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Only one elevator. So many peoples were waiting. Take forever to go to my room.
Friendly staff, great location, clean and tasteful room.
This is a historic property located across from Millennium Park. It has all the grace of old with updated facilities. We loved it.
The common areas and lobby were beautiful and the front desk staff and valets were very friendly. When we got into our room, the thermostat was set to 80 degrees and we needed an engineer to come up to lower it for us, but they took care of it right away. A fan in the bathroom would help with steam/condensation. ...
Like everything about the property except the plates were dirty during the breakfast time. I could not find a clean plate to eat my breakfast food on.
Overall location and room were great but the pool was on the small side and no hot tub for the adults. Fee for wifi and for parking so be aware.
Access to restaurants and convenience stores was a great amenity. The helpful staff on many different occasions was an added feature.
Enjoyed the beautiful views of city and the uniqueness of the hotel being in financial district
Excellent service. Friendly staff who went out if their way ti accomodate you.
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