.6

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Free WiFi
  • Parking available

Explore the area

6083 McKay Ave, Burnaby, BC, V5H2W7
  • Popular LocationMetropolis at Metrotown4 min walk
  • Popular LocationRogers Arena15 min drive
  • Popular LocationCanada Place Cruise Ship Terminal16 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)29 min drive
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Room options

Deluxe Room, 2 Queen Beds (High Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Sofa Bed

Suite, 1 Bedroom, Executive Level

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access

cleanliness

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Business Lounge Access

cleanliness

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Business Lounge Access

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Burnaby

In the entertainment district, Hilton Vancouver Metrotown is in Metrotown, a walkable area in Burnaby with good shopping. Metropolis at Metrotown and Granville Island Public Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 4 min walk
  • BC Place Stadium - 15 min drive
  • Rogers Arena - 15 min drive
  • Canada Place Cruise Ship Terminal - 16 min drive

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • Cactus Club Cafe Station Square - 2 min walk
  • Marble House Eatery - 2 min walk
  • Tim Hortons - 3 min walk
  • Grand Crystal Seafood Restaurant - 2 min walk
  • Shanghai Dimsum House Ltd. 白玉兰麵家 - 2 min walk

About this property

Hilton Vancouver Metrotown

Upscale eco-certified hotel refurbished in 2019 and located near Metropolis at Metrotown
Located close to Simon Fraser University and Rogers Arena, Hilton Vancouver Metrotown provides a terrace, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The onsite American cuisine restaurant, Time and Place, features happy hour and light fare. In addition to a bar and a gym, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, multilingual staff, and a reception hall
  • A banquet hall, wedding services, and concierge services
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 283 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free internet and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch LCD TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 21 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 29 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM–10:00 AM for a fee: CAD 32 for adults and CAD 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,425 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Renovated entire property - April 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from April 7 2024 to April 13 2024 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 32 for adults and CAD 16 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 21.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 29.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Vancouver Metrotown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM. The pool will be unavailable from April 7 2024 to April 13 2024 (dates subject to change).

How much does it cost to stay at Hilton Vancouver Metrotown?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on Mar 25, 2024 start from CA $245.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Vancouver Metrotown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Vancouver Metrotown?

Self parking is available for CAD 21.00 per night. Valet parking is available for CAD 29.00 per night.

What time is check-in at Hilton Vancouver Metrotown?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CAD 25 (subject to availability).

What time is check-out at Hilton Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Vancouver Metrotown located?

Located in Metrotown, this eco-certified hotel is 0.2 mi (0.4 km) from Metropolis at Metrotown and within 9 mi (15 km) of BC Place Stadium and Rogers Arena. Canada Place Cruise Ship Terminal and Robson Street are also within 9 mi (15 km). Metrotown Station is 5 minutes by foot and Patterson Station is 9 minutes.

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1000 reviews" "
Rating 8 - Good. 305 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was friendly. All around was a very good experience. Will come back again
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was super busy thus the cleaning staff couldn’t keep up. Our room had hair all over, a toothbrush and comb found on the floor etc
Stayed 2 nights in Feb 2024

6/10 Okay

Teena K

Travelled with partner
The internet was hard to connect or wasn’t strong enough for me to log on
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dima

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff at breakfast
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Metrotown. My daughter and her friends shopped at Metrotown and then headed to the hotel on their own. So safe and accessible. She has a great birthday staycation at the Hilton.
Stayed 1 night in Dec 2023

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service
Rooms are old and outdated. Basic simple toiletries no slippers.
Stayed 2 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0