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Sheraton Vancouver Guildford Hotel

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Outdoor pool
1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe

Overview of Sheraton Vancouver Guildford Hotel

Sheraton Vancouver Guildford Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
15269 104 Ave, Surrey, BC, V3R1N5

Explore the area

  • Popular LocationGuilford Town Centre7 min walk
  • Popular LocationHolland Park5 min drive
  • Popular LocationCentral City Shopping Centre5 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)34 min drive

Choose dates to view prices

About this area

Surrey

Sheraton Vancouver Guildford Hotel is located in Guildford, a neighborhood in Surrey, and is in the business district. Bear Creek Park and Langley Sportsplex are local attractions and those in the mood for shopping can visit Coquitlam Centre and Metropolis at Metrotown. Looking to enjoy an event or a game while in town? See what's happening at Langley Event Center or Cloverdale Fairgrounds. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
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Map

What's nearby

  • Guilford Town Centre - 7 min walk
  • Holland Park - 5 min drive
  • Central City Shopping Centre - 5 min drive
  • Guildford Golf and Country Club - 5 min drive
  • Bear Creek Park - 7 min drive

Getting around

  • Surrey Central Station - 5 min drive
  • Coquitlam Central Station - 11 min drive
  • Vancouver International Airport (YVR) - 34 min drive

Restaurants

  • MiXT Restaurant & Lounge — 1 min walk
  • Tim Hortons — 4 min walk
  • Sushi California — 4 min walk
  • Guildford Sushi House — 4 min walk
  • Starbucks — 5 min walk

About this property

Sheraton Vancouver Guildford Hotel

Eco-friendly Surrey hotel in Guildford with full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. All 279 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sitting areas and refrigerators. Other amenities available to guests include 24-hour room service, WiFi, and satellite TV. Housekeeping is available on request.
Sheraton Vancouver Guildford Hotel offers 279 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sueno Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a spa tub.

The spa is open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Offsite parking available (CAD 35 per day)
  • Free area shuttle up to 10 km

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 19-28 for adults and CAD 9.5-14 for children
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Korean
  • Russian

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5452 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open select days
  • Spa tub
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
2 per room (up to 36.28 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 19 and CAD 28 for adults, CAD 9.5 and CAD 14 for children (approximately)
  • Fee for in-room wireless Internet: CAD 9.95 per day (rates may vary)
  • Self parking fee: CAD 15 per day (in/out privileges)
  • Nearby parking fee: CAD 35 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Guildford Sheraton
Sheraton Guildford
Sheraton Guildford Vancouver
Sheraton Vancouver Guildford
Sheraton Vancouver Guildford Hotel
Sheraton Vancouver Guildford Hotel Surrey
Sheraton Vancouver Guildford Surrey
Vancouver Guildford Hotel
Vancouver Sheraton Guildford
Vancouver Sheraton Guildford Hotel
Sheraton Surrey
Surrey Sheraton
Sheraton Vancouver Guildford
Sheraton Vancouver Guildford Hotel Hotel
Sheraton Vancouver Guildford Hotel Surrey
Sheraton Vancouver Guildford Hotel Hotel Surrey

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 475 out of 984 reviews
5 - Excellent 48%
Rating 4 - Good. 321 out of 984 reviews
4 - Good 33%
Rating 3 - Okay. 86 out of 984 reviews
3 - Okay 9%
Rating 2 - Poor. 47 out of 984 reviews
2 - Poor 5%
Rating 1 - Terrible. 55 out of 984 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Nov 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accessible, but I had to pay for parking.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Saw the cleaning lady wiping the floors with a rag, then she used the same rag to wipe elevator buttons and things where people would touch. Find that pretty gross
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and quiet. The bed was comfortable. There was walking distance access to restaurants and the mall.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2021