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Outdoor pool
Hypo-allergenic bedding, down duvet, in-room safe, desk
Hypo-allergenic bedding, down duvet, in-room safe, desk
Hypo-allergenic bedding, down duvet, in-room safe, desk

Guest reviews

4.1/5 Very good
991 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationMetropolis at Metrotown10 min walk
Popular LocationPacific Coliseum15 min drive
Popular LocationPort of Vancouver25 min drive
AirportVancouver, BC (YVR-Vancouver Intl.)27 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds
  • Suite, 1 King Bed with Sofa bed

    4.6/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed with Sofa bed
  • Executive Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 344 sq ft
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 4
    More detailsExecutive Suite, 1 King Bed, Business Lounge Access
  • Executive Room, 2 Queen Beds, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    More detailsExecutive Room, 2 Queen Beds, Business Lounge Access
  • Deluxe Room, 1 King Bed (High Floor)

    4.6/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed (High Floor)
  • Deluxe Room, 2 Queen Beds (High Floor)

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds (High Floor)
  • Deluxe Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 4
    More detailsDeluxe Suite, 1 King Bed
  • Studio Suite, 1 King Bed

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStudio Suite, 1 King Bed
  • Suite, 1 Bedroom, Executive Level

    Room amenities

    • City view
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Executive Level
  • Room (Parlor)

    Room amenities

    • Sleeps 4
    More detailsRoom (Parlor)
  • Room, 1 King Bed (Shower)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsRoom, 1 King Bed (Shower)

About this area

Burnaby

In the entertainment district and near a metro station, Hilton Vancouver Metrotown is in an area with good shopping. Capilano Suspension Bridge is a notable landmark, and travellers looking to shop may want to visit Metropolis at Metrotown and Granville Island Public Market. Looking to enjoy an event or a match? See what's going on at BC Place Stadium or Rogers Arena. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Our guests appreciate the hotel's convenience for public transport: Metrotown Station is 5 minutes by foot and Patterson Station is 9 minutes.

Visit our Burnaby travel guide
Map
Popular Location

What's nearby

  • Metropolis at Metrotown - 10 min walk
  • Pacific Coliseum - 15 min drive
  • TELUS World of Science - 23 min drive
  • Simon Fraser University - 24 min drive
  • Port of Vancouver - 25 min drive

Getting around

  • Metrotown Station - 5 min walk
  • Port Moody Station - 17 min drive
  • Vancouver, BC (YVR-Vancouver Intl.) - 27 min drive

Restaurants

  • Time and Place — 1 min walk
  • Boston Pizza - 10 min drive
  • Subway - 10 min drive
  • Quiznos - 10 min drive
  • Naan Bites - 10 min drive

About this property

Hilton Vancouver Metrotown

Eco-friendly Burnaby hotel in Metrotown, walk to Metropolis at Metrotown
Along with a restaurant, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 283 rooms provide conveniences such as fridges and coffee makers, plus free wired Internet and LCD TVs with digital channels. Wireless Internet access (surcharge), down duvets and free newspapers are among the other amenities available to guests.
Hilton Vancouver Metrotown offers 283 forms of accommodation with a safe and free newspapers. Beds feature down comforters. 55-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period), Free wired Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi has a 3-device limit
  • WiFi in public areas is free with a 1-device limit

Parking and public transport

  • Self parking: CAD 19.00 per night
  • Valet parking: CAD 25.00 per night
  • Electric car charging station
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9:30 AM: CAD 24.00 for adults and CAD 8.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (16146 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 4:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 06 July 2020 to 31 July 2020 (completion date subject to change). The following areas are affected:
  • Fitness facilities

Alternative facilities are located off-site and include:

  • Health club

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 55.00, per accommodation, per stay (maximum of CAD 49 per stay), plus a deposit of CAD 55.00 per stay
Dogs and cats only
2 per room (up to 75 lb/34 kg)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night.
Free cots (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 24.00 for adults and CAD 8.95 for children (approximately)
  • Fee for in-room wireless Internet: CAD 6.95 per 24-hour period (3-device limit, rates may vary)
  • Self-parking fee: CAD 19.00 per night (in/out privileges)
  • Valet parking fee: CAD 25.00 per night (in/out privileges)
  • Pet deposit: CAD 55.00 per stay
  • Pet fee: CAD 55.00 per accommodation, per stay (maximum CAD49 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property reserves the right to pre-authorise the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Hilton Vancouver Metrotown and receive a full refund?
Yes, Hilton Vancouver Metrotown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Vancouver Metrotown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Vancouver Metrotown?
As of Jul 15, 2020, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on Jul 16, 2020 start from CA $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Vancouver Metrotown have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.
Is this property pet-friendly?
Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 34 kg per pet. There's a deposit of CAD 55.00 per stay and a fee of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this hotel?
Self-parking is available for CAD 19.00 per night. Valet parking is available for CAD 25.00 per night.
What time is check-in at this hotel?
Check-in is from 4:00 PM to midnight. Early check-in is available for a fee of CAD 25.00 (subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Hilton Vancouver Metrotown located?
Located in Metrotown, this eco-friendly hotel is 0.5 mi (0.8 km) from Metropolis at Metrotown, and within 9 mi (15 km) of BC Place Stadium and Robson Street. Rogers Arena and Granville Island Public Market are also within 9 mi (15 km). Metrotown Station is 5 minutes by foot and Patterson Station is 9 minutes.

Guest reviews

Overall score and ratings for Hilton Vancouver Metrotown

4.1
Very good
5 - Excellent
413
4 - Good
405
3 - Okay
103
2 - Mediocre
47
1 - Poor
23
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jul 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The staff were super nice and very informative about the rules due to COVID 19. Loved the pool and that, we had to reserve it for our group. It made it more private, maybe something to consider to keep doing for the future! Overall we had an amazing stay and would recommend to others and will definitely come again! Thank you!

      Stayed 1 night in Jul 2020

      3/5

        This traveller didn’t leave comments with their review
        Stayed 2 nights in Jul 2020

        5/5 Excellent

          This traveller didn’t leave comments with their review
          Stayed 1 night in Jul 2020