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Hilton Vancouver Metrotown

Photo gallery for Hilton Vancouver Metrotown

Exterior
Seasonal outdoor pool
Room (Parlor) | Living area | 55-inch LCD TV with digital channels, TV, pay movies
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Hilton Vancouver Metrotown

Hilton Vancouver Metrotown

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
6083 McKay Ave, Burnaby, BC, V5H2W7

Guests rated this location 8.5/10 - Very good

Explore the area

  • Popular LocationCrystal Mall1 min walk
  • Popular LocationMetropolis at Metrotown4 min walk
  • Popular LocationSwangard Stadium18 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)41 min drive

Room options

About this area

Burnaby

In the entertainment district, Hilton Vancouver Metrotown is in Metrotown, a neighborhood in Burnaby with good shopping. Metropolis at Metrotown and Robson Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Metrotown Station is 5 minutes by foot and Patterson Station is 9 minutes.
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Map

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 4 min walk
  • Swangard Stadium - 18 min walk
  • Deer Lake - 3 min drive
  • Burnaby Hospital - 4 min drive

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 40 min drive

Restaurants

  • Cactus Club Cafe Station Square - 2 min walk
  • Earls Kitchen + Bar - 2 min walk
  • Trattoria Burnaby - 4 min walk
  • Tim Hortons - 3 min walk
  • Shanghai Dimsum House Ltd. 白玉兰麵家 - 2 min walk

About this property

Hilton Vancouver Metrotown

4-star eco-friendly hotel revitalized in 2019 and located in Metrotown
Located close to Metropolis at Metrotown, Hilton Vancouver Metrotown provides a terrace, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The onsite American cuisine restaurant, Time and Place, features happy hour and light fare. Free WiFi in public areas is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a ballroom, and an elevator
  • Wedding services, a front-desk safe, and 6 meeting rooms
  • Guest reviews give good marks for the helpful staff and proximity to public transit
Room features
All 283 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free Internet and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch LCD TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0.00 per night), Free wired Internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Covered self parking on site (CAD 21.00 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 29.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 29 for adults and CAD 14.50 for children
  • 1 bar
  • 1 restaurant

Restaurants on site

  • Time and Place

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Conference center (14477 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 29 for adults and CAD 14.50 for children
  • Fee for in-room wireless Internet: CAD 0.00 per night (rates may vary)
  • Covered self parking fee: CAD 21.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 29.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Hilton Vancouver Metrotown have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hilton Vancouver Metrotown?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on Apr 15, 2023 start from CA $220.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Vancouver Metrotown pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Vancouver Metrotown?

Self parking is available for CAD 21.00 per night. Valet parking is available for CAD 29.00 per night.

What time is check-in at Hilton Vancouver Metrotown?

Check-in is from 4:00 PM - anytime. Early check-in is available for a fee of CAD 25 (subject to availability).

What time is check-out at Hilton Vancouver Metrotown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Vancouver Metrotown located?

Located in Metrotown, this eco-friendly hotel is 0.2 mi (0.4 km) from Metropolis at Metrotown and within 9 mi (15 km) of BC Place Stadium and Robson Street. Rogers Arena and Vancouver Convention Centre are also within 9 mi (15 km). Metrotown Station is 5 minutes by foot and Patterson Station is 9 minutes.

Can I cancel my reservation for free at Hilton Vancouver Metrotown and receive a full refund?

Yes, Hilton Vancouver Metrotown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Vancouver Metrotown cancellation policy on our site for more details about any exclusions or requirements.

Hilton Vancouver Metrotown Reviews

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1001 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 336 out of 1001 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 80 out of 1001 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 41 out of 1001 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 29 out of 1001 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Teodor, Seattle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice location for the nightly rate!
Stayed 1 night in Mar 2023

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, property conditions & facilities
The business lounge was very well appointed. Staff was exceptional.
Stayed 6 nights in Mar 2023

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was huge we were impressed! Quiet. Close to shopping and dining options. We’d definitely come back!
Stayed 1 night in Mar 2023

10/10 Excellent

Trina

very clean
Stayed 3 nights in Mar 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2023

10/10 Excellent

Wes Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent area and shopping everywhere
Stayed 1 night in Mar 2023

10/10 Excellent

Andrew

Stayed 1 night in Mar 2023

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was ok for a Hilton. The management staff was not the best. They treated me different because i didn't have a credit card for a deposit. They took a large amount from my debit card to allow to stay at the hotel. Also I feel they treated us differently because we were darker comflected persons.
Stayed 1 night in Feb 2023

8/10 Good

Felix, Millbrae

Stayed 1 night in Feb 2023